Hilton Garden Inn

Great customer service!!! Staff is amazing. The hotel got struck by lightning and elevator went out. We were on the 5^th floor and I had a recent back injury. They were great at moving us to the 1^st floor to save me from 5 flights of stairs. Also loved that they had room service! Made the stay very enjoyable for the price!

Somethings rather ghetto about this place. … for a Hilton brand of suites, dont know why they had towels lining the elevator entrances on all floors, blood trails on elevators. leaking shower head spilling out everywhere. just a watery mess
the last night i DIDNT stay there I think im being SLICK hopping in on free breakfast hour then they hit me with a $ 10 bill …8-​s … ultra tacky, fine but was REALLY pissed i dint keep the bill to charge it back on my expenses.
Left my shirt in the closet, they packaged it and left it nicely w/​front desk. desk staff ultra nice, cool looking bar lounge area. mental note not 2 stay here again irrespective any discounts :) + no Bravo = no go LOL.
my bathroom floor stayed wet practical the entire time

Beautiful new hotel with friendly staff but definitely has some drawbacks. Pros: it’s very unusual to have a bar in these smaller hotels so it was nice to sit and have a drink at the end of the night. The hotel staff was very prompt and friendly when we had a problem in the middle of the night.
Cons: the pillows were some of the most uncomfortable I’ve ever had to sleep on. None of our group liked them. Also the shower had no water pressure at all. Overall I would recommend this hotel but bring your own pillow!

This is a brand new hotel just one mile away from the TAMU campus. I LOVED it! I plan on coming back here the next time I am in Town. the staff were very helpful and polite. The hotel was fairly full but there were no problems with noise. The morning breakfast was not free, but i got good value for the $ 10 that it cost. If you want a stress-​free comfortable hotel stay, this is the place. I have stayed in 5 hotels in the last week and this has been the best, most comfortable hotel.

No doubt the property is nice and new. When I stayed, one of the elevators was out of service. Pool was cold. Utility trucks parked out front of hotel. The GM of this hotel is very poor at best, the opposite of hospitable. The front desk clerks and phone agents were courteous, but and GM at this particular hotel should find a different occupation like maybe a slumlord where he can shakedown tenants to maximize his profits, at least that is the way I see it. His reason for not allowing me to cancel made even less sense, due to the hotel being completely booked. It would seem if demand is high, he would be able to fetch a higher rate for someone looking for a room last minute in an area where vacancies are hard to find. I know I always pay more when I booking last minute. Long story short, life would have been much better if I would have received a free one time pass. Instead, the GM told me I was going to get charged full rate close to $ 200 even though I didn’t stay the night at the hotel.
I am greatly disappointed in Hiltons new polices and the HHonors benefits. I am very upset about the new cancelation policy. Even more that no exceptions are allowed for such a new drastic policy. This new policy is not published very well and was never brought to my attention by the web site or the agent on the phone. With this new policy, I am less likely to book advanced reservations and instead stay with a brand that offers a better cancelation policy or better availability at short notice.

Nicely kept, new and modern hotel with a friendly staff. We only stayed one night after a wedding in town but during that short stay everything was to our liking. We had a 2 full bed room and while it was slightly cramped it was more likely due to the 4 humans and all our «stuff». Bathrooms had walk in showers, no bathtub. Wish other places would do this! Bed was comfy as were the pillows. The only downside is that our rate included free wifi, however the wifi signal in our room continuously dropped because it was so low. Ended up using phone data instead of trying to reconnect to the Internet every few seconds. I would stay here again.
Tip: during non-​peak times you can usually find a largely discounted rate on

Okay, this place is brand spanking new. It’s a little far from campus and the construction can make things a bit difficult, but this place is super nice and reasonably priced. And construction will (read: is supposed to, this IS Texas) go away.
Inside, the staff is incredible — very welcoming and helpful — and are quick to get you checked in. The elevators are state of the art. It’s hard to get excited over elevators, but these were neat with electronic soft-​touch buttons. The rooms are nice, typical for a Garden Inn, but with a modern touch, square lamp shades included. And the key pad on the door! No more fumbling with a card key, sliding it slowly one time, then quickly the next. Then a few more times in rapid succession because the magnetic strip isn’t being read correctly. Leave that sucker in your wallet, put your finger up to your ear (maybe with an earbud in for the complete effect), touch your wallet to the pad on the door, and you’re in.
The only thing that bothers me is that you have to pay for the free-at-every-other-Garden-Inn-I’ve-stayed-at breakfast. Granted, it’s only $ 5, but still, it’s the same selection as all of the other Garden Inn’s. Bagels, pastries, fruits, cereal. The off-​the-​menu breakfast may be more worth it because it’s all you can eat for $ 10, though I didn’t do that.
Four stars — way to go, Hilton.

We recently held a 5 day training at this hotel. FABULOUS attentive staff, estate of the art tech availability, affordable and tasty food. It is not far from the University and close to all the chain stores and restaurants. Very clean, great beds and just a good experience all around.