Best Western Plus Bryce Canyon Grand Hotel

1. This is the biggest, and most modern hotel in Bryce Canyon, 2 miles from the entrance to national park.
2. Only 7 years old, the 4 story hotel is located about an 8 minute walk from downtown Bryce, with its many restaurants, and the free bus shuttle to enter the park.
3. Huge parking lot, with immediate road around hotel lacking sidewalks, and a large pond in front of the hotel.
4. The 4 story hotel is shaped like a triangle, with the sides being the lobby with breakfast area, the north tower and the south tower, and designed to fit into the woods environment.
5. We reserved at least two months in advance, and arrived the last week of April, with cloudy skies, high winds and snow flurries. Fog and mist in the mornings in the park 2 miles away.
6. Our third floor room faced the interior courtyard with its pool and spa, both closed due to the very cold weather –not too many takers for swimming under snow flurries!
7. Four story towers, with interior corridors and no balconies –nobody wants to shovel snow off the decks during the long winters here at 8,000 feet elevation.
8. Odd number rooms face the interior courtyard, while even number rooms face the outside, with the parking lots, and barren grassland. No rooms have any view of Bryce Canyon National Park, 2 miles away, as the area is relatively level.
9. Rooms are huge, with two queen beds, and a separate area for loveseat and fully
padded sitting chair. Plenty of empty space area around the clean and comfortable beds.
10. Clean, relatively new carpet with little padding but good sound insulation –minimal noise from the upstairs neighbors, but that may change in the summer when the kids are out of school!
11. Rooms equipped with flat screen cable TV, free wifi, microwave oven, coffee maker, mini refrigerator. Single large window opened about 6″.
12. Quiet modern AC/​heater unit –it can get hot here in the summers.
13. Large double sink with marble countertop. Only shower, no bathtub in separate room with toilet.
14. Computer kiosks, business center, lobby fireplace, exercise room, coin operated laundry room with multiple washers and dryers and detergent, outside firepit, pool with lounge chairs, and spa.
15. Complimentary breakfast buffet for guests 630−930am, each morning, with potatoes, sausage, bacon, scrambled eggs, waffles, pancakes, juices, fruits, and pastries.
16. Exceptional service, and kudos to Crystelle (spelling?) and Rev for rapid clearing the plates and dishware from hundreds of dining guests during breakfast.
17. Beverage and ice machines located on each of the 4 floors near the elevator.
18. We ate 2 dinners at Ruby’s Inn, the best restaurant around, an 8 minute walk from the hotel. We drove, as walking not advisable, due to lack of sidewalks next to hotel and high winds in late April in the afternoon/​evenings.
19. Main competitor would be the Bryce Canyon Lodge 6 miles away, 4 miles inside the park, easy walking distance to the main attraction: the Navajo Trail from Sunrise to Sunset Points, going into the Bryce amphitheater.
20. Bryce Canyon Lodge is more expensive than the Grand Hotel, and you are paying for location. No TV, no free breakfast, nor wifi in the rustic cabins of the Lodge, and the local restaurant is expensive with limited offerings.
21. Older, two story Bryce View Lodge next door to the Grand Hotel, for those wanting to save some bucks.
22. Yes, we would come again, as this 7 year hotel is clean, comfortable with all the amenities of a modern hotel. Only drawback would be that there are no park views, only views of the parking lot.

Average hotel. Beds and rooms decent, decent free breakfast. Close to Bryce Canyon. Would be worth about $ 100 but in Bryce will run you close to $ 200. No place decent to eat within 15mins though.

Stayed here for a night during my recent Bryce Canyon trip. Overall, I enjoyed my stay here.
When it comes to hotels, I’m not looking for much. As long as the room is clean and the interior isn’t ancient, I’m good; so I don’t have much to say about the rooms.
BUT THE BREAKFAST BUFFET.
The breakfast buffet here is pretty awesome. They have all the classic hot breakfasts (like scrambled eggs, bacon, sausage, biscuits and gravy, pancakes, and french toast) as well as cold options (like fruits, baked gods, and yogurt). It was a perfect way to start a long day of hiking. Also, I’m a huge fan of breakfast food in general.
The gym needs a little more attention imo, but everything works. The machines there are just a bit on the older side. I guess that’s my only ‘complaint’ about this place.
In summary, it’s a fine hotel. It’s a very short drive from here to Bryce Canyon National Park, making this place a convenient and favorable place to stay.

Wonderful choice for Bryce Canyon visit. I was impressed with the cleanliness, breakfast buffet, comfort and assistance I received from manager, Michael. She helped me with a sticky mix-​up and she was user standing and helpful. We walked to very nearby Ebenezer’s and to shuttle stop. As my brother checked out and was in Zion, he realized he had left hiking poles in his room. The staff offered to assist by mailing him the poles. Thank you. We will return.

This place is great. Nice employee, Nice view, Good breakfast, Warm room,…

We went to this hotel for Bryce Canyon and booked a room on Expedia in December 2015. We checked into the hotel and they said they lost our reservation from Expedia!!! We still got a fair room on the second floor with a mountain view. We thought this was a good room since it had everything we needed. Here are some pros and cons:
Pros: kitchenette, modern bathrooms, high ceilings, good location, 2 sinks in bathroom, clean and modern rooms, good beds.
Cons: NOISE EVERYWHERE!!! Walls creaked, people going up and down stairs, the walls are so thin, you can hear everything. Also, the people upstairs were STOMPing at 10:00 PM!!! A/​C unit makes a popping noise after it has turned off. In conclusion, you can decide whether you can take the noise or not and stay here. Solid 3 stars.

We have always found the Best Western Plus comfortable. My family purchased two queen bed room. Living area is spacious with a separate two sinks room. The shower and toilet are in a separate room off the sink. The room also had a double wide closet equipped with mirrored sliding doors.

Great place! Very clean and friendly people, great price too. Easy to get to and very good Resturant across the street highly recommend.

We had a very nice two night stay at this Best Western. For one thing, the location cannot be beat. Everything seemed shiny and new. The room was very clean and the beds were comfortable. We were very happy to have chosen this location over Ruby’s across the road. It is a fairly large hotel, yet there weren’t as many tour buses here as there were at Ruby’s. That, in itself, was a plus.
The breakfast options were extensive and better than most hotel breakfasts. Plenty of hot options, yogurts, fruits, pastries, etc. There are no other food options aside from breakfast though. I suggest to anyone that is planning on staying in the area, to pack a cooler with sandwich fixings or microwaveable meals before arriving. There are no grocery stores for miles. There is a convenience store at Ruby’s though. The food options in the area are mediocre at best.
The girls that checked us in & out were friendly and efficient. We did have a small issue after we checked out. The manager that I spoke to was quite rude and condescending. Even the girl that had checked us out appeared to be embarrassed by his behavior. Fortunately, it does not appear that his staff has adopted his way of speaking to customers.
Aside from that, we had a very pleasant stay and would not hesitate in returning.

I wish I can give 0 stars here. Hospitality is the main quality for hotels, Best Western Grand Hotel knows nothing about that. I booked a room for 2 nights and got stuck on highway 20 in the middle of a snow storm, arriving the very next morning they made me wait for the manager for 30 minutes to return from his break, he didn’t bother meeting me and refused to give me the room moreover they charged me for 2 nights claiming that the room is taken. Their no-​show policy says a fee of one night at the rate you had should be charged, however they charged me for 2 nights claiming it’s a high season which makes no sense as they are claiming the room is taken.

Wow… AMAZING stay at the BEST WESTERN PLUS Bryce Canyon City Hotel this past weekend. We were treated like royalty. Brought the family and they were completely satisfied. Crazy kid friendly and my daughter was given a welcome bag and teddy bear. Super clean. Excellent, beautifully decorated room…
The lobby, with its huge burning fireplace and vaulted ceilings was welcoming and comfortable. Rooms were spacious, no problems with the T.V., Internet, in-​room amenities. Great views out the bedroom window!
The buffet breakfast was fresh, hot and very good, especially enjoyable by the burning fireplace. Delicious coffee.
We were given one of rooms in the hotel with a jacuzzi and it was huge. Such a great experience. November was a great time to go due to the discount on prices.
I would love to go back!

Nice place. Double sink, good shower, nice TV. Great king bed for a decent price ($ 80). Of course this is off –season.

While the room, location and free breakfast were OK, the hotel has a lot of other problems that overshadow this. The building itself is poorly constructed and not properly soundproofed; so you hear noises from the creaking ceilings and the pounding of footsteps emanating from your upstairs neighbors at night. So it’s hard to get a good night’s sleep, which is the number one reason I stay at any hotel. This is why I had requested upfront a room on the highest floor, but didn’t get one even as a Best Western Platinum member.
Upon check in, the front desk staff made a big deal about giving us our bill before we left the hotel; but they didn’t live up to this commitment. When I went down to the front desk to find out why I didn’t get the bill, the front desk person said she just sent me an email with the receipt in it. I never got it, even after I got back home.
I was also told I would not get Rewards Points for this stay when I asked out whether they had my Rewards Point number. While I was OK with this, my problem was that I did not a clear and advanced notification that I would not get Rewards Points when I booked the discounted rate from the hotel website. Plus, they would not have told me about this if I did not ask about it.
Finally, the WiFi connection regularly dropped and service was almost nonexistent during peak times.
This property has a problem of not delivering on things you request, not living up to their promises and not telling you things you should know upfront.

This place really depends on what you are looking for. It has RV sites, campgrounds, tons of motel rooms, their own state liquor store, a huge supermarket, gift shop, crappy buffet restaurant, laundromat, pools, hot tubs, gift shops. In fact, the whole city seems to be owned by the Ruby family. The rooms are adequate, but you can cram a whole family into a regular room with two king size beds, two sinks and an adequate bathroom. Good wifi is a plus. Not luxurious by any means but 3 star worthy. Indoor and outdoor pools and hot tubs. Tons of rooms, tons of kids, too. Located directly at a shuttle stop for Bryce Canyon. Not a romantic couples place by any means, but adequate.

Beautiful hotel across the street from Best Western Ruby’s (where you can book all kinds of activities for Bryce Canyon). The lobby is beautiful and the rooms are very spacious! Very modernized and clean. Perfect hotel for larger families as they have 2 beds, plus a pull out couch. Huge bathroom and lots of room to spread out. The breakfast was great… lots of options of hot and cold items. Conveniently located for Bryce Canyon. Nice pool.
The reason I gave 3-​stars is for the service. The front desk attendants seemed to be disorganized and not properly trained. I thought it was nice to see so many employees from different countries, but the language barrier was a disadvantage for them in terms of customer service.

My wife and I stayed here back in July of 2014. Great location, right next to the entrance of the BC. Room is clean and comfortable. Great selections of breakfast items and all staff were very friendly and nice. Price is expensive but it is totally worth it. We will stay here when we are back again.

Having never been to Bryce Canyon before, I did my research before booking a room. Hotels in very out-​of-​the-​way places can be spotty at best. I’m very glad I did my research!
I had an excellent stay here! Shon and Dee were both very helpful and friendly at the front desk. When I came in, it was snowing, and they were very generous with the cancellation policy because of the snow. I liked the hotel so much that I decided to keep both nights in my reservation; I’m glad I did, as my stay was quite enjoyable.
The rooms are very clean and spacious! I was surprised at how much room you actually get here. The lodge setting is fantastic and I loved relaxing in front of the grand fireplace in the evening.
If I come back to Bryce Canyon, I’m definitely staying here again!

This is the only your best stay in Bryce Canyon. Located close to canyon.
Nice clean facility with complementary breakfast. The pool was closed at this time of the year.

For such far away places as Bryce Canyon, I didn’t expect much from the accommodations. But this was an impressive hotel. The lobby has a very rustic mountain cabin look and feel, blending perfectly with the surrounding area.
The rooms were quite spacious. The room I stayed in was a double with 2 queen beds and a sofa bed.
The breakfast buffet has a decent selection of food and drinks. Nothing special about it but it’s good enough to fill before heading to the park.
I would definitely come back to stay here, but not in the winter as there is nothing open expect for the restaurant across the street.

Like previous reviewers, we decided to stay here because it was only $ 20 more than the less fancy Best Western across the street. It was a great choice! For the off-​season rate, this hotel was really nice. The room was quite large and comfortable, and overall everything seemed to be a lot higher quality than the price would indicate! I especially loved all the Arts and Crafts features.
The only problem was that the walls are a bit thin, which became a real problem when an alarm went off in the room next door and woke me up at 5am. After five minutes of loud church bells ringing next door, and nobody answering my angry knocks, I had to go get the desk clerk to open what turned out to be a vacant room and turn off the alarm. Of course, I couldn’t go back to sleep, so… one star OFF!
We were really pleased with the breakfast buffet. The food was hot and fresh and, most importantly, included in the price of the room. It was a full buffet, too… not just a continental affair. Very nice. The serving hours are really slim, though, so you have to get in there quick!
Overall, a highly recommended place to rest your head when visiting Bryce Canyon.

Le nom de cet hôtel n’est pas usurpé, c’est effectivement un grand hôtel décoré un peu à la manière d’un grand relais de chasse: boiseries, cheminée avec trophées de chasse
Par contre l’isolation n’est vraiment pas géniale pour un hotel aussi récent et de cette catégorie (c’est selon les guides l’un des mieux de la région)
Pour le petit déjeuner le buffet est assez classique mais plutôt bien fourni, idéal pour reprendre des forces avant une randonnée à Bryce Canyon par exemple