Firehouse Subs

Stopped here after hiking Skyline Park recently and these tasty subs hit the spot! The staff is friendly and attentive. I’ll definitely be going back!

Great food, great service and nice atmosphere to dine in. Very clean. Much better than subway, Quiznos, etc.

Another Subway at twice the price. The place is clean, subs are average, and the staff is friendly, but I fail to see why I would pay so much more than the Subway down the street.

Just not thought it would be. All the rave but to me it was a good sub but over priced. Maybe it was the hype the commercials but after going here I think I will go back to my old sub shop.

I love this place! There is so much flavor and options here! I like a sandwich hot and the service is always wonderful! Their iced tea is really great! Their sandwiches are huge!

I went for lunch here. First time ever eating here. As I walked everyone happily greeted me. The girl at the register was very nice and walked me through the menu, as it was a little overwhelming at first sight. She suggested the #10. And I ordered that. It was delicious. John was also very friendly and came up and asked how everything was.
Will definitely be coming back, and soon.

This is mostly a review of this particular location rather than the food. I will say the food was really good and the meatball sub is awesome! I really like that and will get it again. As for this location, they need some education about the menu. I wasn’t super hungry so I ordered the kids meal. It states, right on the menu, that you get a small drink, small sub, side, and fireman’s hat. I ordered that and they handed me a large drink. I thought that was strange and once we got back to the table, I realized they charged me for the kids meal AND the $ 2.50 combo cost. So I got back in line and tried to explain this to not 1 but 2 different people. They kept telling me that the cost for the kids meal only included the sub and the combo was separate. I said a child doesn’t need a large drink and just wanted the smaller size and she even showed me the kids cup. I said that is what I ordered and she told me I still had to pay an additional $ 2.50 for it. Even the person behind me said I was right and they were wrong but after talking to them (which was like talking to the wall), I gave up. Super frusterating and suck they don’t understand a simple kid’s meal.

Why does this place get such good reviews? Had a Pastrami «fully involved» and it was a soggy, tasteless mess. Had no flavor at all. My wife had the Mediterranean Chicken and she said «there are way too many liquids on this it is all soggy».
The worst part… the Chili was NASTY and I couldn’t even eat it. Watered down, no flavor and the flavor it did have was not pleasant. I’ve had better chili out of a can. Wendy’s Chili is 1000 times better then this crap.
Give me Jersey Mikes, Jimmy Johns or even Subway over this. We won’t be back.

Quality is diminishing every time we visit. Our first visit monthsssss ago was great! We stop here every time we head back home to California for the last 3 trips. The second & third trip I’ve found no guac or avocado but we just drive on since we are in for a 20 hour drive. On top of not getting the avocado I paid for, twice, today’s sandwich was pretty pitiful. The workers don’t seem very stoked.

Subs are excellent, kinda of pricey but worth it. The staff is very friendly and to all my firefighters and EMT’S you do get a discount.

Redemption
They did a great job. Service was a one. Food looks great.
Sabrina did a great job.

Firehouse is always great but the staff needs to work on the consistency of ingredients (too much or to little) I’ve found this to be true at other locations as well, especially in Maricopa.

I was super excited that they opened one of these down the street from my house. My parents lived in Gilbert for a while and had one close to them!
The first couple of times we ordered food here lived up to their Gilbert chain except for some slow service. I chalked this up to being a new establishment trying to get their bearings.
Unfortunately the last time we went here was a utter disappointment. My husband will usually pick this up on this way home without any quality issues (seriously three minutes away from home!) This last time the sandwich was so soggy the bread was just a wet pile of mush. It actually made me gag! Wet bread is the worst right? Yeah, it is for me at least.
I really want to give them another try, but am a little worried about getting the mess I attempted to eat last time.

It really is as good as everyone says! I had the one with turkey, cheese and peppercorn ranch. They have a kids meal that comes with a sandwich, drink, dessert and a fire hat. My girls got those for only $ 3.99.

Tried Firehouse Subs for the first time and it was great! My friend and I ordered a large meatball sub on white to share and the girl at the register asked if we wanted split baskets. Yes, please! That sub was LEGIT. Big, yummy meatballs covered in tasty marinara sauce and melted cheese on a soft sub roll. Really good. And we each got a pickle too. The décor is fun with the firefighter theme and Dalmatian-​spotted tables. The dining room was clean and the employees were friendly. I’ll be back for sure!

That’s one kick ass sub!
I can honestly say I’m stuffed after eating here. The subs area great, l the people are great and there are many choices of subs to order.
I happened to be passing through and had never tried Firehouse Subs before and I’m wondering where they’ve been my whole life!
The restaurant is clean, organized and offers outdoor seating, which I took advantage of.
One of the benefits is they offer a first responders discount, I think its 15% which is always a bonus.
If you’re between Phoenix and CA, stop by and eat here

After reading the reviews here, I was kinda excited to come eat.
My husband had an Italian sub. Which was good. Tho, he was confused why they toast it after they put the veggies on, everything got soggy. My kids had the firehouse sub with no cheese. Which they put cheese on anyway. My 6 year old would eat at all, she said the food was gross. I had a salad, dressing on the side, as they brought it out they said, you wanted your dressing in the side but they put it on anyway. I said I just didn’t want my salad swimming in dressing, she replied oh they don’t put it on heavy. As you can see from the pic, it was swimming.
Overall, this place is mediocre. Jimmy johns is way better and for the price you’re better off going to Cracker Barrel across the street.

Not only is the staff super friendly but these subs are amazing. Super fresh tasting and you can tell you have higher quality ingredients. Love the entire atmosphere. Yes it’s a little pricier, but you get what you pay for and the back story for the company leaves you feeling good too. Subway doesn’t hold a candle to these. Definitely will be back.

This place was the dirtiest restaurant I have even eaten in!
My wife told me how good firehouse subs were so while going to California she wanted to eat here. We went in and were greeted fast and no one was in line on a Sunday at dinner time (should have been my first clue!) We ordered our sandwiches and went to get the fountain drinks. The floor was filthy and had multiple layers of spills on it. The counter in the drink area also was dirty and had several old spills and trash on it.
I went to try the drink machine and could see lemons or limes inside the drain and other trash in it. The drink machine needed a wiping down and it also had spills all over it.
We were able to find a table that didn’t need too much wiping down so we could eat. This place was slow and only had one other table with dine-​in customers.
I counted 9 employees working and they were not busy. I can not believe the management or health department could let this place stay open with it being this dirty.
The food was not that good either!

I am super bummed that this place did not live up to their great commercials. Dang marketing departments. I am disappointed to also find out that the «high quality» meat they use is sold by wal-​mart in their deli. Charlie’s pride meat. Not on my top 5 deli meat brand. At least if they run out of anything they can run cross the street to the Wal-​mart. Hahaha
We spent 34 dollars. It was no better than subway. A little overpriced for a large sub. 8.99.
The bread is good. Atmosphere is nice. I called in my order and the gal took her time and was nice and repeated everything without error. Its why they got three stars. Manager was very nice too.
I ordered the Italian and it tasted like ham more than any thing. Believe me I know my Italian sub’s. :)
Don’t think I’ll go back anytime soon…