KFC

Save yourself the frustration and head over to El Pollo Loco … this place is awful. So poorly managed (see other reviews). I went into the drive thru at 2:15 PM on a Wednesday. Not a soul to be seen or heard. After waiting about 5 minutes at the speakerboard, I pulled around to the window. Saw two employees lazily talking with each other without a care in the world. Probably staffed by stoners and dropouts. Not worth the effort. El Pollo Loco much healthier anyway.

Let me start by saying i am being generous giving 3 stars…
Me and my sister and a couple friends came in to eat lunch. I was halped right away… Yet after taking my order they told the others behind me that they would be right with them… Now that would be fine if they were gonna be RIGHT BACK… 10 minutes later they were still standing in line… Not a soul to help them… All my friends that are with me are too shy to say anything… So i walked up to the counter and said something… I was told to calm down and that someone would be right with me… After i informed them that the people in line were with me and had been waiting for over 10 minutes someone slowly walked over to them…
Being in the restaurant industry as well i have some sympathy… I have none here… The staff was rude and inattentive.
Why on earth would there only be 3 people scheduled at lunch time???
Now as i am still sitting here i have seen the same thing happen to 3 other customers… Horrible customer service…
Now the food is good no doubt but i will not be returning…

Used to suck. Then it got amazingly better. We even started to eat there for about two years. Then recently it changes again — like theChicken tastes weird sometimes, bland other times. Crew doesn’t look happy or on the same page. manager yelling at everybody…
We stopped going period. Tried drive thru after that. Nothing but old chicken or they don’t have ¾’s of what is on the menu. Just… man. piss poor ppl.
Tried el pollo loco. little better but not much. At least the chicken is fresher and no one is getting yelled at hahaha
We are all done.3 families on the same block.done.over.out!
Terrible now. Get back to the level of service the last couple years and get the taste back an make SURE that when you are OPEN, you try harder to have the items on the menu and fresh. Many of us would wait for the food and sometimes do, but every time? You don’t have anything made and always have to substitute. Just can’t do that.
Good luck because the company is generally good.

I wish I could rate this place no stars because this Kfc Sucks Complete and Utter Ass. The Service is shitty and every time I go In the drive thru I have to wait a minimum of 15 – 20 minutes, then they have the audacity to charge me .39 if I pay with a debt card. I decided to try going inside to see if anything was different but it seemed worse. I was not greeted as I entered, but instead was starred at by the drive thru employees like I was a zombie. The manager Brenda has a horrible attitude. She got upset when I asked for a recipe, and as she headed to the back I could hear her yelling at her employees as if they were her children. I will not be returning to this location again and I advise anybody that wants to have a good meal and great customer service not to either.

After ordering an 8 piece chicken meal, waiting in drive thru for 20 minutes, AND being charged .39 cents for using a debit card, I think I am done. The place that sells primarily CHICKEN, did not have chicken made. To top it off, my toddler had an accident in his pants because I was STUCK IN DRIVE THRU! If this was a Raising Caines, I would not have had such a poor experience!

I spent 30min in the drive thru, can’t even get my order right. I will never go back to this location, worst service EVER!

This has to be the slowest drive through of all time the employees just don’t seem to care

Do not go to this KFC this is the third time we tried this place and will be the last. Every time we go there out of chicken. They are very slow and never say sorry. Last night we pick the food up the sides look like they were three day old we could not eat just tossed them oh ya and did not again have any grilled chicken Between bad management and a owner that has no clue it is always bad. Plus my wife was sick all night from the chicken. If I could do zero stars I would.

Was craving KFC for a while, Love their Famous Bowl! However food is pricey for what you get it, they charge .39 if you pay with card and they don’t take bills larger than a $ 20! They also take forever in Drive Thru!

I visited here again today after over 6 months, shows you how much they impressed me last time I visited. Went inside, visited the bathroom and found the soap dispenser empty, makes me wonder how the employees wash up, then out to order. I wanted extra crispy but was told they didn’t have it for about 45 minutes, but I could get original receipe in about ten minutes. OK, I can wait 10 minutes, got my cup, off to the soda machine, found the drink I wanted was out, told the manager about both the soda and soap and got the famous glassey eyed stare of, «What the hell do you want me to do about it» Looked over receipt and noticed a 39 cent surcharge on my bill for using a debit card, that is a first I have ever seen. Got my food and sat down to eat, when finished it had been about 40 minutes, the soda machine still wasn’t refilled and the soap dispenser in the bathroom was still empty. Well I goy my sharpie ready and now, another place crossed off my list of possibilities of having lunch.

Been there three times, never had a good experience, I do like KFC BUT THIS ONE NEEDS new management. Once no sauce for my chicken, once I went right at 5 pm (early dinner) and they had no crispy strips ready only just a 15 minute wait while in the drive threw (I did not wait) big management problems

Instead of giving me what I ordered, the guy behind the counter gave me a combo including more chicken tenders than I asked for. He also informed me that they were out of BBQ sauce. Plus, their soda fountain was all kinds of messed up. Not cool.

I try to be fair so I always give a place a second chance. Although my first experience was poor and my stomach lived to regret it I gave them another shot. Once again I purchased the basic, regular recipe, crispy 12 piece chicken bucket with 2 sides of slaw and biscuits… can’t help it, I’m a boring old traditionalist! One would think that for such a basic order, it should have been perfect. The chicken was a rubbery, dry, smooshy mess with a darkish black tinge (from being reheated in dirty oil) to the coating. The coating was neither crispy or crunchy, it was mushy, soft and slid off in one greasy piece. The meat inside was dry and rubbery (old, freezer burned chicken!) and even the bones were blackened. It was truly disgusting and not really edible, my poor Pomeranian even gave me a strange look when I offered him some. I believe that the chicken had been put in the refrigerator and then brought out and reheated in the aforementioned dirty cooking oil because that is how it looked and tasted. Obviously someone is being lazy and cooking too much chicken and then not disposing of it once it has sat around for a few days. The slaw, usually my favorite, was soupy and loaded with vinegar. It resembled cabbage soup more than slaw and was soggy, not crunchy or crisp. I took one container and drained the excess «soup» from it and it was ¾ cup of vinegar water. C’mon, slaw isn’t rocket science nor does it take a long time to make. no excuse for old slaw! The biscuits — no surprise– were hard, dry and cold. another days old product that should have been thrown out instead of microwaved and boxed up. Pretty clear that no one working here cares about the food or the customers, no effort whatsoever and way over priced at $ 39.00! Talk about being robbed. When the food arrived home I called them and after several no answers (they weren’t busy on a Thurday night — not enough to not answer the phone) someone answered and when I asked to speak to a manager was placed on hold and hung up on. When I called back there was no answer again. Even if they were giving this away free I wouldn’t take it, I only ate a few bites and my stomach was definitely an unhappy camper that night as was my husband’s…the dog is OK as he was smart enough to walk away! Good boy Maxx! So unless you see a sign that says «UNDER NEW MANAGEMENT» take a tip from Maxx and just keep on truckin’!

The worst fast food service I have ever received. I was asked what I ordered 3 different times at the drive thru order box and then twice more when I got to the window and it was still wrong. Took us about 20 mins total just to get through a drive thru. The food was bad as well. Overly salted and kinda rubbery and cold.

LIke any other KFC. I’m not particularly fond of KFCs but the hubby was craving it so we went. I think if you like KFC then you’d like this one — pretty nice folks. The tables needed cleaning, however.