Nickel and Dime. So a friend and I decided to do the nickel and dime quilt squares. It would be a fun way for us to practice our skills and have a new quilt top made in the twelve month time frame. The rules as we were told: Every month you get pieces for a new square with instructions and fabric. On the instructions are the next meeting date. You show up, show them the square you have finished, then get the next months square. If you mess up, they give you a ‘get out of jail’ 5 dollar token. Once that token is used, you have to pay 5 dollars if the square doesn’t come out right or are late for the appointed meeting. Easy right. We are five months into the program, and have been nickel and dimed. The first, second and third month were fine, the fourth fell in November. I called B & B on Nov 13 to find out when the next meeting was scheduled since I couldn’t find my paper showing the dates. The woman who answered the phone said November 27/28, Thanksgiving weekend, NOTNEXTWEEK, ORNOVEMBER20⁄21. I asked twice to make sure I had the right date, according to her it fell on those two days. We showed up on Saturday the 30th, since the shop was closed the two days the woman had told us to come, as it turned out, it was the wrong day. SURPRISE, SURPRISE. It had been the Friday and Saturday of the previous week. I informed her that I had called and the woman had said Thanksgiving weekend. She said too bad, hand over the token or pay the $ 5. Fine, I gave up my token, my friend paid for misinformation on their part since she had left her token at home. We got our next squares and were off, determined to finish this project. Now we are in December, the next square was due this weekend, the 18th, and 19th. I was not able to go because I was still at work and wouldn’t be done till well after 7pm, after they close. My friend graciously took my square and hers to continue the program. She gave her name they gave her, her next square. She gave them my name but they said it would be five dollars since I wasn’t there. Of course my friend had my square and showed it to them, she explained I was still at work and would not be getting off till after they closed, and hadn’t come the day before because I hadn’t gotten off till 8 pm. To bad, it’s still five dollars even though she said they didn’t really look at the finished square. I can honestly say, if I have to pay again for a program that is supposed to be fun, I won’t be going back or giving them my business again. There are other quilt shops in and out of town. I have a tendency to go a little nuts when buying fabric and overspend. The saying she with the most fabric wins, definitely applies to me, as I have willed my insanely large stash to my friend who has informed me she will need another house to accommodate it all. The point I’m making is there was no reason for me to be there, they had my square which they didn’t even bother to check, along with the others since I had them baggied together. And giving out wrong information on the phone just to make $ 5 dollars, is pathetic. I will see how next month goes, but don’t see it looking too good after these past few months. One more strike, and they will be crossed off my places to go to expand my stash. ATTENTION B&B owners– Not all of us are housewives or retired, but our love for quilting and sewing is still there. Have a little understanding in the customers you have(had) for you may lose them with your careless stupidity.
Karla R.
Évaluation du lieu : 5 Minneapolis, MN
FANTASTIC store! I was so impressed with B & B Quilting and Gifts. This was one of the best stores I visited on my own personal quilter’s shop hop while I was in Texas. The store is very well organized and has an abundance of product. I picked up several new batiks, a new pattern, and even some felt kits. There was one Moda fabric that I wanted but was on backorder. The staff people took my information and will ship it to me when it arrives. The customer service was amazing. When I’m in Texas again, I will be stopping by! This store is a must see for a quilter, and also has interesting points for those interested in sewing or crafts not related to quilting. The staff is friendly and knowledgeable, and can also give great directions to Salt Lick Barbeque!
Vicky B.
Évaluation du lieu : 5 San Marcos, TX
Lovely quilt shop. Wonderful service. Great selection. When you are in the vicinity it is well worth the stop.