Had my first visit today and met with Melissa, she is a PA. I loved her. We talked for a while and she was very personable and answered all my questions. The office itself is very nice and clean. When I had called a few weeks ago to book an appointment, the receptionist was very nice. The staff today was also very friendly. I look forward to future visits, and believe they will be able to help me with all my skin care needs. I would highly recommend.