Kissling Interests

Elevator broke for 8 months and there were elderly tentants on eighth floor. Health department calls for water. I lived there 10 years and they took off $ 130 carpet stains! That carpet was there years before me! Of course there are stains but none that were noticeable. Seriously! They dont believe in regular wear and tear of unit that was occupied 10 years. I think i left a hanger and was charged for unit not being cleared out.

Avoid like the plague. Literally.
At 3:00am we had a bat inside the apartment (high quality). We opened the door to the hallway and shut it as soon as it flew out of the apartment. Immediately after, we called the «24 hour» maintenance line to let them know that there was a bat in the hallway (which I’m sure nobody else wants inside their unit). We were assured that this would be taken care of.
This morning we called to follow up and we were told that it does not qualify as an emergency, so… they did nothing. Because the bat was not caught as we were told, it could not be tested for rabies. As a result, we need to get rabies shots.
Anyone know a good lawyer?
This is the last of a long list of problems that we’ve had here. Management is very rude and unresponsive at the best of times. I hope that you find this information helpful and that Kissling will be more accountable for their actions.

I’m corporate, tactful, and try hard to be politically correct, however I do not know how to say this differently: do not live here. If you do so after reading this, you are a dumb ass like I am (because I too read the reviews and somehow hoped that Unilocal was lying). Below I’ve listed the major drawbacks — btw, their 175 north place does have a great roof and view of Buffalo!
However…
1. Service and management sucks: I’m sure that it’s a hard job to manage people like me who are accustomed to above average service, but if you’re familiar with great customer service and responsiveness, save yourself the headache. I’ve lived here for over 10 months and my name is still not on the «mailbox». If I didn’t remove my AC units, I would still be waiting for maintenance to remove them for me (aka I’d have to survive Buffalo winter with AC units in!)
2. Internet sucks: like a dumb ass, I opted for the easy button and took their $ 75 per month cable and internet option. Please smack me when you see me! Please try watching GOT on HBO on Demand with !@#% internet.
3. In the middle of my lease (lasted only a year — give me credit) Kissling extended and executed an electricity metering agreement (which might I add I did not sign) to charge me for my own electricity … wait for it… they’d already charged me $ 50 per month per AC unit. Btw, it gets hot in that mother…
4. This is actually a good thing (or is it?) — the elevators are fairly free, because the building is fairly unoccupied. There is probably a 40−60% vacancy rate. Numbers don’t lie — read the reviews and make a wise decision!

Saying the property manager is incompetent is an understatement. In order to move in, we needed to pay $ 775 security deposit, $ 500 for our 2, 4lb chihuahuas, $ 825 for 1^st months rent and had to purchase renters insurance. Fine. Fricken dandy.
My boyfriend and I had to move to Buffalo for his job and were unable to actually visit the site before moving in, but I was excited as the pictures the property manager had sent me made the apartment look huge and desireable. What we got was not at all what we expected. So small. Its Buffalo, not NYC. The price for the size does not match up. On the side of the building it states Kissling Interest… Buffalos finest apartments. Complete BS!
We paid $ 25 for each car a month, yet Monday through Friday anyone was allowed to park for free. Being that this building was located downtown and right across the street from the Mansion, there were many times we, people who pay for there spots, had no where to park. Yet… our friend came up on a Friday night to help us move and her car got towed. There were a total of 6 cars in a 20+ lot. Wtf.
Ok.elevator. 5 floor building. We lived on the 4^th for. The elevator was out of service from July 4^th 2013 till the day we moved on November 30^th 2013. The maintenance crew looks to be in exsistance, they do stand around outside and smoke their cigs, but it seems nothing ever gets fixed. Oh… but they have absolutely no problem coming into your apartment every other week to «check your fire alarms». Get real. Do your job right the 1^st time and leave everyone alone!
Our next door neighbor was very obnoxious and very disrespectful. It wasn’t abnormal for him to knock on our door in the middle of the night to ask us if he could walk through our apartment to go through the window because he somehow locked himself out. Like seriously. Yeah, we shared a balcony and that was annoying enough. He screwed something in his wall and the screws came through to our living room half way down the whole wall. You could hear everything… I mean EVERYTHING. Disgusting.
Ok so let’s get to the point of this entire rant. We moved out on November 30. Had nothing in the apartment for 12 days because we got rid of everything to move out of state, except for an air mattress and our clothing. Cleaned the entire apartment top to bottom and it sure looked way better than it did when we moved in. It was snowing, super cold. Couldn’t wait to get up outta there. Called property manager to ask where we should leave the keys since it was a Saturday and they are out of the office. She said lock the door then slide keys underneath, which we did. 2 apartment keys 2 mailbox keys and our car key fob. Lease says it takes up to 60 days for them to return security deposit. It was getting around day 40 and so I start calling. Oh who woulda guessed? No answer, so within the next week and a half, I left probably 8 voicemails, talked to the front desk chick and emailed property manager twice. She finally emailed me back saying she had till the end of the month and to «take care». Today January 25 2014, we received a deposit of $ 325. $ 460 less than what we paid.
And here is why they feel we should be screwed out of $ 460…
$ 30 for 3 clean ice cube trays we left in the freezer.
$ 10 for top of mantel not being wiped,(which it was).
$ 95 saying the fridge was not wiped and cleaned, (which it was).
$ 105 to repaint wall in bathroom which was not needed. I had those wall decals that just peel off and forgot to peel them off. Actually gave character to the dull look of the place, but maybe they weren’t smart enough to try to pull them off and painted over them. Who knows. But I guess if you’re too dumb to figure this out, you can have my $ 105. Thanks. Ok now, let’s check under miscellaneous…
$ 250!!! WHAT??? says we left window open and took off radiator valves??? The whole 12 months we lived there, we didn’t use the radiator. It was always so hot from everyone underneath us 3 floors. Disgustingly hot. So what are you people talking about? And as far as the window being open, that’s a negative. It was absolutely freezing out. We would not have had it open. My guess is that Property manager never went and did a walk through when we left. She probably slacked off and forgot about it until I started calling a month and a half later. Chances are the annoying next door neighbor cracked open the windown knowing we were gone and had parties in there. Also she said one set of keys was missing, yet we had left both sets on 1 key ring, so how is that possible? Your guess is as good as mine. She also sent us pictures of what was supposedly dirty, and its not dirty.
So I will be contacting a lawyer since the letter she sent states that if there are any disputes, you must get a lawyer. And so it is…

Avoid apartment buildings owned by Kissling Interests at all costs. To call the property manager a «complete moron» is overly simplistic. The manager of the 175 North St building does not return phone calls or emails. She has little to no knowledge of the inner workings of the building. The maintenance crew are idiots. They are currently doing construction on the building, and the building is in complete disarray. It looks like a bomb went off inside the building. The construction crew is at least 6 months back from their target dates of completion. Almost everyone in the building has decided to jump ship. The laundry facility was supposed to be redone in 1 week. That was 6 weeks ago, and it’s still not done! It’s crazy. Even people that initially signed on to stay have decided to leave the building. Besides the construction mess, however, the people that own this property are constantly trying to nickel-​and-​dime the residents. One day it’ll be, «Don’t use this elevator. There are cameras and you will be fined $ 50.» The next day it’ll be, «You need to evacuate your apartment for fumigation or you will be fined $ 300.» There are a million examples of this. I don’t even know if this practice is legal, to be completely honest. Even the simple things, like say, having a constant temperature of water for a shower, are lost in this building. Awful. Awful. Awful. Stay as far away from these people as possible. Tell your friends and your family. Rent from another company.