I have been able to look past the typical mix ups that fast food places are prone to. But tonight my boyfriend and i waited in the drive thru for quite a while. We watched 3 cars pull out of the drive thru. Then when we got up to the drive thru box no one was there. We waited and even said«hello» several times to see if anyone could take our order but no one ever did. Then we thought we’d try to pull ahead to see if they’d get our order there but the other 2 cars in line didn’t move at all and when we decided to pull out and leave we saw no one at either window when we were leaving. Their lack of service is completely ridiculous!
Katherine S.
Évaluation du lieu : 1 Apache Junction, AZ
Worst McDonald’s experience ever! Traveling from Arizona we arrived in Buffalo around midnight on 8⁄26. When we pulled up, the woman announced before even getting us that they were out of fries. They have no dollar menu, but teas are $ 1. We requested the sweet tea, she said they were out… so we asked for regular. With an attitude, she said, «well that’s the same thing».so why list it as a seperate item??? We placed our order,(20pc chicken nuggets, Dr pepper, and a double cheeseburger. asking for ranch and honey mustard). At the window, she opens it, takes the card out of the drivers hand, and then walks away. again no greeting or price quote. We get our card back, she hands us or items. we say«thank you», and she closes the window. She was overall irritated with our encounter. No customer service skills, shouldn’t be in a customer facing position of any kind, and it gratefully made me appreciate the service I have here in town. The nuggets were overcooked and dry, sauces rcvd were bbq and honey mustard, and the soda was flat. Never ever go here. If nothing else is open, make the 5 mile trip to a different location.
Amanda E.
Évaluation du lieu : 2 Tonawanda, NY
Guaranteed indigestion. The service here has improved over the years, and there aren’t as many mix ups with my simple orders. Sometimes I just get a hankering for McDonald’s cheeseburger, and I must satisfy the craving. On the plus side, their new Frappés are quite tasty! I would recommend those or their plain vanilla ice cream.
Nick P.
Évaluation du lieu : 3 Buffalo, NY
I only get 2 get things at this location — black coffee and nuggets. I stopped drinking coffee from a popular local franchise named after a former hockey player due to the price increase. Can’t really go wrong with a cup of coffee for $ 1. Also, every time I come in here, someone is cleaning something. So, that. s a plus.
Eric M.
Évaluation du lieu : 1 Rochester, NY
There was a 2 inch long pube between my cup and it’s lid. I hate the fact that 80% of the lowlifes that work at McDonalds make the 20% that work hard and enjoy their jobs look bad.