A very orderly/clean shop that sells, for charity, donated furniture and fixtures in great condition at rock bottom prices(door handles even!). Staff were super friendly. We couldn’t find anything that fit our tastes, but if you need to furnish your place in a jiffy this is the place to do it!
Sarah B.
Évaluation du lieu : 1 Buffalo, NY
this review is for the donation center for the NORTH store. Alan who I spoke with was very unprofessional, screaming on the phone, arguing with myself. I had called to find out when the pick up would be at my house because it was 4 min to 3 and the person waiting for it had to leave shortly. He argued with me that it was not 3:00pm.He said they were on there way. I asked for a time frame and he kept saying on there way I have no idea. For someone works for such a great company and organization should not be treating customers that way. He needs to be fired or document for his behavior. I am in the customer service industry and would never speak to a guest the way that he had spoken to me. I asked for the managers name who is Dan. I told him that I would call back because I had to inform the person who was waiting that they were«on there way» He argued with me and wanted me to speak with him then and I explained I couldn’t as I was at work as well. He then hug the phone up on me. I had called back and Alan had picked up the phone again and as I had asked for Dan he said in a rude sarcastic way one moment and sure you can. Dan was unavailable so I spoke with John the Assistant manager and he was very apologetic for Alan’s rude and unprofessional manners. I have no problem donating good items because I know they go to good places but I would never want that kind of person working for me. It not a good name to your company.
Carley M.
Évaluation du lieu : 4 Buffalo, NY
This review is for the Re-Store. I’ve lived in several cities that have had Habitat For Humanity stores that I had HEARD were open to the general public, but I had never been in one before Buffalo. I have been missing out and paying WAY too much on DIY home improvement projects! The Re-Store sells new and used donated goods. These aren’t just your average couches(although they have those too — some $ 50 or less!), but they also have ENTIREKITCHENS that contractors donate when they tear out a kitchen for upgrade. I’ve seen entire cabinet sets for less than $ 300. They also have light fixtures, cabinet door pulls, doors, windows, bed frames, desks, furniture, dishwashers, refrigerators, paint, and anything else that contractors and the general public might think to donate. Everything is priced VERY low and the staff are friendly and helpful. I got an elaborate chandelier for $ 50 and a laz-e-boy 3 piece living room set(couch, love seat, chair) — all with heat and vibrating massage — for $ 300. There are 2 locations in Buffalo and their inventory changes every day. Stop in to check out what they have for your next project and help support a worthwhile charity at the same time.