I found this establishment to be a little expensive and that would be okay if I received better service. The eye doctor was very good but that’s really the only positive aspect I can think of. When choosing frames for new glasses I felt very rushed which, in turn, I chose a pair of frames hurriedly and I don’t really like them now, even a year later. The glasses took a long time to come in from the lab. It was determined the lab made the wrong glasses so they had to be re-done. Value Vision did not keep in contact with me. I had to keep calling to find out what the problem was. After I received my glasses and contacts I realized I did not receive a receipt so I called Value Vision a few days later and they said, «Yes you did get a receipt… we give receipts to everyone». All I would expect would be for them to admit that it was a small mistake on their part but the woman seemed a little argumentative. I will not go back to Value Vision in the future and I would not recommend it for anyone else. Walmart Vision Center gave me much better service and the price was very reasonable.
Holly S.
Évaluation du lieu : 4 Buffalo, NY
They are professional and relaxed at the same time. They aren’t about a sales pitch. They also take contact measurements at the same time as your regular eye exam so even if you don’t get contacts at that point, you can call them later on to get your lens RX(and sizing) so you are able to order contacts at a later time and not have to do a 2nd exam. OH! They were also nice enough to fit me in(because of a cancellation) the very next day. I must say I loathe frame shopping… I always have. I’ve worn glasses since I was a little kid. They made it painless and brought out other frame options that weren’t on display just yet. They also took the time with me to give their honest opinion about how a particular frame looked on me. I really like them, and will go back. Also, their contact prices aren’t bad at all. I got 6 months of contacts for about $ 130. They will easily last me a year, because I only wear my contacts while at work. Super excited to get my frames and contacts in. Would definitely recommend!