Antimite Termite and Pest Control

I had a guy come and inspect my house. I knew I had termites. He tells me that I need to get my house fumigated (tented). His inspection was very sloppy, did not even show me the target areas, but was quick to give me a price for the fumigation. I told hime I already had it fumigated 7 yrs ago by them. He said since my house was old (1955) that it was prone to termites. I told him that the houses in my area are just as old and I don’t see them getting fumigated every few years. He responded that they didn’t know any better, but they probably have termites too. It’s all about the money.

I had a terrible smell coming from underneath my stove. The gas company told me to call someone to look for a dead rodent. Since I am a client of Antimite I called them to look for any rodents that may have crawled under the house. The operator told me that the person that comes over will also remove the rodent. I was at work and the nanny was home with my two kids so I was desperate to have this taken care of as the smell was horrific. At 5pm when I called home the nanny told me David from Antimite came over and left. He did not even call me or my husband on our cellular. Instead he left an estimate for $ 800… I immediately called the company and they could not get in touch with him. We had to wait another night with that smell that now took over the entire first floor. Early the next morning I went on Unilocal to find a real company. I contacted Bob at All city animal trapping and pest control and he came over immediately. It turned out that we did not have a dead rodent there only stagnant rain water. Antimite did not even inspect the area correctly. DONT EVER CALL THEM FOR ANYTHING! I Will be canceling my service with them as they do not know what they are doing and overcharge.

Please do yourself a favor… I wish I would have looked into reviews before we used them. First, they promised to do a tile count on our roof, even though I know they wont cover damage. I had an idea since we had a roof inspector come a few days before (we had just purchased the property) To my dismay they broke approx. 40 of my roof tiles and I asked them for their count just to prove how haphazard they did worked, but guess what… no count ever got done. Well one year to the date termites are back and guess what? they only offer one year warranty. I knew that, but what I didn’t know is that every other company offers at least two free years. Antimite wants you to purchase their extended service. Why would I do that if they never provided good service. You might pay a little more with other companies but the saying is tried and true, you get what you pay for.

BRIAN NOVOTNY was the field representative.
He came by and did NOT do the hard sell… a big plus.
We had our house checked for Termites after a phone call from them. The last time we had the inspection was 2 years ago after I took down a 40 year old wood fence and replaced it with new composite fence.
It was a free inspection so what the heck… why not.
NO TERMITES.
I am going to follow up with them to see about insulation for the house that is a termite repellent as well… I need to put in insulation anyway so this will be double duty.
Based on my experience with Brian I will go forward.

Antimite worked with my schedule and was able to come out for an early morning appointment before I had to go to work. The technician looked at my property and told me what my problems were. When I asked for more clarification, he walked around my house with me and explained where rodents might come in and that it was important to clean up my fruit from my fruit trees.
I had a small problem with the tech that was sent out and when I called the Burbank Branch office to register a complaint, the manager handled it efficiently and quickly. I have done done follow up with Antimite yet, but the good customer service makes me want to.
For my limited experience with Antimite, they work great.

It depends on the technician. Antimite/​Terminix in Burbank is not well managed, so the turnover rate is high. They just let go of their best pest technician because they want to keep bringing in new guys with no experience and train them, so they can try to pass the state test. Then they can pay them poorly while they are training and give them a smaller commission once they are licensed.
When it was Antimite, their corporate office ignored the management issues at the Burbank branch. When it became Terminix last year, they act like they are concerned, but they don’t really fix the main problem there. I don’t know why more employees don’t sue them for violating labor laws.
We had Antimite/​Terminix Burbank, but no more.

I’ve given Antimite many chances to fulfill the terms of our agreement: spray for ants and remove spider webs from our house. They may have sprayed for ants (we have many), but this I know: they have never removed the spiders webs.
Maybe it’s the industry, but we have had a lot of bad luck with exterminators in L.A.