Canoteck

I asked Canoteck for a third opinion on an old Xerox printer I had that would not start. The printer always gave me the same error message. Based on the error message, two other printer repair shops told me that I it wasn’t worth it to repair the printer. Canoteck told me the error could be one of several different problems and that I should bring the printer in to have it inspected (for $ 50). I brought it in and had them inspect it. Sure enough, they came up with the same diagnosis the other two repair shops had, and told me repairs would cost at least $ 400. About the cost of a new printer.
There probably never was a cost-​effective way to repair it. The inspection was probably a dead end from the outset. It’s likely Canoteck knew this in the first place. I brought this up several times. I asked if they could reduce the inspection fee. They refused.
I went in knowing my odds weren’t good, but hoping that they might have some special knowledge or technique they could use to do a cost-​effective repair. They didn’t. It seems likely that they had me bring it in just to charge me the inspection fee. When I pointed out that there was really no positive outcome for me or the printer, they insisted on collecting the whole fee anyway. I went ahead and paid, but I think they were not acting as honest brokers. If I could have looked up the Xerox error codes myself and known the cost of the repairs indicated, I wouldn’t have brought it in.
I don’t recommend taking your printer in for repairs at Canoteck.