Lakeside Car Wash

Worst car wash ever!!! Do not come here unless you want to be ripped off. I paid $ 22 for the most expensive wash and came out with a car that still had spots, bird crap, dirty windows, and rims that still were dirty. They did not put wax or sealant on the car.

I understand why all reviews aren’t 4 or 5 stars, although for now I’m giving them the benefit of years of contentment. I haven’t taken my cars any other place, at least so far. The new operators need to improve to get it where it was formerly and not to lose more business, including mine
.
I hope they pay attention to the gripes on Unilocal so far. I don’t want to have to agree with them.
They need to realize their clientele is basically well-​to-​do and studio types (they’re often the same) who want things perfect.
(It did used to be the top Valley car wash, at least east of the 405. Hopefully, they will pay attention to Unilocal and return to their glory.)

This is by far the worst car wash I’ve ever exerpienced! The only reason I keep stupidly coming back is because it’s close to my office and when in a pinch I risk it. Towels leave scratches on the car, which they deny. They use a coarse bristle broom to scrub the cars before they go on the conveyor belt. They won’t get water spots off your car. Today the car was still dirty when I came to pick it up and had to grab one of the guys to come clean it even though they had finished with it already. Oh and the last time I brought my car there, it unexpectedly rained… So I went to get my car, AND THEY HAD LOCKED UP AND CLOSED EARLY WITH MY KEY! I was stranded and had to über home. AVOID AVOID AVOID

I have been going to this car wash for years and they used to do a good job. About 2 months ago I went and their towels left light scratches all over my black car. I was able to go home and wax/​buff them out but that defeated the purpose of paying someone else to wash my car. I decided to give them another shot hoping it was just an old towel.
The next wash was absolutely horrible. Carpets were not cleaned well, cup holder not vacuumed out, and spots and smudges all over the vehicle. When I told the «manager», he begrudgingly wiped down a few spots. Never an apology or an opportunity to run it through again. They were not even busy! That is it. I will never go back. Extremely poor customer service and poor quality car wash.

Shell of it’s former glory. Nobody was outright rude, but they aren’t polite either. The towels they use to wipe down your dashboard, etc. smell like all of Hades. So the place stinks! And… Why can’t they water those poor plants outside that are just dying while water is being used all around them? Wish the new owners weren’t so detached from the community. I miss the sweet cashier/​owner with the pinkish buffount! Lakeside used to be a great place to get your car washed, I would only go there if it is convenient and I only needed a quick wash. Anything else will probably stink up your car.

Regular car washes are just so boring these days. I’ve always wanted to find a place where, in addition to a car wash, I can also have the experience of feeling I might be assaulted for not giving a tip that I was planning to give anyway! If you bring your car here, make sure that you keep your cash tip in your hands AT ALL TIMES, because otherwise the washers may think you’re not going to give them one, and boy oh boy will they get mad. I was walking around my car to make sure I was happy with the wash job, and was actually in the process of reaching into my pocket to get cash for the tips. Apparently, I wasn’t moving fast enough because the washer got in my face and started yelling, «What, no tip? No fucking tip? What the fuck?» It’s such a bizarre feeling, to be yelled at for not doing something that you are actually in the process of doing!
Anyway they’ve got some real professional, classy people here that I’m sure are people you want to trust with your car.

The WORST single experience at a car wash in my life thus far. I saw them wiping down a car with an old torn up beach towel — seriously. Thanks for scratching up all the cars with your nasty towels. Now, I got the $ 50 shampoo interior wash — not your run of the mill car bath. It was impossible to get them to pay attention to cleaning off the basics on the car. I had to go around the car several times with them, showing them areas they entirely missed, like the roof, the bumper, the passenger windows, the inside the doors under the arm rests, the dash… and on and on. I hate slamming a local business but these guys are basically here, shafting the studio employees who are in a rush and don’t have options… this is not the place to go if you care about your car. I haven’t found a new place since losing respect for my old spot, the hand wash on Ventura near Tujunga, but I tried this place, and as a local, I would strongly suggest you keep looking. There are much better deals out there for far less headache and potential damage!

The did a nice job with the wash and the waiting area is nice. The big thing was that I got my car wash and it rained that night. The next day I came in to get a rewash and they gave me a free exterior wash.
It’s also a great location and it’s easy to get in an out of there.

Got a bad car wash here. I work nearby. First cashier wanted to charge me more than what the guy who gave me the ticket quoted. Then I paid for spray wax and didn’t get it. Car interior was not cleaned. Outside still had bird droppings in spots. Seat wasn’t vacuumed. I’ve been coming here on and off for 9 years and while they’ve never been great, this was the worst. I won’t be coming back here again. Don’t waste your time or your money. I wish I could have my money back.

Worse experience ever. Stopped on my way to work Last tues morning. Paid for a hand wax and wash set me back 65 $. What I did not pay far was my day pack and clothes being taken when they cleaned out the back of my SUV. I went back everyday to ask about it and all they could do was say that it was weird. No offer to pay or replace or even call me back. What crooks. I am calling the Burbank police. Not only did I get a mediocre wax but lost $ 200 worth of items.

Can a give ½ a star? Full detail/​wash cost $ 50 and that was the «SPECIAL» rate. They barely cleaned the interior. They broke the corner roof seal cap on my car and didn’t tell me. Cost $ 175 in parts and labor to get a new cap from the dealer. So that’s really a $ 225 car wash for me. Never again.

I will only use this car wash, I’ve been coming here for close to 20 years & am on my 3^rd car. The entire staff treats my car (s) as if each one is brand new and their own. Each and every person that works there treats me like family, they make sure that I am happy with the results of the wash/​dry & on the rare occasion when I’ve had my car detailed, they really take their time and do it right!
Please everyone who goes here, tip these guys before you leave they really put in their blood sweat and tears into every car they work on!

DON’T EVER GET YOUR CAR WASH HERE!
I would give it 0 if I could. I wish I should’ve read reviews here before getting a car wash here. It was my first time and I came because of an early bird special. The lady asked me if I wanted to get a combo. She didn’t mention anything about the early bird special, so I thought it was the same thing. Okay, it was also my fault that I didn’t ask about it, but who’d come at to get the car wash without getting a deal? Definitely not me. I realized when I when to the cashier, and it costed me $ 22. I would be okay if the result met its price, but my car is still dirty on the right side (like they cleaned just the left side) and there are also some leaves under the wiper. I drove back and asked why droplet strains are still there. The hispanic woman told me that I need to get polishing which I have to pay more. It was the worst service I’ve ever received!

Poor job. Took my SUv in past and stopped taking it due to how poorly they performed. They put armor all on my chrome wheels to make them shine. You can only imagine how bad they looked, I had them clean them with water.
After almost three years came to them again (mind I work a block away), decided to give them another chance since is convenient. Bad idea, car windshield and body still looked dirty and to top it off they didn’t vacuumed my center console nor my cup holders. I will understand overlooking at that during rush hour, however that was not the case. There a total of about costumers there.

I don’t know why everyone’s ragging on this place, I had a lovely experience! Sure it’s a little confusing where to pull in and where to pay but all in all, they did a great job and everyone was very friendly and professional. They have a lot of people working so your car is done quickly.
Don’t listen to the psychos below, it’s a perfectly fine car wash.

Great Service, excellent car wash. Always friendly and a the guys are honest who work there.
Getting a detail soon so will update my review after they finish.

Sometimes when I look at business on Unilocal I read reviews and take them for what there worth and other times I think was just a bad experience for that person. In this case I should’ve taken into account the countless bad reviews not the few good recent ones.
I don’t get my car washed that often mostly because I can do it myself but when your too busy and saving water in California you go to car washes. It’s hard to find a good one and this place isn’t it. I paid 20 bucks for a car wash I could’ve got for 10. After my car wash was done took about 20 minutes I walked around my car and found countless dirty spots, i’m thinking what did this guy do just lazily pass a rag over my car. That’s what it comes down to lazy. They know they’re getting a tip so they don’t care. I won’t be coming back here and you shouldn’t come here. The two stars goes to the cashier lady who was nice and they had places to sit even tho the palm room wasn’t air conditioned.

This is my second time coming here and I was disappointed once again. I paid 22 for the top car wash only to see my car wasn’t entirely vacuumed, wax on my windows and spots of dirt where the car was obviously not washed because I wiped my finger on it and the dirt came off (I have a white car so it’s very noticeable) The cashier was rude but the guys were at least nice.
If you’re looking for a half way done car wash this is the place.

The exterior of my car is very dirty, so I’m grabbing a car wash. Since all the local car wash reviews are pretty pathetic I decided to come back to this place — I used to get my car washed here all the time.
I have to say that, having tried most of the car washes in town, this one still has the nicest waiting area — lots of shade, stone, plants, greenery, etc. There’s a cute and comfortable indoor area that is like nothing else in town.
There’s usually a resident shoe shine guy and a meager attempt at a little shop where they’ve long since moved the cashier.
Service is friendly and efficient. They did a great job cleaning inside and out — the dash and glass were near immaculate. The quality was what you would hope and expect from any car wash really and they delivered.
My main issue is the price! They have no basic wash that’s under $ 10. In fact the CHEAPEST wash they have is $ 14 and THAT doesn’t even include air freshener! You want that new-​car-​smell? $ 16.50 Combo #3 which adds «poly coat & air freshener».
ALSO: I have terrible water spots peppering my car, and the guy said they could detail it off for $ 90, but today they could charge me only $ 70 — so obviously they are willing to negotiate on the big ticket items — I’d prefer they would just list the actual price and skip the games.
So I like the place, they do a great job, but the price, for my budget, is a bit ridiculous.

First Time and Last Time. Do NOT Go Here. Not even offered a refund for breaking my adjustment knob for my rearview mirrors. Horrible. I could go on and on in regards to how horribly this was handled, but for the sake of professionalism, I offer the owners and management (Cindy) that I will take this down once you rectify things.
All that I was offered was Krazy Glue. This is a rather small part that is now completely broken. Krazy Clue would only make matters worse by fastening all moving parts.
Did I mention that you should not go here???
Day two of posting pictures of the part Lakeside Car Wash broke… I’ll continue to do so until they rectify matters. Gotta love social media.