Pickwick Ice

I’ve been a figure skater for almost 14 years of my life (novice, gold level ice dance and fully passed all field moves), until I moved here. I’ve been so preoccupied with my job that I haven’t skated in forever and I need to get back into the swing of things. I’ve heard nothing but great things about Pickwick and I would like to know when and if there are any freestyle sessions that are quiet so I wouldn’t be in anyone’s way trying to get back in shape haha.

I’ve played hockey here for about 20 years, would be more but I moved away for awhile, but now that I’m back I still wouldn’t play anywhere else. I love the place. Just wish the pro shop was open more often haha

We had my daughter’s birthday party at the ice rink, and I cannot recommend the venue. The coordinator for parties, Jonna, was rude and not at all helpful. The entire thing was completely unorganized on their part. The ice is fine, and the girls had enough fun skating but overall it was a negative experience for me as the parent. The party was way overpriced, with many hidden fees. If the people hired to oversee had been friendly and helpful, it still would have been overpriced, but at least I might have left with a positive vibe. Pick another spot for a party.

Jonna might be the rudest person I’ve ever dealt with over the phone at Pickwick ice… I called to ask about renting out the rink for a birthday and she would not even engage in the conversation. Constantly giving me one word answers and not even trying to help me out to get the area booked. Why would anyone want to spend $ 300 an hour with that kind of attitude?

So far so good, just going to start playing hockey here, Brian was helpful in the pro shop.

Wow, some haters but then again it’s Unilocal so no surprise here. I’ve been coming to Pickwick for the last year and I come here weekly. The staff and the ice are why I choose to come here instead of the other ice rinks. At other rinks I felt they were run by high school kids and could care less. The staff here have a passion for skating and hockey, put it this way, they help people learn to skate if they see you struggling.
Sure. if you want to be in selfie land and take a thousand pics on a dangerous platform with others who skate around u if you want to complain about not being able to take selfies go kill yourself and next time try asking the people that work there they have taken many pics for me of me and my son on the ice as well as other people skating. Besides just live your life and practice skating this isn’t a photo shoot for your Facebook page.
Anyway, the ice is well taken care of and I play hockey here twice a week. My son has started playing here and we have our little family do wed night free skate just to work on skating and talk to others who come to do the same. It’s become a little community that we really love and enjoy sharing. I have met and skated personally with every single person on the staff including management. I cannot support this ice rink and speak highly about them enough.
I say come out put some skates on and try it out for yourself. Or like some other Unilocalers just use it as a platform to complain about how ridiculous your (supposed to be fun) experience is. Most problems are the actual people anyway.

My family is on the ice a couple times a week, and after trying out numerous rinks within 30 miles of our house, Pickwick soon became our go to place. It’s great for both hockey and recreational skating — both of which we take part in. The staff is fantastic (which really helps the skating experience) and Brian in the skate shop is the best sharpener around!

The place is fine, the ice skating staff are very next nice. However the lady in the front office, she really needs to retire, she’s rude, not informative at all, seems like she’s got better stuff to do than give you information, basically she doesn’t have customer service skills.

DO NOT book birthday parties here. I’m not a complainer. I like small businesses and I want to give them business as much as I can.
I paid over $ 400 for a party room, 10 rental skates, 3 pizza, salad, chips and lemonade. The package includes 1 hour party plus 3 hours of iceskating. You have to make the kids eat up chips, pizza, salad and cake in one hour. I guess that’s okay, better than half hour, right?
But then the staff immediately starts to clean up everything in the room as if to say get the hell out. When kids come back for a break from iceskating and they’re thirsty or hungry for a bite, we have NOTHING to offer. I thought I paid for the lemonade which kids couldn’t finish in one hour??? After all, what kid would ice skate without a break for three hours?
We’re allowed to stay in the room for 4 hours in total with a table with the birthday presents and stuff on it but the chairs are all stack up, and staff keep coming in to equip the room for a dance lesson which does not even take place on the same day.
How come you can’t wait to clean up the room until we leave? Why do you offer 4 hours of the space if you make the customers feel so unwelcome?!
Just to be fair, we could bring home leftover pizza (and cake which I bought at some other place). Book a party if you like your kid to be mistreated on his/​her birthday.

the warm room should be for customers not bags and tables empty but reserves for parties

Go to any other ice rink and avoid this place.
The staff on the ice were very rude. Phones aren’t allowed on the rink and they should have signs posted.
It was my friends first time iceskating so of course we would want to capture the moment. When we took a picture, one of the staff members rudely scolded us and yelled. He then said he would kick us out if we didn’t put the phone away. He also said if only one of us had a phone he would kick out our ENTIRE group. I think that is very extreme and rude. There were kids in our group and yelled at them the same way.
It was also very crowded and they did not clean up the ice so by the first hour you were practically skating on snow. They seemed to be having practice on the rink while people were skating. In other rinks, they have separate rinks for public skating and practices.
Overall, rude staff, crowded rink, and poor care.

Pickwick is my home rink. My mom signed me up for lessons years ago, and this is where I grew up! I remember when I first came here, I thought I was in a time warp– at any moment Peggy Fleming or Dorothy Hamill would take the ice (even though their Olympic careers were long over). There is an old, comfortable feeling at Pickwick, and it’s not just the fact that I’ve been skating here for years, my non-​skater friends have enjoyed their time here too!
The ice is clean, and the surface is even. If you come late to a public session then disregard that last sentence, because the ice will be chopped up by then. But don’t judge the place based on that!
There is a skate shop at the entrance, and that is the only place I have ever bought skates. I trust them with my feet, and my blades.
There is also a snack shop. That’s usually where parents go to stay warm.
Everyone should try ice skating. It’s hard at first, but if it were easy then there would be no challenge and no one would do it. Okay, so the last thing I want to say is that there are ice skating lessons going on all-​year round, and if you want to skate then I think you should because the coaches are the best, and very supportive. I took all those lessons for years and years and I highly recommend them.

I went there today for the second time. Just love this place! Such great and helpful staff! Not expensive, not crowded! Highly recommend!

I went to this place, for the first time, for a friend’s birthday party when we were in middle school. I’ve loved it since then! I’ve kept coming back and coming back. Even though I don’t technically know how to properly ice skate, it’s just one of those activities where no matter how hard you fall, it’s just too much fun to give up! Everyone should really try it at least once in their life! Man, what an experience!

Ok public rink. Nearest one besides this is Pasadena I think. Couple negatives. First, the laces on my rented skate were broken and too short to properly tie. Not a big deal.
But secondly, and personally more disappointing is that they let anyone rifle through lost and found. I lost a very nice windbreaker ($ 80+) and came back the next day (less than 24 hours later) to look for it. The staff said «yeah we found it, it’s in lost and found!». But it wasn’t., and when I told them they insisted they did find it and had placed it there just earlier. So basically, if you lose anything of value here don’t expect to get it back. There was even a phone in the lost and found that I could have grabbed!
I have emailed the contact email address for the skate rink, and the email bounced. I have also attempted to contact them via the website «contact us» form and that failed also (email server errors).
This place is maybe not managed that well… YMMV.

I love pickwick! I’ve been skating here for a few years now and its a lot of fun! The employees are always nice. They always Zamboni the ice before every public session so its nice and smooth, although it does get run down towards the end of the time. For about a year I used their rental skates which I loved! However I finally ended up buying my own pair from their skate shop and they’re great! They weren’t too bad to break in and they were definitely worth the money! Pickwick has a great snack shop too! The cheese fries are bomb! Absolutely love this place.

Out church had broom ball during New Years Eve. We were there for about 2 hours. It was lots of fun and we had kids and adults playing. It was super cold and I did not dress properly, but at least I warmed up after running back and fourth.

I love to skate and Pickwick is a great place to do it. The Public Sessions can get a little crowded, but overall they usually are not too bad. They always post and have accurate schedules online and the staff are great. As far as ice rink bathrooms go, they aren’t the nicest, but they aren’t bad either. A great facility for some skating fun!

I’ve loved this place ever since I was a kid!
I started coming here when I joined Pickwick’s hockey program. I never really learned how to ice skate, because I somehow already knew how to balance and keep myself up my first time on ice.
It’s always funny seeing people go around and holding onto the edges! But hey, if you see a girl that’s having a hard time, just teach her how to skate, and boom: you’ve made a new friend!

Broomball.
Any place that let’s you take over during extended business hours and provides legit broom stubs to play this Canadian born sport is definitely on my star list!
The facilities were clean and the staff was really nice.