McDonald’s

This is THE WORST service I have EVER had. The drive through sign states they open at 5:00 am. It even states that in their website. I was there at 5:30 am and nobody was there. The person in front of me was even told to leave. So, I called them and they lied to me on the phone about the time they open when it’s clearly stated otherwise. Not happy. Worst customer service EVER, or should I say it was non existent.

Honestly, almost every McDonalds is the same for me. Every place will have some mistake sooner or later and service would never be «top notch». Even if there are some employees that are nice, they’re always gonna have new employees, so its just a matter of luck. The thing that I look for is the «feng shui» of the place (I know that sounds quite odd but I’m very sensitive to my surroundings and the «feel» of places), if it’s open 24 hours, and the location/​convenience. I like this particular location because it’s 24 hours and right by my house. I have another McDonald’s that is even closer (rolling road) but it isn’t 24 hour.
I just had a very, VERY strong strawberry shortcake craving. And I mean I’ve had this craving for a week now. And my brain just hatched an idea! I headed down to this McDonald’s at 12 midnight for my preggo-​like craving and ordered a strawberry crème pie, sugar cookie, and their soft serve. I came home and smashed up the sugar cookie with the pie and heated it up 45 seconds. Bam! Eat it with the side of ice cream. I can’t even begin to tell you how orgasmic this is. Another good combo would be an apple pie, sugar cookie, and caramel sundae. The sugar cookie mashed in really does make a difference, trust me. So yeah, you’re welcome my fellow Unilocalers.

We deserve a break today! Let’s not go to this location. The speakers on the drive thru are always broken or closed. English might be the secondary language at some shifts. If you go five times they will mess up your order at least once, they never have the food or drinks ready so the ask you to park in the busy intersection. Adiós McDonald’s I’m headed elsewhere!

Forgot to give us our cups for the drinks, then got my sundae wrong, next they forgot to give me a spoon, then forgot to give the sauce for the nuggets and finally forgot to give us our fries. The worse service which is unacceptable.

Today was the last straw. I will never return to this location again. They are always out of something, screw up the order and/​or the food quality sucks!
This location needs to either hire new people who actually gives a hoot or re-​training.

Absolutely terrible experience today. I was there with my 3 children for lunch. My 15 month old was fussing because I wouldn’t let him hold the milk jug. An employee (older woman) walked over to my table and said, «what is going on»? I said my son was mad because I wouldn’t give him the milk. She said I should just «let him hold the milk halfway» (that I had already tried). The last thing I needed was to be kicked while I was down, so I told the woman I did not need her parenting advice and to please leave.
She went back and gossiped with the other workers. I requested a manager to come over. The manager apologized for the employee, but I chose to leave mid-​meal (I was embarrassed and humiliated).
The employee was out of line and if she wanted to assist me, she needed a better tactic. Making someone feel like a mediocre parent does not win you rave reviews. I still cannot believe that this went down in a kid friendly McDonalds.
I plan to avoid this location moving forward.

Another worst mcdonalds ever. The drive thru workers were fighting. Takes them forever to get a simple dbl cheese burger and a sweet tea. They need to close this place down.
I highly recommend the mcdonalds off of Burke centre parkway. They know what customer service is about.

Fries suck. They are limp not crisp even fresh out of the fryer. their oil is not hot enough and they use it too long.

Never again. Rude staff and inefficient. With a McDonald’s on every corner there’s no reason to waste time and money at this one.

do you want an upset stomach and make bff’s with the bathroom than dont go here.
of course im being a dick. mcdonalds is no good for you. but when theres nothinng else sure ill go here. the lines are long at times. and the lot gets busy cause of the gas station next to it so its hard to get in sometimes.

Just moved back to the area after 5 years and this is still the worst McDonalds in the area. Decided to go a few times and things haven’t changed. The last time, the kid in the drive through was actually talking on his cellphone while working the line. Fries were cold and the Qtr Pounder must ave been sitting in the warming tray awhile… pretty dried out. Too bad, as it’s a very convenient location.

This McDonalds is by far the best in the greater DC area. They are so quick and efficient that my order is ready before I can even walk to fill my drink. One time I didn’t have enough money and the cashier covered me!

This restaurant is located next to a busy gas station, and sure gets a fair amount of customers. I usually get prompt service whether it is walk-​in or drive-​thru. Staff is polite and well trained for the amount of customers that come in daily. Inside, the restaurant is clean, and great for families during the day time. If you are planning to go here late at night, it becomes more of a teen hangout spot.

Breakfast at McDonald’s is typically like 495. Chaotic with tons of traffic and long lines. Not so here in Burke, VA! Even without the HOV lane I walked in, placed my order, and received my food within two minutes. Food, Folks, and Fun at McDonalds… in BURKE only.

Fast, friendly and so far have never screwed up (drive-​thru included.) I even made the mistake once of saying «…and one plain hamburger» after ordering a cheeseburger when I meant a regular hamburger. Oh, I got a plain hamburger alright — top bun, patty, bottom bun. No ketchup, no mustard, no pickles :(They actually listened to me.
Lots of space, reliable wi-​fi, but no play place.
I only wish they weren’t so on-​top of things — like knowing when coupons expires so that we could have gotten by with a free hot coco (because by the taste of it, it should have been free) and super cheap 20 piece nuggets.
Am I really that bored on my break that I had to write a review for my nearest McD’s? Yes. Yes, I am.