Broadway Burlingame Apartments

Based on our personal experience, do not live here if you value a decent quality of life. Everyone we know — as in about half a dozen neighbors that moved out — or were apparently pushed out like Matt F., have nothing but negative things to say about the place and the management company. His negative experience speaks volumes and is supported by many. Please see his pictures/​comments posted. We will be posting pictures in the near future. Also, the security deposits are INSANE for the quality of the property and the level of service provided. Try $ 3k+ up to even $ 7k+ in security deposit (w/​two small pets) to live in an old, poorly run building. You *should* take a «tour» of this place and see for yourself. Also, a few clarifications about the website too so you are not misinformed:
CONS:
*The new apartments seem nice, but again, it’s all cosmetic (the old, weak plumbing is the same for all units).
*The Broadway Caltrain mentioned on the website ONLY runs on the weekends — Sat+Sun. You can’t use this train station M-​F for work and you will have to shuttle all the way to Millbrae BART/​Caltrain (from Broadway Caltrain) or drive down to Burlingame Caltrain.
*There is no proper onsite manager. An onsite manager is allowed to collect rent, show apartments, etc and has the real estate experience to dress and conduct him/​herself in a professional manner. What is on the property is a disheveled, rag tag maintenance guy who seldom fixes things properly the first time and constantly gripes about the owner to any tenant who is forced to listen.
*The actual owner/​property manager is an absentee landlord who lives no where near Burlingame who during our lease also threatened to charge tenants for water, (even though water is included in the rent) and also threatened to penalize every single dog owner by charging pet rent due to his perception that some dogs were allowed to freely urinate on the property. The maintenance man’s own dog is frequently left off leash — tenants had communicated with each other that they had almost run it over when driving onto the property/​into the back parking area.
*If you elect to park in the back area of the complex, be prepared to pay an extra $ 50 per month. Also, there were countless occasions — for all neighbors who parked behind the complex — where the driveway was blocked by major power tools/​saw horse, garbage bins, and apartment junk left by the maintenance man to get into the already tight parking area. Said parking area is also quite poorly lit and with an uneven, lumpy driveway.
*“Off street parking” is the sad parking area where clueless guests consistently block the one, main entry driveway of only two entry points. Also, the massive garbage bins and recycle cans the maintenance guy always leaves out way too long would further add to the congestion making the claustrophobic parking area even worse.
*Big garbage bins would block both the main entry point and the exit point — one would have to pray that the car wouldn’t get scratched up when driving by. Anyone parking in the back would be forced to roll the large garbage container out of the main driveway path because cars couldn’t get back into the parking area or park properly out in the front.
*Onsite laundry consists of an old, smelly laundry area with two old, non-​functioning sinks with dryer lint and trash inside them, one consistently full garbage bin, two old dryers and two old washing machines whose pipes have been known to burst and leak water all over the ground and an old, ugly plough. Also, there is no door securing said laundry area, so anyone could simply walk in off the street and steal clothes, laundry detergent, etc.
*The non-​remodeled apartment we lived in had worn out, thin carpet, leaking pipes, generally very cold (like a cement box) and walls/​insulation so thin that noise/​conversation from neighbors could be heard loud and clear.
*Kitchen cupboards, carpet and general state of the apartment was marginally clean when we moved in. *No dishwasher/​garbage/​waste compactor. *The bathtub gets backed up and fills up with water (without a stopper)+no auto ventilation
*Main compost bin is seldom picked up, so it just sits out and stinks — one can’t compost because main can is consistently full.
*High turn over — upon moving in, we noticed and were informed by maintenance that 2 – 3 couples/​individuals move out per month (there are less than 30 units in four blocks of buildings). A tenant who had been there a few years confirmed our experience of witnessing many tenants and maintenance staff moving out on a fairly consistent basis (4 maintenance employees in 2 years). *You get told certain actions will take place but there is no follow through.
PROS:
*Location — down the street from old Broadway
*Accepts pets
From our personal experience, we felt tremendously disrespected here and had no trust for the management/​staff. Our best day of tenancy was our last day there.

Just say no! If you are considering this building read on. This was my worse Landlord experience ever. The owner was charming and persuasive and the market meager choices, so we rented the unit. The rent $ 2,500 a month, deposit $ 2,500 and pet deposit $ 2,500 total of $ 7,500.00 to move in! We were introduced to Charlie as the «full-​time property manager» and if we needed anything to contact him. Mid Dec we moved in the heat, the hot water and the stove were not working. We complain 2 days pass and finally an electrician and Charlie a full day of working to get heat functioning. No assigned a parking spot for 6 weeks, we parked on the Street. When we did get a spot it was in back of lot that is full of super deep potholes. Alignment on my car was shot and 2 wheels were damaged bad enough to not hold air. While we were setting everything up we got an email from Dave saying that we need to move everything in the center of all rooms, as they were going to install insulation! They never showed up the day scheduled, but instead showed up whenever they wanted and it took 4 days total, we were left with bad patching and painting, dust, debris and paint spots all over our stuff. Charlie had complaints about Dave the owner, we began to learn of the dysfunction between the «manager» and the «owner», Both blamed things that were wrong on each other. We had a gas leak that took about 7 days to get anyone to do anything, when they finally «fixed» it, it began leaking again almost immediately. While the gas leaked we had to keep all windows open in January or leave. Non-​stop construction at all hours, tenants called the police, it was common for noisy work to continue past midnight, when Charlie was demolishing walls and running a saw. The noise and chaos. Most days we pulled into drive, there were, tools, debris, building materials, a refrigerator, the trash dumpster, etc blocking drive, usually at the hairpin turn which is scary with nothing in the way. Dave ignored the complaints about the driveway and lot. The hall & grounds lighting was often dark. Dave emails he is wanting to schedule more work on our unit, now they want to cut a hole in kitchen wall and install a door for access to gas appliances. We set a day and time, they never show. 3 days later at 7am they are at front door wanting in to cut the big hole in kitchen wall, the very day I asked them to avoid. We were never properly notified in writing regarding any entrance to our unit. One day Dave is near my door as I arrive, he yells at me accusing me of letting our dogs pee on the courtyard, comes to my door and he follows me inside, I ask him to leave. Dave harasses us monthly over water usage, our use was 52 – 53 gallons a day. Exterior painting was being done for months, when they finally reach our building I wake up one day to several people working right outside my door (staging area). No notice, painters power wash our building getting water in open windows. Our lease was to end November 15^th and we planned to go month to month, Dave had not notified us to offer a new lease. In late October I began intense daily medical treatments for 9 weeks. Saturday Oct 31,2015, Charlie «manager» talks to me while I am walking dogs and tells me that Dave thinks we are moving November 15^th, as we never contacted him for a new lease. They are marketing our unit already. He tells me this is self evicting and the lease is written to allow both parties to end with no notice needed. We challenge Dave on the legality of this. Dave writes back that we are incorrect, this is OK by State Law. I respond to put in writing what he wants us to do, including terms of possible lease renewal. He demands we meet in person instead. Dave shows up at 8:45PM on a Monday and does not have the proposed new lease. We were harassed and bullied into considering a new lease for 10% more. We are told we can not do month to month. We were assuming the proposed lease terms were the same, other than rent amount. 3 days later we get a lease via email that has a number of changes. We ask Dave to modify these. He refuses. We decline the lease and say we will move November 15^th, as he had stated. We Clean and leave place in great shape. We wait 21 days for Security Deposit Reconciliation and Refund, 21^st day, no check and we ask Dave, he says check is in the mail. Legally it supposed to be in the tenants hand on the 21^st day. 28 days later Dave finally brings a check to my partner’s office. $ 2670.00 is returned out of $ 6,250.00.We plan to file suit in small claim court.
Air Quality is terrible here, El Camino Real is full of traffic spewing fumes in air. The Building is about 25 feet from cars on El Camino Real, lined with a substandard broken sidewalk, very dangerous cracks and tripping hazards, the parking lot is in similar condition. Caltrans blames City, Dave blames Caltrans… the sidewalk very treacherous. I have tripped and fallen several times in parking lot and sidewalk while walking dogs.