Manilabox

So far the last 3 boxes with bulilit boxes I sent in August, 6, arrived to the Philippines around September 11, still around 35 days. I am happy with them. I will be using them again soon. I hope they continue their great service. By the way, the moved their office in Hayward, the toll free number still worked last time I called them.

I found this accidentally as I was looking for a place to eat. Needless to say, I bought a box, filled it with stuff and sent it. The entire waiting game took only about 40 days and my friend in the Philippines told me that the people who delivered the box were very courteous, pleasant and even apologetic. I paid $ 48 for a 20×20×20 box, which was a bargain indeed!
I will definitely use their service again.
I didn’t find a website for this, but the one with a website in the same area that charged me $ 65 hasn’t delivered my box yet; and it’s been 49 days! Christmas is two days away!

They pickup on time but deliver late. Not good enough for me’.

I found out about Manila Box when I saw a blurb about them on an evening news show, that featured the fact that they’re waiving all their fees to people who are sending packages to Philippine victims of Typhoon Ondoy.
Very admirable, I thought, especially since all the other major cargo forwarders in the Bay Area aren’t even doing anything of this magnitude to help their fellow Filipinos — the very same people who are instrumental in making their businesses successful.
I used Manila Box’ service last week when I sent a package to a non-​profit animal welfare agency to the Philippines. Inside the box are much needed supplies for the animal victims: collars, leashes, muzzles. I was told that I unfortunately just missed their cut-​off period for air shipment by 1 day, so the package will be sent in a week instead. Oh well, too bad, I thought!
Imagine my surprise when I received an email from the director of the non-​profit saying they already received the package, and was able to use the supplies the same day because there were several hundred pets that they recently rescued who can really use the supplies.
Yay! Thank you very much, Manila Box, you have no idea how much good you just did for those who can never personally thank your company’s principals, the ones who made this happen.
Thank you very much. If I ever need to send a package to this Philippines, I will only use your service and no one else’s (^_​^)

I sent 5 boxes to Philippines all at once w/​this company. I was told it should arrive in 28 days. We are expecting the box to arrive after 29 days but my family in Philippines did not receive anything so I decided to call the US Burlingame, CA office. I was frustrated because my cargo boxes are being delayed for 1 week. This is not the first time it happened, I’ve sent about 30 boxes with Manila Box cargo co. all together. A filipino lady named MAY answered. She yelled at me, w/​attitude. She was very FEISTY and ARGUMENTATIVE. No Customer Service skills at all. She is ignorant and rude. No CLASS! No Respect. Talks back. Doesn’t know how to apologize, has pride. She dosen’t know how to calm down the customer of course I am frustrated it’s because they told me a certain date and did not come through. Everytime, we send boxes, MULTIPLE boxes with them. It’s LATE NEVER ON TIME. WRONG DELIVERY DATE. VERY SLOW. MORE THAN 1 MONTH. CHOOSE ANOTHER COMPANY. DON“T WASTE YOUR TIME! MAY is SOOOO RUDE.

Need to send a balikbayag box back to the Philippines? We just sent one, a 20″ by 20″ box with no weight restrictions, back to the Philippines for… what was it… $ 75. They provided the box, picked it up from our house, and bound the box for shipping all for that one price. Not bad. Now, we just have to wait and see how long it takes for the box to get there… Maybe they’ll get 5 stars, maybe they’ll lose 1 or 2…
Almost forgot, the appointment for pick-​up was between 10am and 12pm (noon), they were here at 10:30am. That’s better than the cable guys usually are!