Avalon Burlington

Although my fiancé and I were unable to move into the complex due to our existing lease, we wanted to note how absolutely wonderful Nikki in the front office was. Nikki did whatever she could to try to accommodate us and make something work and was a pleasure to work with. With Nikki’s assistance, it is clear that living at Avalon you would be treated wonderfully.

this place is fancy for overpriced
rent is higher than normal
dude it’s a very nice and beautiful
hi and appliances
nice pool
nice gym
nice and spacious clubhouse
some of the stuff looks old
for the money I should get more amenities

Apartments are nice, and maintenance/​office staff are friendly and helpful however very little notice is given prior to needing to perform work on your apartment or common areas. They shut down the fitness center for a week with no prior notice. Also, they frequently need access to your apartment, but are unable to accommodate your schedule. Therefore they are frequently in your apartment when you are not home, this is not something I like especially with a dog.
Also, after a year be prepared for them to jack up the rental rate. Ours went up over 200 dollars a month.

I have lived at this complex for almost two years now. At first it was nice, but lately they are doing a lot of work both inside apartments and outside the buildings. This is good they are trying to update but they only give 2 days notice which is not enough. They recently replaced and re striped the parking lot. I have assigned parking spot and now it is only 8 feet wide. So I have to be extremely careful not to open my door into the next car while trying to get in and out of my car. I brought this up to the management and they told me that since it is private property they can do what ever they like. They don’t care if my vehicle to others get damaged. There are always people parking in the fire lane and they don’t do anything about it. It seems that all they care about is getting their extremely high rent and they don’t care about anything else. Also some of the office staf is extremely rude.

My wife and I moved here in the middle of the summer and frankly it has been one headache after the next. There have been many intrusions that have soured our view of Avalon Communities in general. Some of the most egregious include:
1. Shortly after moving in we found a note at our door stating that smoke detectors are not connected to the fire department so it is the resident’s responsibility to call them when there is a fire. (That’s fine until you realize many units are unoccupied and other residents are often not home. We’re on the top floor so we won’t know there’s a fire below us in an empty apartment until the floor gives out.)
2. On-​going, extensive repaving project. This project has been going on for 3 weeks and is a major inconvenience every day. We pay for a reserved parking spot and have not had access to it since this began. Furthermore, once spaces were finally re-​painted they were significantly smaller than the previous ones. Doors are banging into neighboring cars because it is impossible to get out of the car otherwise. (This is not me whining or exaggerating. Swing by and try it out yourself.) Rubble, rocks, and machinery have been scattered throughout the community causing further damage to cars and blocking valuable parking spaces. The timeline and extent were never communicated to the community, rather we were told 2 days in advance that cars would need to be towed and they are not responsible. Too bad for the guy that’s been on vacation and didn’t get the note at his door.
3. Multiple intrusions into our apartment when we are not home. Again, given a 2 day notice that work will be performed on something that requires access to the apartment, even though it has nothing to do with our apartment. Apparently this work can only be done during the day. My wife and I both work during the day and don’t particularly want strangers in our apartment. We are not given any flexibility on this, as a resident you are beholden to their schedule.
4. The promise of more work to come. Understandably they will not specify the work until it is finalized, so we are waiting for another 2 day notice.
All these frustrations have been thoroughly communicated to Avalon. They are quick to apologize but insist their hands are tied.
When we moved in we realized we were paying a premium for their amenities and Avalon name. We also expected privacy and to avoid a pain in the ass landlord that stops by whenever they feel like it. We were wrong. We could’ve probably paid far less and avoided all these problems someplace else.
I would not recommend this place to anyone.

I moved into Avalon Burlington a few months ago and I couldn’t be happier! They are quick to respond to service requests and the leasing office staff is super friendly!

Moved here about a couple months ago with my sister. Its a really nice apartment complex. The apartment we have have been recently renovated, so everything is new and updated. Very spacious two bedroom that includes a master bedroom with bath. Staff is very friendly, Ali is super nice.