Dodge of Burnsville

said they would not call when they collected my phone number. called the next morning. Showed me a truck with non-​fuctioning turn signal and 166K. Car fax showed 180+K 3 years ago.

As we left for the test drive the car ran out of gas a mile from the dealership. on the freeway… It took 20 – 30 minutes for the tech to show up with some gas.
Ahh.yah

My wife and I were both looking for new vehicles and had already gone to several other dealerships when we stopped at Dodge of Burnsville. Bob Burt our sales person was great, he knew the vehicles, he focused on the right buyer and most of all there was no pressure. He even found different rebates and credits that were not readily apparent for us. My wife found the vehicle she wanted, but they didn’t have it. Bob scoured the local area as wells as dealers within 500 miles and found her the perfect car. By the time we were ready to buy we had been to the dealer 3 different times, and nothing had changed they were not putting pressure on us to close the deal that day, so we scheduled an appointment to sign the papers, gave ourselves plenty of time, got there early to go over things with Bob and an hour and a half after our schedule time when we had not yet been able to get in with the finance person to sign the papers we left. Bob and one of the sales managers where very apologetic and told us they would make it right, that this was not normal and to hang in there.
Well we went back the next day, Bob and the sales manager were still no pressure, still apologized for the situation the night before, gave us a bunch of extra things and got us in and out very quickly. They did what they said, the made it right and to me that was the difference,
We love our new cars and appreciate the extra effort the team at Dodge of Burnsville gave to us.

Leased my first Truck with Brian Stone at Dodge of Burnsville, had a great experience, Brian is very friendly and easy going. I’m really enjoying my Ram 1500 ST Crew Cab 4×4. It rides very smooth and is quite agile surprisingly, I retired my VW Gti to summers only and my Ram and I are excited for the winter/​snow to arrive now.

Buyer Beware!!!
Brought a 99 Ram 1500 in to trade on a 98 Ram 3500. Trade had 101 220 miles on it, booked on kbb in fair (lowest possible price) at $ 3150, was in much better shape than fair, was offered $ 1000!!! Talk about a slap in the face. Thought I’d bargain on the 3500 which was $ 1070 over book according to NADA, KBB, and the Bank, nope. Wouldn’t budge a dime on the 3500. On top of that, the 3500 which was «mint» and «very rare, highly sought after» had a wicked wobble in the rear end starting at 55 MPH. Long story short, wasted a day, drove 300 miles round trip, used up vacation time for nothing but a slap in the face. I would NOT recommend this dealer to anyone.

Not impressed. Went to purchase a truck. Wanted to test drive 3 different ones to see the difference in how they drive and the ride. Paying cash. Knew which one i wanted so I wanted to drive that one first. The sales guy got pissed as he wanted me to drive another one. Stomped off saying he would get me another sales guy. Disappointed on this guy. I left. I will wait to pay cash for another truck.

Sales staff was easy to work with and I can get my car in and out for an oil change in under 15 minutes. What’s not to like?
I have never been hassled here to have unnecessary service performed. The young woman at the service counter is very thorough and friendly. Coffee in the waiting room tastes good. And some days the cashier has free roses to take with you when you leave.
Sales dept was great to work with although my sales woman is no longer there. The rest of the team did a great job getting the deal done.