This DD has gone to He** in a hand basket! Will never go back to this establishment! First off it is dirty… trash flowing out of every trash can all over the floor. The young man behind the counter has a huge attitude. Asked for sweet tea, got regular tea. Returned it, and watched him pour out ¼ of a cup of the large drink and replace it with sweet tea. Took a sip gave it back and asked if I could please have a full sweet tea to which he replied«Just add sugar». I stood there and stared at him until a young lady took it, dumped it out and filled it with sweet tea. WASTHATSOHARD! Never, never again!
Jessica Rabbit ..
Évaluation du lieu : 2 Silver Spring, MD
Way too crowded during rush hours with no instructions on where people should stand. So half the time you are trying to figure out if someone jumped in front of you, or vice versa. Horrible customer service. I was avoiding writing a review, but after today – yes! First of all, the fat one at the register, I don’t know his name, but he’s always there and seriously has the worse attitude I could have ever imagined coming out of someone who HAS to work with people. He never greets you, never smiles, looks miserable and after today, won’t be back. Their stale donuts are getting me fat anyway. And now apparently I have to deal with TUDE too, um no. NEXT.
Alexia C.
Évaluation du lieu : 1 Columbia, MD
This location signed an agreement to let the Girl Scouts sell cookies in front of their location at specified dates and times. When we showed up at the pre-arranged time, the manager changed her mind and refused to let us sell. They gave no reason other than they didn’t want to let us sell. Very unprofessional to not honor a prior agreement with the Girl Scout Council.
Kevin C.
Évaluation du lieu : 1 Silver Spring, MD
Horrible experience. Every Saturday I go and get dozen donuts and dozen bagels. Never ate there Emigh bagels. They always make mistakes. Take too long. Vi love DD coffee but will go to any DD except this one. Poor service and owner managers don’t care. Very bad.
Alicia J.
Évaluation du lieu : 4 Silver Spring, MD
Good service, quick and thorough… they usually get my order correct and when there is a mistake it is fixed quickly. That is really all you need from a DD.
Soy L.
Évaluation du lieu : 3 Putnam County, NY
Nice people, nice ice cream, no crowds during the weekdays, and $ 3.50 for a one tiny scoop in a cup. Welcome to Bethesda.
Taylor F.
Évaluation du lieu : 3 Rockville, MD
This is a decent dunkin donuts with a baskin Robbins attached. I have no problem with the cleanliness of the store and the cashier was very friendly. It’s the food prep that I had a problem with this morning. I ordered a sausage, egg, and cheese croissant and the guy gave me bacon instead. I addressed the issue to the food prep staff and one woman gave me a look like«we messed up– that can’t be!» Or she doesn’t speak much English. The guy who made my sandwich tried to slap on a sausage party, even on top of the unwanted bacon. Now talk about breaking health regulations. This guy thought he could get away with that?! It took him less than two minutes to make the 1st sandwich so stop fucking around and make another sandwich right! Don’t know if I’ll return to this location.
Larry J.
Évaluation du lieu : 2 Burtonsville, MD
I want to like this place more than I do. The issues I have with it are: It’s tucked away in a corner of the Burtonsville Town Center The employees seem to have a bit of an attitude It gets busy The line for the Donuts and the Ice Cream sections isn’t clearly marked They didn’t correctly honor my coupon. I could almost tolerate these issues if I didn’t have so many other options right before me: McDonald’s, Starbucks, Burger King, 7 – 11, Roy Rogers… Even Seibel’s and Giant offer some sort of morning food option. So this place gets a lackluster rating. Oh, no clear indication that WiFi is available. On the plus side: It looks clean The large TV is nice.
Mary D.
Évaluation du lieu : 5 Silver Spring, MD
Absolutely the best! I have been coming to this Dunkin Donuts since it was in the old Burtonsville Shopping Center, and was happy when they reopened in the new one. I stop in just about every morning. The employees have my order down pat, and I often observe the same for others that are clearly there often as well. They are polite, efficient, and the coffee is always fresh. I occasionally have to go to another Dunkin location, and this is by far the best.
Suzanne W.
Évaluation du lieu : 2 Burtonsville, MD
Just got a bagel from this Dunkin Donuts. Barely any cream cheese. Could they be any stingier???
Alan W.
Évaluation du lieu : 4 Rockville, MD
This place is clean and efficient at taking orders. Follow-through is spotty with few orders ever being correct on the first attempt. After a little oversight by me things went smoothly but whaddyag
Chris K.
Évaluation du lieu : 4 Burtonsville, MD
This Dunkin Donuts reopened in the new Burtonsville Town Square on the other side of the new shopping area from its previous location. The employees are always friendly as do their best to ensure that customers leave satisfied. The coffee is always fresh. I am a fan of Dunkin Donuts but the Burtonsville location has become my favorite Dunkin Donuts.