I came here with two friends. We had just experienced the Chili’s down the road the night before so maybe we were still floating on air, but this Applebee’s was a let down. I ordered a basket of chicken tenders and it came on a metal tray. I was like ‘oh what the hell’. I tried to bend the tray into a basket and the tray broke and my food went flying everywhere. Everyone was laughing at me. I was embarrassed and I bent down to pick up my chicken fingers and my pants ripped — well more like exploded — and I had to go home. I was on my way to propose to my girlfriend. Now the proposal is on hold. My girlfriend used to call me ‘chicken finger’ but now when she does I am ashamed. Keith had a soup.
Sharon D.
Évaluation du lieu : 5 Franklin, NJ
Great food !! Was very happy with dinner. Service and atmosphere were great. Perfect for my family who had a long hard day. Nice way to unwind and relax. Definitely coming back and our server /waiter were very very nice and accommodating.
Sara C.
Évaluation du lieu : 3 Wayne, NJ
This place is constantly trying to improve and I find it to be one of the better Applebee’s locations. Servers are friendly and food doesn’t take a long time to come out. Menu is always changing for some reason, so I try not to get too attached to something. They’ve also just recently installed those little machines that allow you to play games, order drink refills, and pay your bill at the table– nice touch!
Vince M.
Évaluation du lieu : 5 Pequannock, NJ
I have to upgrade my review to a full five stars. And that’s because Applebee’s has earned it! They have enlarged there already adequate selection of clean healthy but absolutely delicious foods, and many of their appetizers are now geared to those of us not looking for cheesy, bacony, deep fried items. I would definitely recommend the sirloin topped with grilled onions and a very nice sauce made from stout. This is accompanied by fresh potatoes, and sun-dried tomatoes. Their house salad was outstanding. Not overly huge, but a great variety. This place is definitely one of our new go-to spots. Service was definitely top-notch!
Max S.
Évaluation du lieu : 4 Butler, NJ
Delicious food, awesome atmosphere. I’ve been here countless times, and the staff service is welcoming. Endless appetizers, a great place to come with friends and family. My only problem is that it’s a little cramped with the tables.
Lumberjack B.
Évaluation du lieu : 1 Ridgewood, NJ
Had a terrible time here the other night. The service was very slow, took about 15 minutes to even get our order in. The food came out fast but completely forgot my spinach and artichoke dip. Mentioned it to the waiter and he said he’ll check on it. He never came back. I even got charged for the spinach dip that I never got which was a big red flag. Overall, they need to hire waiters who want to work and not just local high schoolers. Applebee’s is slowly declining off my list of restaurants.
Lou S.
Évaluation du lieu : 2 Parsippany-Troy Hills, NJ
Don’t order by the pictures! Food doesn’t resemble the quality or the presentation portrayed in the menu. Service good and friendly. Portion size mediocre, not a great overall value.
Lawrence L.
Évaluation du lieu : 2 Pompton Lakes, NJ
The place was crowded but the wait was short. Unfortunately, that was the best part of our experience. We ordered the dumpling appetizer. The dumplings were overdone. To make matters worse, we had no plates or place settings till this course was almost finished. The main courses were good as were the drinks. Our grandaughter’s meal was incomplete and the dish hot enough that she should have been warned. Our waiter was reasonably attentive and exhibited a friendly attitude. Overall, the experience was not great. There are plenty of other places that we would prefer to visit based on this meal.
David M.
Évaluation du lieu : 4 Ringwood, NJ
Food is what you expect, however the servers are always very nice. A regular stop for good affordable food.
Sean M.
Évaluation du lieu : 1 Wayne, NJ
Been to many. This one is sub-par and I’ve tried it a few times to make sure it wasn’t me. Greasy burgers(even the bun is loaded with grease-on the outside?) Chicken fingers are dried like jerky, sriracha shrimp swimming in sauce, Nachos are oversauced and soggy, rubbery chicken for chicken entrees. Staff is friendly and doing their best but the quality of food is not good. Never returning to this location.
J M.
Évaluation du lieu : 4 Garrisonville, VA
Our experiences at any Applebee’s has usually been mediocre. This one was different. We had to wait about 20 minutes on a Friday night. Which was expected. When we were seated our server made the entire meal an enjoyable one. He was quick with refills, always laughed and smiled and a seems as though he enjoyed his job. If it were not for the server it would have been a typical dinner at Applebee’s. Thank you Michael(Andrew) for giving us a good experience.
Joe T.
Évaluation du lieu : 5 West Milford, NJ
The staff is very friendly from when you walk in to you walk out, food was very good, I sat at bar got my food quick, Zak and Chris were working the bar. They were friendly and polite. Other restaurants should send there staff here to learn how to treat customers.
John D.
Évaluation du lieu : 2 Riverdale, NJ
I stopped by for an early dinner and the lot was empty. Not a good sign. I have not been here in a few months but I saw that they came out with some new burgers. The staff has always been pleasant & plentiful, not today ! I sat at the bar & waited. Sarah & Dave have always been welcoming but missing today. Three guys were talking at the end of the bar, I was guessing one of them was the bartender. I never found out ! I read some recent reviews mentioning some lack of management, I did not see any of those either! It’s a shame, I liked their burgers…
Tom L.
Évaluation du lieu : 1 Paramus, NJ
11÷4÷14 a group of friends and I went out for«half apps» which we usually do every 2 week or so. We were seated on the left side upon entering where we normal do and we were taken care of by Chris Principe. He has been our server before and he is usually pretty good. Food was ok and we were not charged for sodas because we usually tip very generously. After our meal and paying we left. During the ride home our friend realized he had forgot his wallet. Being only 5 minutes away it was no big deal and we simply turned around and headed back to the restaurant. Upon arrival the manager handed my friend the wallet and we began to walk outside. On closer inspection my friend realized that $ 140 had been taken from his wallet. He walked back inside and asked what happened to his money. He told the manager that money was taken from his wallet but the manager swore up and down that he was the one who found it and the only one who had touched it. We demanded to see the video tapes but the manger heavily resisted. We then proceeded to threat to call the police. Which one of the ladies in our group did. The manager eventually showed us the tape and it shows the waiter Chris picking up my friends wallet and taking it into the back room where you cannot be seen on camera. After he disappeared into the back room he came out and gave the wallet to the manager. The video showed only Chris and the manger had the wallet and when the manger had it he was on camera the whole time. We are all well paid adults that have no reason to lie or try to steal from Applebee’s or a waiter that we have. We were regulars at this location who tipped the servers well and spent a lot of money on food and drinks. We simply want what was stolen from us back. The police were called and a report has been filed. We will see where this investigation leads. Disappointed in the management at this location. As a fellow business owner myself I understand the difficulties but this was uncalled for. The manger did nothing besides try to lie his way out of the situation. We will not be returning and I highly suggest that you do not return either! Shame on you Applebee’s.
Masklyn A.
Évaluation du lieu : 4 Wyckoff, NJ
This is not your typical chain restaurant. I’ve been to many Applebees before, but this one is a bit different. The staff is friendlier and more attentive. The management is friendly and helpful. The food is of even quality and quickly delivered and very tasty.
Bridget N.
Évaluation du lieu : 5 Butler, NJ
Really suprised at the reviews. The service has always been great when ever I have gone. The salads are always tasty and good portion. The happy hours always fun.
Alexandra B.
Évaluation du lieu : 1 Pequannock, NJ
WORST. PLACE. EVER. horrible service, management sucks, food sucks, everything sucks. Do yourself a favor and don’t come here
Jonathan M.
Évaluation du lieu : 1 Kinnelon, NJ
Way way way to processed. To much sodium’ to much hydrogenated oils. Eating this food will not put you in a good position to live a nice long healthy life. Usually when I get home I feel alittle poisoned. :(. Great atmosphere though and nice people!
Melissa D.
Évaluation du lieu : 5 West Milford, NJ
I’ve been to many Applebee’s throughout the years but this one in particular is beyond a pleasant experience ! Wait staff is always polite and on the ball. Many times our drinks are filled without even knowing and if anything is slightly wrong they smile and gladly fix it. Not making you hesitate one bit. And the deals and able to change parts of our order are always making us want to come back ! Not to forget curbside is a breeze :) fast and friendly and they never miss a beat on getting it right ! So if your looking for your local family restaurant or just a place to grab a drink and watch the game this is your to go place !!
Scott V.
Évaluation du lieu : 4 Pompton Plains, NJ
First, let me tell you that I’m a bartender in a Steakhouse and am Retired Navy, so attention to detail is one of my pet peeves. I was there at about 3:30 or so on a Saturday afternoon. The place was pretty dead. There was about give or take, 9 or so tables, so we were sat very quickly. The first thing I noticed was all the servers. There had to be about 9 or 10. Also a bartender and two or three hosts’. Overkill in my opinion, but it is Saturday. Our server was Chris. He was very polite and came over to introduce himself in a timely manner. I asked him if he had Leinenkugels Summer Shandy on tap and was disappointed when he said no. He then went to his cheat sheet to tell me what they did have and I decided on Heineken. I’ve rarely seen this on tap other than in Irish bars, so I ordered the tall boy. Pet Peeve #1… Clean glasses. I HATE dirty glasses and will never serve a drink in one. I am very happy to report that this glass was very clean. You can tell by the foam left on the glass after you’ve drunk it. No foam residue, the glass is dirty. Both my tall boys, the glass was clean. My son ordered a Coke and me a water on the side. Both were delivered, quickly, but he forgot the straws. His pocket was full of them, so maybe it was just an oversight. The second glass of Coke, no straw. As one of the 10 or so servers passed me, I said, «Excuse me Miss…» I know I said it loud enough for her to hear me, but I guess she didn’t. Or had a text to reply to at the waitress stand. Next point, the waitress stand. This is not where servers need to be gathered. 3 – 4 at all times are there. I know that you only get paid $ 2.18 an hour and probably get meal money deducted like I do and you only work for tips. As I do. But we don’t need to see you guys talking and laughing it up. Go in the back, or in a back room if you have nothing to do. One thing I will say about the servers(females), very easy on the eyes. They must have a prerequisite. And they were all very beautiful. The one blonde girl I saw, she made it a point to work the room. Well done Hun… But like I said, it was dead. Save that for when it’s busy or for Hooters. So our food… We ordered the Appetizer Sampler. It was good, nothing to get excited about, except it was almost $ 15.00. For our main meal, we both got burgers. My son ordered the Cowboy burger, with fries and I ordered the Bourbon Black and Bleu burger, and asked for Onion Rings instead of fries. Pet Peeve #2. If something is going to be more if you order it, it is polite to let the customer know(me) that there is an upcharge for a substitute. Even if the menu states that. When I got my bill, the Onion Rings were an extra .99 charge. I was assuming they were going to be, but the average guest isn’t aware of this. It takes five seconds to tell them that there is an additional XXX charge for XXX. They are going to order it anyway, but it’s just nice to know about the charge instead of getting the bill and seeing it. It also shows the Server knows the menu. We got our food, quickly after we finished our app. It’s nice to get your food after you’re finished with the app, not during or even after(yes, I have been served an app after my main course was served). Burgers were good, cooked to order and were very beefy. They were yummy and I will certainly order another one when I go back. And I will go back and see how the service is during busy/peak times. So all in all, it was a great experience. Our bill was 54 and I tipped 10.00. Just a bit over 18%. I think that 4 stars are just a bit high for a rating and would actually give it a 3.5 stars. I definitely recommend this Applebee’s and I will go back like I said