Fazio Calabasas offers great consistent service at a very convenient location. Jesus is wonderful and always greets with a smile. I am very surprised at the reviews. Perhaps generally unhappy customers use Unilocal.You get what you pay for and they offer terrific coupons.
J P.
Évaluation du lieu : 3 Calabasas, CA
This place always dose a good job with my clothes. The staff always greats me with a smile. I would give them five stars if they didn’t have such high prices. Even with a coupon the prices are sky high… It’s close to my house and I have been too lazy and too busy to look for another cleaners. Bottom line is that they do a great job but it’s not going to be cheap!
Lejla C.
Évaluation du lieu : 1 Honolulu, HI
If I could give 0 stars I would. The manager Gaby was sooo rude and because of the way she handled the situation where my blue jacket was destroyed I am not going back ever again. Basically I took my favorite blue jacket to get dry cleaned and they destroyed it(see pictures attached). When I saw it, she said I’m sorry your jacket was ruined. When I told her that is not acceptable it was my fav jacket, can I claim for the insurance, she looked at the tag and said«well it is H&M jacket so it shouldn’t have been very expensive how much was it anyway? » Wow! Money is money and it is irrelevant where I got it from, it was beautiful and I had it for long time. Just horrific service. Never again.
Buffy L.
Évaluation du lieu : 1 Los Angeles, CA
DONOTUSETHISCLEANERS! I went there after another cleaners recommended them for a quick alteration to my daughters dress for my wedding. I needed the dress by Tuesday, they said, «no problem» The dress was not only ready when I went to pick it up, they couldn’t find it! When they finally did find it, they agreed to have it ready the next day. When I picked it up they had CUT my daughters sash and ATTACHED it to the dress!!! They were only supposed to move the clips on it and take the dress in, she was devastated. The only positive thing I can say is that after I saw what they had done, they didn’t charge me. I would NEVER go back to this cleaners again.
Dawn M.
Évaluation du lieu : 3 Topanga, CA
I’ve been going to Fazio Calabasa randomly for many years — mostly to take care of my more expensive clothes/bedding. I’m a little surprised at the negative reviews as my experience has been quite different. They have always been courteous and helpful; when I had to bring a coverlet back they took care of it perfectly in one day. They are sure to offer me any discount available and I’ve never had an unpleasant or unsatisfatory experience.
Cody L.
Évaluation du lieu : 1 Malibu, CA
Have been using them for a while. Yes they are pricey but same day service and convenient location. Recently they gave my clothes to the wrong customer. Mistakes happen, I figure they will send someone to pick them up. I’m told they’ll get them back and a manager will call me when I can pick them up. Two weeks go by and a manager never calls me or responds to my half dozen phone messages. When I go in to inquire, staff is unapologetic and couldn’t care less. Makes me think this probably happens a lot. Finally got my clothes back after two weeks, and was told that they wouldn’t charge me(I should hope not!) but still never heard from a manager or got an apology or explanation. There are better cleaners in the area.
Monique A.
Évaluation du lieu : 1 Woodland Hills, CA
Not surprised they have bad reviews, this place is terrible. Only have one person working there and they are less than helpful and look pissy 24⁄7. Had to come back 3 times to pickup my skirt because you’d think as a dry cleaner they know to IRON it or not hand it back TOTALLY wrinkled. Idiots and ill managed, go somewhere else and save your money
Amber a.
Évaluation du lieu : 1 Santa Monica, CA
Not a fan of this place. Just moved to the area and was looking for a dry cleaners. They kept my clothes 3 days longer then they said and when I went to get my clothes they still did not have one of my dresses ready. Not a fan go up the street two blocks to a dry cleaners place by Coffee Bean save 30% and get it on time.
Phil F.
Évaluation du lieu : 5 WOODLAND HLS, CA
Staff is excellent and home dleivery is fantastic and reliable. The prices are not the lowest, but you get what you pay for, great customer service, perfect cleaning and alterations, and a very personable, dedicated, and polite route manager. I am totally pleased with Fazio’s.
Bob S.
Évaluation du lieu : 1 Calabasas, CA
The expression, «Taking you to the cleaners» is an apt comparison for Fazio. They are very expensive, even with their coupons. They offered a 30% discount to give them a review on Unilocal.When I went to claim the discount, they wouldn’t honor it. Said they’d get back to me but never did. They mail us discount coupons of 20−40% off. So if I can use their 40% off(have to have at least 7 items) the cost per item is still a whopping $ 7.00 or more.
Lindsay P.
Évaluation du lieu : 1 West Los Angeles, CA
they lost a very expensive dress of mine and still have yet to acknowledge the fact they lost it OR connect me with a manager so that I could get any type of monetary compensation! I would never go here if you value your clothes at all…
Stephanie H.
Évaluation du lieu : 4 Los Angeles, CA
Prices are definitely steep so I never go there without a coupon. But… excellent customer service. Items I bring in for dry cleaning are always cleaned well with all the stains removed. Whenever I point out there is a stain here and there, the lady working there always says don’t worry we’ll check for stains and they do! Much better customer service than the Fazio’s down the street on Mulholland.
William A.
Évaluation du lieu : 5 Agoura, CA
I have been taking shirts to be laundered here for 4 years. They always treat me with respect and like a valued customer. The prices are a little high, but they always have coupons and if you don’t have one, you can get one on the back of your receipt at Ralph’s right next door. They do a much better job than I can do myself. If you get them in by 8:00 in the morning, you can pick them up the same day. Dry cleaning is very expensive, but I haven’t seen a place yet that offers cheap dry cleaning.
Monty P.
Évaluation du lieu : 1 Woodland Hills, CA
I went in for the first time and dropped off two shirts and a suit. They asked if I had any coupons and, since it was my first time there, offered me a 40% off discount. I thought that was great and was quite happy about it, except… I went the day after to pick up my clothes and the bill was $ 29WITHTHE40% OFF ! ! ! ! Are these people insane??? That means if I did not get that 40% off they would have charged me about $ 55 for two shirts and a suit ! ! I payed, thanked them and told the lady I would never come back. She actually agreed with me that their prices are too high… What a rip-off ! ! ! Go somewhere else.