It was clean, the people were very friendly, and it didn’t smell like 50 years of cleaning solution. For a low cost place to stay for a night that’s all I ask for!
Ben T.
Évaluation du lieu : 5 Oceanside, CA
Stayed here after a wedding in Yucaipa. I’d never stayed in this particular chain of motels before but I will definitely be doing so in the future. The place was very clean, plenty of amenities, the staff was very nice and able to accommodate my last-minute requests and changes. Anybody complaining about this place obviously doesn’t have much experience with staying in motels, because this is probably the nicest, most well stocked, cleanest, and CHEAPEST motel i’ve ever been in. The breakfast leaves a bit to be desired, but you can’t complain about free food.
LJ M.
Évaluation du lieu : 2 Hayward, CA
It WAS clean, but very very funky(and not in a good way)! The reason I gave this motel a poor instead of terrible rating was that it WAS clean. I had read the favorable reviews and ended up booking 2 nights at this motel because it was close to family members I was visiting in Yucaipa. I had thought of staying in Redlands, which has more motel choices but is farther away, and will definitely do that next time. Maybe I had a room that was not remodeled but others were, but it was a blast from the past, but not the good kind, like a favorite old song. Also, if there were better rooms I would think I would have been offered them, since there were hardly any other guests. The furniture, countertops and sink were circa 1970 and in poor condition. One faucet handle was missing a part. I’m not opposed to old furniture and décor; and have stayed in motels that retain the 1950s theme and have done it well. But this room was like a junk room that was used to store cast-off furniture that you wouldn’t want in your home. I always check the mattress for dirt and signs of bedbugs, and this one appeared to be fairly new and clean, but it was extremely hard. The price was good — $ 121 for 2 days, including tax, but for an extra $ 30(+ or -) I would book a better motel.
Martha M.
Évaluation du lieu : 5 El Segundo, CA
End of 2012 just about & the only word I can express about this motel is «EXCELLENT»!!! Customer Service is always above satisfactory… Yah, lucky us! I don’t understand the past negative reviews, maybe since then it’s change? or Maybe its just a real clean/quiet pit stop to rest & get going, but I must say this, after trying the other lower priced motels in Redlands, now those are truly dissappointing & shady places, this establishment is not even close to lower standards…
Jesus A.
Évaluation du lieu : 1 San Francisco, CA
One nights stay at this place was more than an enough. Since we were aware that Yucaipa was a small town with limited hotels, we came upon this location after hearing that another hotel was also kind of shady and dirty. America’s Best Value Inn is no laughing matter. It resembles a scene of a horror film, with no real food establishments nearby. The online advertisement was a total lie with amenities such as a pool and basketball being offered in addition to breakfast. In reality, you got a small dark room with blankets that had a horrible texture, a single basketball hoop in the parking lot and the only pool we could find was the puddle of water that remained in the parking lot. In addition, breakfast consisted of coffee and krispy kreme doughnuts. Lastly, it’s worth mentioning there were countless dead moths along the window, definitely not a pleasurable sight. One star hotel indeed, especially considering that there was a moth massacre, but as always free TV. Traumatizing experience, will sleep in car if no hotel is found next time.
David F.
Évaluation du lieu : 1 Woodburn, OR
UPDATE: I saw the response from Ajay and wanted to comment… Sorry buddy, I have a few problems with your reply. First thing is that our car was loaded with all of our bags when this conversation took place just after 10AM. Secondly, I wrote this review several months after we stayed there. I find it VERY hard to believe that you were able to find our reservation AND housekeeping reports 2 years after this took place. Nice try. Run Down, Dirty and HORRIBLE Customer Service!!! In town for my Grandmother’s funeral. We had booked a two night stay at this hotel after arriving in town. After the first night, we realized that the place was completely outdated, absolutely unsanitary and disgusting! We went looking for a different hotel and found a new Holiday Inn Express closer to Yucaipa. We came back to the front desk of the America’s Best Value to inform them that we would not be staying the second night. The guy at the front desk, with a thick Indian accent, told us that we would still be charged us for the second night(mind you, it’s ~10am!). He went on to tell us that the Hotel is full and he has to charge us for holding the spot… one minor detail that I forgot to tell you is that… THEPARKINGLOTWASEMPTY! There were MAYBE three cars and we didn’t see more than 1 couple our entire time we were there! My dad told him that he understood(just to be nice), but that his Mom had passed away and we were in town for her funeral. This guy started SCREAMING at the top of his lungs, calling my Dad a liar! Telling him that my Grandma did NOT die, and that he was lying to get out of paying the bill! My dad offered to show him a death certificate, and still screaming he essentially told us to ‘pack sand’… Honestly, I’m surprised that the police weren’t involved, because if we would have stayed in that tiny office 30 more seconds, I think my Dad would have ended up in jail… As horrible as the story is, the title of this review tells the whole story. And none of my family will EVER do business with any America’s Best Value Inn ever again!