Indian Springs Resort & Spa

Really great renovations to the property — traveled solo and stayed in a Geyser View Room which had a nice, relaxing view of a beautiful recycled water pond (using water from the pools). Large property, navigated easily by bike or foot. Restaurant was great, but biggest disappointment was no room service. BYOB. No booze in the pool allowed. Spa was great — volcanic mud bath was weird and a one thing time, but massage wasn’t too shabby and the Buddha Pond was a great place to relax. Walking distance to downtown Calistoga, too.

We recently stayed here and were blown away at how beautiful this property is. It has everything you need for a relaxing getaway including an amazing pool, SAMs social club restaurant, spa, modern rooms and even free bikes to ride. The front desk staff were also friendly and polite, I would recommend Indian springs to anyone wanting a relaxing getaway in beautiful surroundings

Famous historic Olympic sized pool is closed. Kids in the adult pool. Whaaa– 4pm check in. 55 + mobile park surrounds it.

Absolutely love this place! My first time getting a mud spa and their service is excellent. The whole experience is amazing!!! There is 4 different things going on after your mud treatment which is so cool. No spoiler alert Just go do it! You won’t regret

First of all, I ATE A CLIFF BAR AT YOUR POOL AND GOT AWAY WITH IT! :)
My low rating is solely based on their horrid customer service and the tacky new nickel and diming. In brief, they now charge a pool fee on weekends for spa guests. I spent over $ 300 here for a massage and facial and they have the audacity to ask me for thirty more dollars to be able to sit in their warm mineral pool. Are they that desperate?
To add insult to injury, I grudgingly paid the thirty dollars, walked outside and up a staircase in the pouring rain. only to be turned away from some rude kid at the pool. He insisted I was supposed to have a pool pass «if I’d paid the fee at the spa.»
I walk back downstairs and back to the spa. I walk in and approach the dour faced woman who I actually think was a manager and I say: «they won’t let me into the pool. You were supposed to give me some sort of pool pass.» First of all she NEVER APOLOGIZED OR ADMITTED ANY MISTAKE. She gave me a look like I’d insulted her and handed me a yellow post it (fancy pool pass! Lol). All she could manage was «I figured you already had the pass.»
I didn’t bother to argue, but really. If I’d just paid HER for pool entry, how would I already have the pool pass?
Then of course we were treated to more rude service by these missing link teenagers they hire to police the pool for food and drinks. The guy gave me a hard time for wanting 2 menus instead of 1, like I was really putting him out. He demanded to know where my friend was before giving it to me???
Obviously we refused to shell out 7 bucks for fucking almonds that they add a $ 3 «delivery fee» to!!! You can’t bring in your own food so you HAVE to order from them. what is the $ 3 delivery fee for?
This is a beautiful place. Everything besides the unprofessionalism and tacking on outrageous fees is top notch.
I hope they notice all these recent 1 star reviews or they will go out of business. With the Ritz Carlton and the other fancy resort coming in soon, they need to rethink their service for what they charge. It just doesn’t add up.
I stayed here with a group in October, and they didn’t even clean our room! When we came back from the day, we couldn’t believe it! We were staying in the new View Rooms just look up the price. When we inquired, we were told: «we don’t clean the room unless you ask.» Just let that sink in, I’m pretty sure Motel 6 cleans your room automatically lol.

(from my facebook feed) While this picture is lovely and I had a good time with my friend, Indian Springs was bought buy some rich, greedy idiots a few years ago and they are sucking the character out of the place under the guise of «improvement». It’s almost done. First it was the welcoming of children under 10 who were allowed scream and run around the pool. Then it was building an addition pool on the side of this historic main pool to accommodate the adults who didn’t dig the noise. Then it was adding more lockers to the locker room in order to pull in hoards to people to cover the ridiculous cost that they must have paid for the place.
They brought in backhoes and tractors once time I was there to level the area to build more sleeping cabins so my friend and I had to listen to the chugging and pounding of these mammoths while we «relaxed» in the mud baths.(they forgot to mention they were «remodeling» when I made the reservation)
They now have 8 – 10 people in the mudrooms shuffling confused groups of blond women with hangovers from one dip to the next. These workers don’t shut the fuck up and while you have paid to restore in the healing waters they yammer with reckless abandon in Spanish as if they are the local bar.
You are no long allowed to bring your own snacks but are required to buy food from their restaurant.
And this time I was standing next to my locker changing into my bathing suit when I heard a MAN’s voice in the woman’s side of the facility and let me tell you I was STARTLED that he was there. Why are men now roaming the women’s side of the facility? The place has seriously gone to fucking hell.
All I could think of was that Indian Springs has now become the poster child for capitalism flattening and siphoning the character from whatever it touches to gain a dollar. Adiós to what once was a no-​nonsense healing center that didn’t call attention to itself but rather just did it’s job. Welcome to the new soul-​less, bland, Home-​Depot, Disney-​facation of what was once an interesting, simply elegant place.

I was there two weeks ago with two girlfriends. I made the appointment for us about two weeks ahead of time (mud bath at 4pm and massage at 5:15pm on Sat). We arrived the place at 4:04pm and stood in line to check in as there were four people ahead of us. When it was our term, the receptionist told us that we couldn’t make it to the 1 hour mud bath session as we were 6 mins late. (she pointed at the clock) She told us that «The mud bath would only last less than 15 mins, if you go in right now and get changed, you only have 5 mins to stay in the mud», I said ok, if that’s the case and that’s our fault we would take it even though you guys didn’t mention anything while I made the appt… But the she said that we could not go in and the mud lady wouldn’t take us as the next customer was waiting. I was shocked! First of all, no one told us that we have to be there early and get changed before 4pm otherwise our whole session would be cancelled. Anyway, taking a long trip up there was frustrated enough for not able to get the mud bath, I calm myself down and then waited for the 5:15 massage appointment. Guess what, until 5:30pm, no one called us. We checked with them and finally someone came and get us. My message was ok, but my friend only received 40 mins massage instead of the 50 mins normal length. (obvious they were late for getting us started and didn’t want to be late for the following appt, so, they just finished the session early and didn’t say anything.
The unbelievable thing happen the last, they wanted to charge me the whole package price even though I did not get to do the mud bath, even though my friend only had a 40mins massage, even though they were 20 mins late for our massage appointment !
The whole experience was terrible!!!

I am an entrepreneur in San Francisco, and traveled to Indian Springs for a one night relaxing getaway. I have been going to Indian Springs for the last 15 years, and enjoyed my experiences.
This time was vastly different.
My experience on the property was dissatisfying. First, upon check in the young lady behind the desk was rude, did not greet me with any degree of warmth, in fact she did not even smile. This is surprising to me, as Indian Springs bills it’s self as a luxury resort and a center for «wellness».
I requested a quiet room away from children. I was placed in the palm view room in the new lodge wing. I had a view of the parking lot. The people above me were stomping their feet most of the night, and it sounded like a washing machine was on all night. I can only assume it was their air conditioning.
The next morning I called the front desk to request a late check out. The desk clerk (Jasmine) transferred me to a female manager’s voice mail. I called back to speak with a live manager and she produced Kevin, if memory serves correctly. I needed an hour for a work call. His response to my request felt as if I was asking a free night. He only offered 45 minutes, which seems to be more convenient for the hotel than for me. So I took my meeting in Sam’s Social Club instead (service there was great — separate review).
Sadly, the consistency of my experience was not one of rest and relaxation, but disappointment after disappointment. The staff gave me the distinct feeling that I was burdening them, that they had better things to do.
Probably the most frustrating aspect of this experience was knowing in the back of my mind that I paid over $ 300 per night for this all this. I am sure others work as hard for their money as I do. I felt like I wasted my money.
I am NOT returning to the hotel. I strive to be nice, and not mean. I prefer to withhold negative comments or judgement, but I feel compelled to share my less than stellar experiences.
FOOTNOTE: my boyfriend visited this hotel about 3 years ago, and had the exact same dissatisfying experience.
The hotel seems to have lost its integrity.

What a great relaxing spot.
On site spa is a blessing.
Kinda expensive.

The resort is a cool, relaxing spot. The pool itself is amazing, but very packed. There were a lot of families with young kids. There is no alcohol or glass allowed in the pool area which I get, but it would have been really nice to be able to have a glass of wine while relaxing at the pool.
The resort has bicycles you can ride.
We forgot to put our do not disturb sign out and the housekeepers came in TWICE without knocking in the morning.

This place is relaxation heaven.
You must experience a mud bath, they are AMAZING!
The pool is perfect to float around in all day & unwind.
Our room was very nice & clean.
There are bikes on the property that guests are encouraged to cruise around.
Every staff member I spoke to was polite & very accommodating.
We cannot wait to go back!

This hotel is beautiful, but chintzy and ironic. Gorgeous showers but only 2 towels per room. Extra $ 25 per kid (never experienced this before) but no roll away beds or cribs. Great restaurant but no room service or food allowed at the pool. Service could be improved.

I have come to Indian Springs many times over the years. For me, it’s a short 25 minute trip to an exquisite location. There was a time a few years ago when this would have been a 5-​star review. Things however, have changed.
Since the expansion, much of the charm of Indian Springs has been lost. Amenities are not as clean, and complimentary supplies are gone. This used to be a place with fantastic attention to detail, and that level of care is now being overlooked. The pools used to be tranquil & charming, they are now messy & crowded.
Indian Springs keeps 3-​stars, because they still hire top notch massage technicians, and it really is situated on a fantastic piece of property.

Review is for the spa:
Get the volcanic mud bath treatment! Your body and mind will love you for it. My skin felt very smooth and soft afterwards and you could really feel the difference. It was my first time getting a mud bath and I would definitely do it again!
My only minor criticism is the maze of the place — it is a little easy to get lost when trying to find the bathrooms and/​or other areas of the spa. It is a little cramp, but overall, a wonderful experience.

This review is solely for the spa. It actually pains me a bit to give it a three star because the gardens in the back and the property are quite gorgeous.
My husband and I booked mud baths for the both and I asked if we could be in the same room, not knowing the set up and it was our anniversary. I was assured of this… maybe it was a miscommunication, but they took us back to separate ends of the spa for the mud bath and following rituals. This was a little disappointing but I don’t let anything get in the way of my pampering so I went on with life.
Here goes the mud bath experience: I was taken back and told to remove all clothing. Normal enough. I spent 12 minutes in the mud… it got hot real quick. Not like a burning hot but a hot that brought on the sweat. I know this is the point, but I soon had sweat dripping from my face but my hands were covered so I couldn’t just cleanly wipe the drops away. Small drops became alligator drops and I started counting down the minutes until my exit. I had the option to put the mud on my face for extra detoxification and now I’m thanking my lucky stars I didn’t. The mud wasn’t a smooth mud but it had sticks and other debris and truly was volcanic mud, at least I hope. My mind drifted a bit to the ugly but I quickly brought it back to the positive. My 12 minutes was up and it was time to be hosed down. The mud is all up in the crevices and I now find myself thanking God I’m not a hairy man because let’s face it… mud is sticky and if I’m having a problem with its removal, well you get my drift. Once I was mud free I went into a steam room. It wasn’t a fancy steam room and drops from the ceiling were dripping on my head and arms and they burnt! I wanted to tap out so bad at this point but my pride got in the way! No pain, no gain! I don’t even know how long I was in the thick cloud of hot air and hotter drips, but it was too long and then I was moved to a claw foot tub for a soak. This is more relaxing! Soon I am brought to a room for a «nap» with my robe and cucumbers. I was so distracted by my experience that I was wondering what my husband was thinking. Soon enough we met back up and let’s just say we had the same feelings. Volcanic mud is not an experience I would recreate for myself. Checked that one off the list for sure.
Overall I noticed the spa could use some major updating. There were cracks in the tile, the tub and showers were old. There is such a charm about the hotel and spa grounds that I feel like it could be something really special if someone with an eye for detail helped.

Been a regular for 20+ years, and the new no food policy at the pool is frankly lame. Love this place, but honestly guys, where is your head at? No one wants to get out of the pool and head to your new restaurant to enjoy a snack. Is it really worth giving guests who are spending $ 300+ just for a treatment at times trouble over a $ 1 bag of chips?
The issue is, I’ve lived in Calistoga, and have brought friends and family here for years. I’ve stayed here. Overall, easily have brought this place over 40k worth of business. I am totally not kidding or overemphasizing. I’ve supported the hell out of your establishment.
If people make an issue with food, charge $ 5 more a head and hire a cleanup staff. In all my many times here, I’ve never seen a major issue with food trash.
I’m sure you’ll blow this off, saying «well our policy is what it is» but it seems like your trying to force send people to the restaurant. My first impression was «wow, loving this new upgrade. Burning long time customer relations over pool snacks.» It’s changed the user experience.
For years guests who’ve have joined us at your facilities, or who we’ve suggested stay with you, have brought snacks. Everyone goes out to eat for bigger meals.
Part of the enjoyment of Indian Springs was being able to enjoy a bite to eat in between pool sessions.
I personally supported the Merchant family’s expansion of the facility. But this policy honestly makes you guys seem greedy. It seems your priority is in making money in every way possible, rather than keeping the tradition alive and the customer experience positive.
Oh and btw, people are still eating here. But they hide under towels and take a bite like criminals in hopes your staff doesn’t notice them and reprimand them. No one is having a prime rib dinner, but no guest should feel guilty over trail mix or a simple sandwich.

Really great time celebrating my birthday with my family. We slept here three nights, and got mud baths. If you have never received a mud bath here — leave all modesty at the door. Everything is out in the open lol. The ladies are super awesome though, and make you feel comfortable. I got a massage — it was okay.
I really loved the colors they chose to decorate the hotel rooms: very cool, spa colors. Lovely. My personal favorite part is that they have bikes you can ride around to downtown. My sisters and I really liked soaking the in mineral pools at night. It was a full moon, and illuminated everything. The locker rooms could of used more attention, but it was Christmas time so I didn’t care because people should be with their families. They also had warm fire pits to get cozy by, and they also have yard games throughout the property! I also loved the Buddha pond — very relaxing!

Bliss… Simply blissful for my love’s birthday bonanza.
Mineral pools, ping pong, road bikes, trails, waterfalls… Oh my! There is plenty to do to please anyone, and the rooms are spacious and comfortable.
Our Hillview room was simply stunning! Nice clean lines, a balcony with Adirondack chairs (I’ve never heard that word used so much in one weekend) that overlooked a small waterfall, an open glass shower, and a gorgeous layout. The only downfall was that the heater in our room was making a strange humming sound that was disturbing, so we eventually had to turn it off.
One of our favorite memories of this getaway was the bikes that are plentiful throughout the property. Not only does it create a fun experience, but a faster mode of getting from one end to the other! Despite a mishap in the beginning of our ride (a little tipsy over/​face plant), we had an amazing time riding the bicycles.
Indian Springs provides a tranquil escape, with many amenities. Perfect place to get away with someone special, or just on your own.

Brought the kids to meet the hubby for a conference held at the Resort. Wow, one of the best resorts in the Napa/​Sonoma/​Calistoga area, and I say that because this time I brought my 4&6 year olds and we all had fun. The RESORT helped us find a reputable babysitting service to watch the kids while we joined the meeting at a local winery for dinner. Highlights: The Mineral Pool is heated like a hot tub, lots of floaties and noodles to use (free of charge), and open until 11pm to boot. Robes are provided in your room. Plenty of little distractions around the resort, to entertain: Bacci balls, Shuffleboard, Bikes
Rooms are lovely, we were in a 4 plex bungalow around the back side, 2^nd floor (no elevator for those who have mobility problems), very up to par with the other Yountville, Napa & Sonoma resorts. LOVE the bicycle stations placed throughout the property, those were fun. Location of the Resort is nice, it’s not in the middle of Calistoga, but it’s within walking distance from the strip with plenty of eateries and boutique shopping.
Disclaimer: I am giving a rare 5 stars to the resort because it’s as good as it gets for Napa/​Calistoga, but also know that I didn’t see the bill (conference remember?) so I am not bitter about value… and sadly I never set foot in the Spa, alas, next time.

We chose Indian Springs for our first weekend trip to Calistoga. Some rest and relaxation from work is called for, and Indian Springs did just that!
We booked the Hill-​View rooms directly from the hotel website. Beds super comfortable, nice bathrooms, and basic amenities like TV, fridge, and safe. The AC is really loud and irritating. Pretty pricey I think (~$ 500/​night with taxes), so next time we’ll search for a cheaper room!
I highly recommend the mud bath treatment! Super relaxing. Its about 10 – 12 minutes of mud, 10 minutes in mineral bath soak, 10 minutes in steam room, and finally 10 minutes in quiet relaxation with that cucumber eye patch thing.
The main pool is what gives Indian Springs its fame. Huge Olympic sized pool thats warm, since its water from the geysers mixed with cool water. They claim to put on some chlorine but I don’t smell any! This looks crowded but plenty of space to swim around or like me, to float. I recommend avoiding the Adult Pool — its a typical swimming pool with all the chlorine and is super tiny.
The pool also has excellent facilities. The steam room is far hotter than in the Spa and you get a slight whiff of sulfur. The locker/​toilet/​shower facilities are well stocked and they even have a swimsuit dryer! The lockers are all digital locks which are excellent. Plenty of cucumber-​lemon water dispensers everywhere.
The onsite restaurant Sam’s Social Club is excellent — I have a separate Unilocal review on that.
The hotel itself is huge — lots of places to walk around, outdoor croquet/​ping pong/​horseshoes, BBQ grills, hiking trails, ponds, and even bee hives! Its also an easy walk to downtown Calistoga.