Guess Jeans

Grace was super nice and help as my friend and I walked in, found some really really great deals. The store was extremely clean for an outlet store. Usually they’re a bit messy, but this Guess was kept exceptionally well!
The young woman who helped us at the fitting room was nice and gave honest opinions about what we were trying on! We’ll be back for sure! Just moved to Westlake Village recently so it’s only a 15 – 20 min drive instead of the hour! Super excited to shop some more at this Guess location!

Suzie Q’s Fun Facts:
My ex-​boyfriend used to work for Guess’ corporate HQ in Los Angeles. Oh, the internal politics!
=≅≅≅≅≅≅≅≅≅≅~
I think most people know, these days, that outlet stores are no longer places where discontinued or out-​of-​season retail items are sent to sell at discount prices. Those days are long gone.
Take note: This may be called «Guess Jeans,» but it’s actually a Guess Factory Store, where the entire line is made just for the outlet.
As such, while prices are lower than at Guess, Marciano or even «G by Guess» (the intermediate-​priced line that is being discontinued/​merged with Guess Factory), in my opinion the quality is even lower than the price point would indicate.
I’d liken the quality to Charlotte Russe, maybe… or Forever 21’s cheapest lines. This is throwaway casual wear and clubbing attire that won’t last. If you want quality, go to a regular Guess store.
Side note: Don’t get me started on Guess Factory online. The selection is larger (because it includes «G by Guess,» which isn’t even carried at this store). But that’s where the awesomeness stops and the disaster begins.
Instead of storing online items at a central warehouse for processing and speedy/​efficient shipping, now, when Guess Factory Online gets an order, they use their inventory tracking system to find the item you ordered at a store, and have it shipped to you from each store.
That all sounds fine and dandy… except I recently placed a $ 300 order, and it took 1 week to ship 3 items, 1.5 weeks to ship another 3 items, and over **2 weeks**!! to ship the last few items. In the age of instant gratification, that is simply way too long. I called and told Guess to cancel my remaining shipments and give me a refund, and after 20 minutes on the phone with dumb-​as-​a-​brick customer service reps, they finally agreed to do so. One word: Avoid!!!

The staff is unprofessional and rude. The variety of clothes is very limited. Probably will never go back.

I usually like good outlet stores but this is NOT ONE. The MOST UNPROFESSIONAL STAFF of cave women working with the intelligence of a rock. Had over 200 dollars in merchandise I was waiting to make a purchase in line for 15 minutes. There was NO ONE in line and 3 cashiers doing nothing and the manager who was on the phone told me «she had a phone call and will get to me when she gets to me and that I can wait… Point being there was no one in line and a manager on a phone who lost a big sale due to laziness and not caring about her job. Definitely BELOW standards compared to a real guess store that usually is VERY attentive and helpful. NOT THIS OUTLET where they treat you like the discount merchandise. WOULD NEVER RECCOMEND THIS STORE

Love the store and the quality and style of Guess. The employees are helpful. They had good prices on jeans and jacket today and I got one of each. Would go again for sure …

This store has a nice selection of different clothing at great prices. My last visit here, I picked up a pair of jeans on sale for like $ 45 which was well worth it. My only gripe with the store was that the employees were just standing around. I would ask them a question, they would help and then go back to the counter. I literally went back three times to get someone to help me out.

This store is hit or miss depending on when you shop here. I’ve been here numerous times and sometimes the selection is great and sometimes it’s a wash.
I’ve gotten a leather jacket at a great price, wallets, tshirts and dress shirts that are really nice and quite a deal compared to the regular retail price. The issue is that I only find the items i’m interested in, and at a price i’m willing to pay, 1 out of 5 visits.
If you’re at the outlet, this is definitely worth, at the very least, a quick visit just to see if there is anything that catches your eye.

I finally found the black leather jacket I was looking for.
I guess — GUESS had it!!! Than why didn’t I go there in the first place???
I guess I should have checked here earlier.
Only minus is that the line was very long to get to the register for check out. They should have gotten more employees at the check out instead of «Dingdangeling» around in the back.

I’m a big fan of Guess Outlets, although I have recently noted that some of their prices have gone up for certain items… i.e. sunglasses used to be about $ 30 and now I can’t find them for less than $ 45. The people who work at the Camarillo one have always been very helpful but aren’t the kind who hover over you.
I was trying to decide what size jean I was in inches a couple months and had no idea what to pull from the rack. One of the ladies walking by took one look at my waist, grabbed a pair, and they fitted perfectly — nice job! I’m a fan of their shorts and skirts, for some reason they fit my short legs really well. Before heading to Vegas or SF I always hit the Guess Outlet to grab a bargain on something I wouldn’t wear out normally.
The people who work here know their stuff, just make sure that what you’re paying is truly an outlet price.