Didriks

Never stepped foot in Didriks, but their customer service on a specific order that bridged e-​commerce with local staff set a five star standard.
On the hunt for a local purveyor of Match pewter barware, Didriks popped up. Boom, thanks internet. A call in to their storefront yielded empty hands — they were out of my requested product (a dope double old fashioned glass, if you must know). Meghan offered to call their warehouse in Jerz about inventory, request a delivery window if the order is verified today, and got me the glass the next day. I win!
Or did I? Turns out, I ordered the same-​priced single rocks glass instead of the double old fashioned. I suck.
Called the store, and again Meghan answered. Said I could return the glass in store, or she’d send me a return shipping label. Again, she called the warehouse to ensure inventory, and upon ordering the correct item this go-​around, it showed up the next day. Neither time did I pay a penny for postage.
Prices for specialty stuff is fairly consistent, retailer to retailer (a la Apple), and for selection of high end wares with incredibly focused customer service, Didriks nabs a perfect score.

This is a great store with all kinds of unique products for the home and a wonderful selection.

Ordered a product online and waiting two days before they told me they could not fulfill my order. They said they could not meet the advertised price and wanted to charge me six times the advertised amount. Very disappointing working with them.

Fantastic store! i was compelled to write this review because the person working at this store is just so helpful — Meghan is wonderful! She is patient, not pushy, and very creative in suggesting different place setting options. I went to the store with an idea of what I was looking for and she really helped me focus — didn’t put any pressure on to buy, mentioned the dishes I was looking at were on sale (and would be for the next week) and then let me experiment with different options.
Also, after leaving the store I couldn’t remember the exact name of one of the dishes and the online customer service was extremely helpful.
After deciding and placing my order, (on the very easy to use website and with free shipping) we received the boxes the very next day and the dishes were wrapped beautifully! We would not hesitate to order from Didriks again and can’t wait for another reason to visit.

I did some shopping here before hosting thanksgiving a my house his year. I needed some nice plates, dishes, bowls, cups, serving pieces and place mats to replace some shabby looking stuff I had for years. In order to impress my guests I went here to pick out all my necessities.
Wow! Was the payoff good! I got many many complements from the items I got here. When I went in it was really nicely presented and laid out. I was able to find things easily and enjoyed checking out all the displays and decorations.
I had such a good response I am considering hosting Christmas or a New Year’s Eve party at my place and tuft is partly because I want an excuse to go back to Didriks and shop some more. Concord ave in Cambridge a pretty easy to get around so may check it out this week before all the big shopping rush cause this would be a good place to pick out Xmas gifts for friends and moms. Oh that just gave me some brilliant gift ideas also, I am sure they have gift cards that would be a nice change from the usual gift card stores.

We love this place! Lots of nice stuff, expensive but very good quality.
What makes this place even better is the people! The owner and sales people are never pushy, answers your questions, will look you in the eyes without measuring you or your capacity to buy. Take a visit, find out for yourself

This is a beautifully laid out store with all kinds of unique home goods: dishes, flatware, patio furniture, linens, glasses etc… If you have any clue about the designers carried here (iittala, Simon Pearce, Match Pewter to name a few of the many) then you know that you aren’t going to be paying Walmart prices. I’m not a fan of all of these brands but I do know that you can’t find so many designer names and such a large variety (and stock) of items in one store (and when I first moved to Cambridge over a year and a half ago I think I visited every home goods and furniture store in Cambridge area and a few in Boston and the suburbs).
I tend to go for the Jars collection and I’ll tell you why (it may be for you if you are anything like me –likes quality but still has a small budget). It looks so artistic and hand made but it’s also hardy and durable and quite reasonably priced. I always look for a good bargain and I shop at Target all the time; but when it comes to certain things such as the plate I will see every day or the platter that I bring out when company comes I would like it to reflect my personality and taste. When you buy something with quality and aesthetic value you take care of it more and in turn it will last for years and may even become a family heirloom.
I totally agree that the stuff is really friendly and helpful and I know my little nephew appreciates the inviting bowl of chocolates.

pretty pretty ohhhhh so pretty cute pretty so pretty holy fucking shit 579 dollars for a fucking folding chair? no way. pretty pretty oh man SO PRETTY will you buy me this owl mug pleeeeeeeeeeeeeease?
that was me this morning, walking around Didriks. there was also serious dish fondling as well as angry incredulity at the prices. i like blown glass owls maybe more than anyone but those motherfuckers were 3 inches tall and like 250 $. but… golly, they sure were pretty.
the proprietor was helpful and friendly and even tried to work with us a little on the pricing since it’s the end of the season. still, the patio set was the same price as a respectable used car. i can’t, even in the face of space age titanium and unjoined wood, spend nearly 600 dollars for a folding chair.
not sure if we’ll be back but would like to mention now that if you were thinking of getting me a gift that’d sure be a good place to start. the owl mug…

I like this place. I agree that a lot of the stuff is expensive, but there are plenty of items that have great design and are reasonably priced — and the staff are very down to earth and friendly. A great place to buy gifts for hard to impress people. I’m glad I found the place and now I have some amazing wine glasses.

Absurdly overpriced, designer cups, potholders and the like… i saw one dinner glass, nothing special that i could see to it for 25 $ and another for 55… oy vey man…
Again, an example of things that are $$$ for designer and not decessarily design… oy…I saw glass penguins and animals in the window but they were 405.00 $!!
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The staff here is super friendly (but laid back — not pushy/​scary). They have a beautiful selection of table linens, glassware, china, etc. They carry sustainable carpeting (I wish I could afford it), wind-​chimes, and other items that can be custom ordered. This is the perfect place to buy a wedding gift for anybody with good taste (or in whom you would like to encourage good taste). They also carry larger items like outdoor furniture. We ordered a beautiful wood roller-​shade for our porch that lets in air, while creating a space that’s a bit more private from our next-​door neighbors. If they don’t have what you’re looking for, they can often order it and have it sent directly to you.

Ever go into a store knowing that you wouldn’t be able to afford anything in it and a little afraid that the snobby sales clerk would sniff you out as a poser and make you feel like a piece of dirt for even going into the place? That’s what I expected when I went into Didriks.
Instead, the clerk at the counter let us browse a few minutes, asked us if we wanted any help and when we said we were just looking told us there was more stuff downstairs too.
And what wonderful things they had. Gorgeous table settings made of a mix of ceramics and pewter. Glass tumblers that tilt at precarious angles but stay upright. Cool «plynyl» table mats and carpets by a brand called Chilewich. Get ‘em messy and you can wash them off — neat!
I didn’t buy anything, but I’ll be back.