Hunt’s Photo & Video

They stock 4 by 5 sheet film ! How many stores do that !
A serious store for the serious photographer.

This might be a great place for professionals and the serious camera types but as the casual photographer I stopped going here years ago… they size you up in a second and if you don’t pass their smell test they won’t give you the time of day… I’d have to say the help in this place is comprised of photo snobs trying to out do each other with their knowledge and opinions.

The long of it:
Yesterday I was scheduled to shoot head shots at a friend’s business for their website only to discover that I had left the camera battery at home. I started to panic as I was 1.5 hours from home and didn’t have time to retrieve it. I first went to Best Buy — no luck — now I’m starting to panic. The clerk there referred me to Hunt’s. I called and spoke to Charlie who laughingly assured me that I wasn’t the first person to call with this conundrum. He had the battery! I punched in the address to google and was on my way. All the way thinking I had to get back to the location before lunch and that I would have to charge the battery for at least 20 minutes to get anything shot. When I arrived Charlie had the battery and HE HAD CHARGED IT FOR ME! Panic assuaged I was on my way and the shoot went off without a hitch.
The short of it:
Hunt’s had what I needed
It was reasonably priced
Charlie listened to my situation and went the extra mile by charging the battery for me as I was en route.
5 stars!

As a professional photographer; I depend on my equipment to earn a living. I depend on Hunt’s-Harvard Square to keep my equipment current, and in good repair. Just last week my main camera broke during a shoot. I was looking at having to send my camera back to Canon for a very expensive repair. Charlie agreed to take a look, and he was able to fix my camera saving me a good deal of hassle, down-​time, and money!
Another great thing about Hunt’s is that they can get any piece of equipment, and will ALWAYS agree to beat B&H on price. Shop local, and you’ll have a great friend in the camera business!

Ora the store manager and his team are amazing. I recently got into photography and Ora takes his time with me and helps me out however way he can. His staff are well trained and are great as well. I can depend on them for any photography needs. I am happy I found them and I do not have to order anything form
anymore. They win me as a customer.

The only store that does great job for film photography! The people there have great knowledge in both digital and mechanic camera!

The best camera store in the city

Hunt’s Rocks!
They just made good on my camera purchase — so graciously! I was having trouble with the camera and they are replacing it! Really happy to work with them and I will always use them for my camera needs!

Me and the manager had a misunderstanding. I thought my camera lens was just going to be diagnosed, not fixed. He thought I approved it being fixed. After they realized the problem, they gave me the lens back very discounted in order to make the problem right.
After a rocky start, great business that showed they really care about making sure their customers are satisfied.

I was very impressed by the quality of personal service at Hunt’s Photo & Video. My Sony digital camera had stopped working, even though I had charged its battery, so I brought it to Hunt’s. They were immediately willing to help the moment I walked in. They took the time and the effort to find a way to test the camera, ultimately by taking a new G battery out of its container and charging it up. To my relief, there was nothing wrong with my camera; it just needed a new battery, and I bought the one the had used to test it and saved myself the expense of buying a new camera.
I would certainly go back to Hunt’s Photo & Video!

Amazing! I just had the finest customer service experience of my life with Hunt’s Photo & & Videos’s superb staff and manager Ray Levesque!
I needed to purchase a new LCD projector, they worked with me personally to trouble-​shot and get the new Epson LCD projector connected and running well to my MAC. I drove one hour from Hampton, NH to Melrose, MA to shop with them! AND, I’ll do it anytime I need photo and video equipment!
They were incredibly knowledgable, generous with their time and outstanding expertise. Honestly, I have never ever had such a positive sales experience.
Kudos to Ray, Don, Dhillon, Christine and Andrew!
Everyone at Hunt’s is FANTASTIC!

I was going out of the country within a week, and struggling to get everything organized. I was under stress, but at least a bit of it was relieved the moment I walked into Hunt’s in Harvard Square. I highly recommend Mark. — he knows his cameras! He showed and explained how to use a totally affordable dslr to me. By the time I was done there, I felt confident with the Nikon I was going to buy. I couldn’t buy it that day, but when I came back, George, the manager, set me up with every accessory possible for my trip. I didn’t even think about a card reader, but it came in so handy! Great, friendly service.

Not my first choice but a decent shop.

Swamp Yankee.
That’s how my grandmother described our family.
As such, we don’t thrown things away. We get them fixed, if possible.
So, the digital camera isn’t working right. I’ve no idea how to deal with these delicate things, and figure there’s someone that does. I go to Unilocal.Lots of people tell me that the folks at Hunt’s know their **** (cameras).
Time goes by, but the repair doesn’t go well. Hunts call, we discuss, I visit, they promise to make things right.
And they do. Between Rob, George, and Natasha, the store did what so few do right these days. I might as well have brought a kazoo to the Philharmonic, as brought my low end camera to this store. But they treated me as if I had brought my infant to Mass General, and in the end, made things right.

I can see I am not the only one who has been taken care of so well by Natasha! She was absolutely amazing! After calling another branch of Hunt’s looking for a used DSLR, I serendipitously decided to give the Cambridge shop a shot. Natasha answered, and stayed on the phone for close to 30 minutes, calling all about the region to find me the camera I wanted, and was successful to boot! She even called back to make sure I had the other accessories I needed (memory card, etc) and it didn’t at all feel like a ‘sell’. When I did not know what the differences in additional lenses were, she patiently walked me through them, explaining in real world situations.
Since I had been doing research on the camera itself elsewhere and online, we did not get too much into the technical merits of the camera itself, but going on how I was led through the accessories, I can only imagine it would have been a great experience.
The other benefit of doing research online was knowing the going price of this model… and Hunt’s beat the lowest auction prices by $ 50!
I am very happy with Hunt’s and Natasha, and will absolutely make this my go-​to shop for all camera needs moving forward.

Gosh, I went in to return something that I bought there, but it wasn’t working. My assistant and I both tried to make it work. Employee # 1 tried to make it work, to no avail, so then began waiting on someone else, without telling me she was jumping ship!!! After waiting for Employee #2 to finish with another customer, Employee #2 then did the exact same thing as Employee #1, trying to make it work in the exact same ways, yet hadn’t heard any of the previous conversation I had had with Employee #1, so we had to go through the same hoops all over again. It was a frustrating, time-​consuming transaction until I finally got a refund.
I would never go there again!
Go to Calumet in Cambridge where the staff know their stuff, act professionally, and treat clients well, too.
Word to the staff at Hunt’s Cambridge: wait on ONE customer at a time until the transaction is complete. That will make everyone’s experience much better overall.

On the day I purchased my new camera, Todd was extremely helpful. I came looking for a transitional camera, a step above a pocket point-​and-​shoot. I had done a ton of online research first, and visited other area stores. By the time I hit Hunt’s, I knew which camera I wanted, but still wanted to hear about other options from knowledgeable people.
If I were to base my review entirely on my one visit with Todd, I would rate Hunt’s five stars. He was friendly, gave me plenty of attention while juggling several other customers, validated my own research, went out of his way to find me the ideal accessories, and gave me a good deal.
On other visits to this store, I was helped by different reps. One of them rubbed me the wrong way, so this rating loses a star due to experiences with that person. Though he was also attentive and knowledgeable, I could not shake the very strong feeling that he was practicing his salesman skills on me. He poo-poo’d every item I came in to buy, and tried to push alternate items that probably suited his own needs more than mine. I ignored his advice, and went with my own instincts. Happy with my purchase.
In general, this shop is way better than all other area stores I visited.

Omer, Oh, Omer… if I weren’t seriously happily married and totally in love with my husband I would have kissed you RIGHT ON THE SPOT when you handled my transaction lickety split like.
So you must be wondering what did Omer do that deserves such an introduction, right? Well, lemme tell you, I was in dire need of a new charger for my Panasonic Lumix (highly recommend btw) and I procrastinated sooooo long to get my «lost» charger replaced that it was a day before we went on a Groupon to the Cape Ann Whale watch and I had no camera charged! WHAT IS WRONG WITH ME???
So I called Hunt’s in Melrose, they didn’t have it… although they are a HUGE store, they really don’t have stuff in stock the way the should, but they were kind enough to say they could order it and I could get it in a day or so. Well, that’s fine really, it is, if I didn’t have a whale watch to go to at 8:30am the next morning. I asked where they would be getting it from, praying that it wasn’t like Hadley or Providence or something like that… I was told it would be either Boston (just as bad as Hadley seriously) or Cambridge.
CAMBRIDGE IT WAS!!! Melrose transferred me to Cambridge, spoke to someone on the phone to make sure that they had what I needed, he said yeah they had it, I said could have one held for me, he said there were loads of them, so I wouldnt have a problem getting one.
Now it was getting there in less than an hour from Wakefield. I was stressing.
Sprint Navigation to the rescue and the fact that it was after 7pm — Cambridge traffic wasn’t too bad. Found an illegal spot in front of the store, grabbed the credit card and the camera and scoped out for Cambridge po-po’s…all clear.
Ran in and there were like loads of people in this little store, it was 10 to 8 and they closed at 8… I looked longingly at the guys behind the counter and held up my camera and said «I called earlier about a charger for my Panasonic» Omer looked at me and said «oh yea, you spoke with me…» I said «I’m parked so illegally…» he grabbed the camera, took out the battery, grabbed the charger off the wall, checked to make sure that it worked, told the customer he was working with that he was still helping them, and headed over to the register.
My entire experience with Omer lasted no more than 15 minutes and I was back in my car, no ticket, no po-po’s, no boot on my pretty green camaro. I love me some Omer!
So here I am… Unilocal’g before I go to bed about my good friend Omer.
Go here if you want great service, and attention to your requirements.

I’ll bump them up to three stars from my last review. I’ve had to go in here recently when I needed some rain covers right away and Calumet only had the very-​serious-​professional grade ($ 150 instead of $ 8) models available. The staff person I talked to was great, she showed me exactly where they were, gave some recommendations, and was very personable.
I needed some prints later, and while Zeff was able to turn them around faster and I went with them, the person at Hunt’s was helpful and honest about turnaround time. I appreciate that.
Since most of my previous gripes with them had been customer service related, I’ll bump them up in my books. I’ll be glad to shop here again, especially since they’re at least regional (Calumet is national) and a brick and mortar photo shop.

Alright, yeah!!! This crew knows what’s happening. Whether you’re into digital or film, video or paper… or ??? they’ve seen it all, and they know just about everything. George, well, he REALLY knows it all. Natasha is a goddess, too.
Oh, and Ben Affleck buys his stuff here. So, that must mean it’s cool, right? hardeeharhar