McDonalds

Worst McDonald’s I’ve been too. Bathroom are so dirty, I was scared to let my kids touch anything. The food was dry. I understand that it’s fast too but this is bad. Plus a McDonald’s with no sweet n sour. WHAT!!!

This place is a joke. Horrible communication/​customer service. Almost always get my order wrong. One star because it’s the only affordable option for on-​the-​go food (aside from Taco Bell) in my area, and is the only reason I continue to return to this location.

I am, upping my rating to a Two Star review, because it is now dinner and a show (Prostitute performing on a john in full view with the car door opened directly across from me when I pulled up to get food around 8 am, something I wish I could un-​see, but can not). The food has improved. I think a lot of the complaining worked a little.
I asked them to salt the fries and the employee told me that they only salt the fries once on the first batch of the day. She said that they salt falls to the bottom of the bin and that it sticks to the new fries throughout the day. It has been a few months since then and they have since started salting the fries. I order simple stuff here, no special orders, and it has been o.k. It is still a sketchy place.
Another time, a few months ago, it was only about 9:30 and they had closed the drive through. I waited at the ordering spot and no one ever took my order. I drove by the window and saw a few employees hanging out inside and it was early, so I tried it again. There was still no one taking orders. I drove up to the first window and saw three people there talking, then someone else at the next window. I then parked in the lot and went to the door. The door had apiece of paper taped up, on which was written,“Sorry we are closed”. there were many other people waiting at the drive through at that time, so I felt bad for them and tried to show them the sign. they were still waiting as I left to go elsewhere for dinner. I went back the next day to complain and the guy said that they had to close, because there were only four people working that shift. It seems like it would still be able to run a McDonalds with Four people, but apparently, it is not.
I have not seen this problem recently, although I’ve been still going to other locations and not eating junk food as much as I used to, but I still occasionally eat here and the food is a little better.

I simply ordered a vanilla iced coffee from the drive thru and it took almost 10 minutes for them to make it. Then as I am sipping my drink on the way home I notice something very odd about the coffee. It feels like there’s something in it that shouldn’t be in there, and sure enough, I take the lid off and move the ice around a bit and find a plastic bag in there! it must’ve been the bag holding the cups but I am appalled that the staff did not even notice the bag or care enough to take it out. never going here again

This place screws up my order more often than not. There have been several times I have ordered two breakfast combos and one hash brown is missing. Once they forgot an orange juice and tried to charge me for it when I brought it to their attention. I had already paid for two combos which include two drinks… Boo. Guess I should stop being lazy and make breakfast at home.

In the time I was waiting for my one mcflurry I was able to download this app, create and account and sit around for 15 minutes, while we watched the manager yell and curse at his employees. Never coming back to this place again

Though the customer facing staff seem like good people, this is by far the worst McDonald’s I’ve been to. They are consistently understaffed. The management is rude and uncaring. I don’t like leaving negative reviews, but this store has been horrible for years. We keep giving it another try, but is never a good experience. As others have stated. Stay away. Pick another McDonald’s. They are placed every few miles along the highway, and trying this one instead of going down the road will likely mean you will wait forever for your food… that some of the food will be hot and some will not… that you will have an uncomfortable experience due to the stress bursting through the drive thru from good people at their wits’ end, etc. I finally registered a complaint with McDonald’s Corporate, though I am sure many others have done the same in the past. I have no real hope this restaurant will ever be someplace I enjoy frequenting. It’s just a terrible experience… always.

This McDonald’s seems very dirty to me. There is no professional mannerism here. Workers acting like they don’t want to work at this location. I went into the drive thru and was behind 2 cars and they got their food pretty quick. I ordered 4 cheeseburgers, mcchicken and large fry. I was in the drive thru waiting and waiting for almost 10 mins. The fries were soggy, cold and gross. The burgers were nothing special. Pass on this McDonald’s. There are better places down the street.

I haven’t been in a McDonald’s in almost two years. I’m staying across the street at a hotel here and just felt like a couple of cheeseburgers. I read the reviews on this place and I’m like c’mon I just want a couple of burgers simple right? Ordered two cheeseburgers medium fries and large drink and begin my wait noticing quite a few people ahead me waiting as well. Now I could be wrong but I could swear they were out of ketchup packets. I thought I heard an employee say that. Two times while I’m waiting an employee said we are just waiting on fries folks sorry for the delay. Now this guy seemed to be the only one with any customer service skills. Everyone else looks terrified to speak to a customer. So I continue to wait and now there are people being served 4 to 6 numbers after mine. Yup waiting on those fries I guess my burgers got passed up. I’d pass this place up. What they need is a complete over haul. They’ve redefined fast food to slow as hell or no food depending on what they run out of.

I had to come back and write a new review. Last summer was a disaster. From the ice cream machine being broken, them ordering a newnone, then trying to fix the old one, low on staff, dirty, drive thru closed during the day, etc. omg it was bad. I have to say there’s been a big change…
This change has been solid for about 4 months. Idk if they got new mgt nor not but it’s running a lot smoother. Finally, there’s teamwork and cleanliness and not out of stuff on the menu… glad to see yall are back into the game!

Came in with another person on a Wednesday for dinner.
Food:
Like any other McDonald’s. We had a pretty big order, 4 filet-​o-​fish sandwiches, 1 artisan grilled chicken, 1 artisan crispy chicken, 1 mcdouble, 1 mcchicken, 1 sirloin burger, and 2 large fries. I personally had the sirloin burger and it tasted pretty good.
Fries were crisp and fresh, right out of the fryer.
Place:
Pretty big eating area, has a drive through, and close to other eateries and stores. We were staying in a hotel across the street so it was pretty good.
Service:
Pretty busy McDonald’s. There were 3 other orders ahead of me, and 3 orders after me. Considering the order was pretty big they completed the order in a reasonable time, but lost some points in the accuracy, they lost a sandwich.

This place was «Over the top»
Ever seen My Best Friends Wedding.
Julia Robert said it right when she spoke these lines.
I think the manager on duty Amman needs to realize he should borrow her lines today.
Julianne Potter:
I’m pond scum. Well, lower actually. I’m like the fungus that feeds on pond scum.
Michael O’Neill:
Lower. The pus that infects the mucus that cruds up the fungus that feeds on the pond scum. On the other hand, thank you for loving me that much, that way. It’s pretty flattering.
Julianne Potter:
Except it makes me fungus.
Late last night I went through the drive through and ordered a Fish Filet Sandwich add bacon and a coke.
When I got it the fries were cold, package only half filled, dry and only a quarter slice of cheese on the burger and the burger was cold too.
I walked inside and asked politely for the correct order and Hot. The manager was a young kid, seemed nice, offered to remake it for me. After I got the Re-​made order I checked it, and had to ask for more tartar sauce. He brought me a courtesy cup and I asked him to just put a teaspoon on the sandwich.
He brought it back to me with I am not kidding you over 6 tables spoons of tarter sauce on the burger and he tried to hide it by stuffing it in the bag and rolling the top shut. Talk about a childish act, to ruin my sandwich because I asked him to do his job.
At this point I insisted on my money back in full. He said ok and then had the nerve to ask me if I wanted to take the meal still. I s this guy for real? Someone must have really treated him bad today to act like this to a customer. I would recommend you stay far away from this McDonalds.
To top it all off. The guy before me got free nuggets because the employee hit a promo button by accident. And a kid walked in and asked for water. And the charged him not for the cup but for the water. $.43 cents.
Poorest display of customer service and accuracy ever.

This place is ALWAYS filthy and the food is cold and the staff is R U DE! I do not mclove it! One time an employee rolled her eyes and talked smack about me when i tried to explain that they shorted me a fry!!! Then when i complained to amed the manager he smiled at me said he would «address the rude behavior» But i believe they were dating or something i doubt he did anything! I have problems 50 percent of the time i go there, so guess i will stop besides i think health department would close them down if they came in, they would get a F rating! Mcsad

This had to be the slowest McDonald’s in the world — stopped there with a couple friends on the way to Apple Hill to use the restroom and get a snack. (couldn’t find Starbucks) Ordered the mini meal 4 piece nugget one. After I ordered went to the restroom. Came back meal not done yet. Asked for my drink. Got that — another 5 minutes went by. I asked about the meal — they said they were having trouble with the McNuggets.. Place wasn’t even busy. After another 10 minutes — asked for my money back and said I was/​t paying for the drink. Friends were smart — one got coffee and the other nothing.

I live in Cameron Park and I will drive eight miles to avoid this McD’s. The management apparently feels that service is not a part of the establishment’s character, consistently serving the minimum portions they can get away with.

Theres homeless kids in the parking lot ²⁴⁄₇. The management treats not only their employees but customers like CRAP off the floor.
I am (scratch that… WAS) a frequent customer and I know most of the employees personally.
Ive always had a problem with the store managers but nothing too serious until this morning.
My Boyfriend (who previously worked his butt off there for three years) and I went in this morning and bought some OJ and oatmeal.
My bf was being a gentleman and went to grab our tray when the order was ready. So being that he worked there for three years he knows everyone and said hello to his previous co worker/​current friend up front. Out of absolutley NOWHERE, the corporate store OWNER turned around and screams at my BF «what did you say boy? Get the fuck out of my store now.» Thats a quote I kid you not. We had no idea what this guy was upset for. He told ME. the paying frequent customer to also «get the fuck out» because Im «guilty by association for being with him. I told him I wanted a refund and his corporate information to file a complaint. He refused my refund and info and told me «because I dont want to» I proceeded to say that I wasnt leaving without a refund and apology to me and my Bf for being screamed and cussed at directly after a purchase.
He threatened to call the cops on me (Lol for what).
Eventually I got my refund and he THREW my change at me… (seriously) I continued to ask what we did wrong. He was convinced that my BF cussed at the guy he was talking to (Who was his friend and co worker). I reminded the man that my BF had worked there before untill about a month ago. He replied with «yea and theres a reason that piece of shit is gone»… hah WOAH!!! Yea the reason is he got a better job that gave him more than three hours a week and a decent amount of respect. HE quit!
Bottom line is I am very familiar with this specific mcds and it is downright horrible customer service horrible food horrible maintenance and horrible management. Also Do NOT work there… you WILL be treated like a slave unless you are a mean 40yr old mexican woman.
I am not making this up. I used to love it untill I realized how horrible it really was.
I called corporate office and made a complaint and I wont stop until that man loses his shitty job. Dont go there.

Shame on me for coming back so often. Shame on McDonald’s for putting an addictive chemical in their fries that makes you crave them fortnightly. This location consistently has the worst fries out of all the McDonald’s I have been to. The customer service is generally fantastic, with bouts of being above average (I have never had a problem with customer service, even when it was bad it was pretty damn good.) Let’s face it, we all go to McDonald’s for their fries since the rest of their food is generally bland.

1. They are always out of something mostly ice cream its very annoying.
2. The girl at the drive through was so rude we could hear her complaining through her microphones and then when we get to the window shes rolling her eyes and staring at us rudely. I have no idea what we did that made her so upset?
3. Then they mess up our order. really?
Never coming back here again.

Moved to Cameron Park a year ago. I have been to this location over 10 times (I have kids). NOT ONCE has my order been correct. I’m at the point that it makes me so mad I can’t help but laugh at the fact that I continue to go back.

Probably one of the worst mc Donald’s I’ve ever been to. Unprofessional. The employees cuss all the time. They don’t take their job seriously. My fries are cold half the time. There’s one girl who’s always rude to me everytime I come in. It’s like what the fuck do you want now? Type of attitude. This mc Donald’s flat out sucks I’m not coming here anymore I’ll make the extra drive to el dorado hills.