Bad service, we had our salads before we got our drinks. I was done with my steak and vegetables before my potatoes came out. I enjoy Applebee’s but I will never return to this location.
Megan N.
Évaluation du lieu : 1 Folsom, CA
I just tried to do carside to-go for lunch. Called at 12:55 pm, said it would be 15 minutes. I show up at 1:10 pm and wait. and wait. and wait… Until I’m too hungry to wait anymore! I walked inside at 1:40(a full 30 minutes after I was told it would be ready) and asked a server to look into my order. They were slow; 2 – 3 servers were standing around. Finally the guy behind the bar(AJ) told me he’d have my order up in a minute. About 10 minutes later he brings it out and rings me up at the bar. NO apologies for been excessively slow, no recognition that I shouldn’t have had to get out of my car and track down my own order. I get back to my desk to each my lunch and find they forgot my salad dressing. I am not looking for money just a human interaction acknowledging they screwed up! Really disappointing service today. I won’t be using their carside service again.
Felicia W.
Évaluation du lieu : 5 Boise, ID
Remodeling the kitchen and needed a meal. It was about 20 till closing. I ordered via Internet for curbside pickup. When I got home and opened the boxes of food I was pleasantly surprised. We ordered an American burger with cheese and bacon. It was on this fabulous buttery brioche roll and cooked to perfection the way we ordered it, with«some pink». The onion rings were awesome! Big, crispy with a Pablo bread crumb coating and the fries were well seasoned but not too salty. I will order again during our remodel since it’s hard to cook with just a microwave that’s in the garage. Try what we ordered. You’ll love it.
Eat O.
Évaluation du lieu : 1 Yuba City, CA
service pretty good but food was freekin bad, brisket burger w thin layer of brisket was 19 sum w a beer, neva goin bak hea. I went to jack inna box after raw deel dude dont do it, got jammed
Susan S.
Évaluation du lieu : 2 Folsom, CA
I went to Applebee’s with my adult son. We ordered our drinks and an appetizer before ordering our meal. We sat there drinking strawberry lemonade and waiting for our appetizer and finally had to ask for it. They forgot to order it. It came and then 2 minutes later came my cold chicken. They did replace my cold food and got me warm food. However the food was not good. No flavor. Old rice. Basically not something you want to eat. Very sad that Applebee’s has gone down. I won’t go there again.
Susan M.
Évaluation du lieu : 1 Folsom, CA
Just had dinner there last night Ordered the THREE-CHEESECHICKENCAVATAPPINEVEREVEREVERAGAIN! I called the restaurant this afternoon to see if anyone else got ill from eating the THREE-CHEESECHICKENCAVATAPPI the person I spoke too said they had many issues last night. From under cooked food, to cold food to messed up orders. Not an apology not any type of concern at all. DANG folks I got violently ill and it is still causing issues today NEVEREVEREVERAGAIN
B L.
Évaluation du lieu : 4 Shingle Springs, CA
I do the curbside menu frequently, never once has the order been wrong. Polite, great service, food is well, prepared. Staff is so sweet and thorough. Good place for curbside!
Melissa S.
Évaluation du lieu : 4 Folsom, CA
I have a 2 year old, and the little games on the tablets for them to play with is awesome! This specific location is great, always nice waiters and great food. My only grip is I ALWAYS miss happy hour!
Dylan R.
Évaluation du lieu : 5 Sunnyvale, CA
Great service by Jessica today(Saturday) at Lunch. She was very efficient and friendly. Never been to any Applebee’s before. Food was good, will be back again. Thank you for your hospitality. I was there with my wife and a toddler.
Lorre B.
Évaluation du lieu : 2 Shingle Springs, CA
They cater to my husband. His drink is on the table as he sits, then they walk away without asking me what I want! What’s that all abou? We used to go all the time, but not anymore. Once a waitress walked up and hugged my husband and walked away! What!!! He swore he never met her. The manager is a cold fish. NEVER goes to tables to ask if everything is ok. We were repeat customers, but now we go to other places. I work too hard to be treated like this…
D N.
Évaluation du lieu : 4 Shingle Springs, CA
Really getting better. The service has improved, and so has the food. Good Job!
Dana C.
Évaluation du lieu : 4 Ione, CA
What a huge improvement. I don’t know what this location did, but they sure made some smart changes. The food is a hundred times better. I used to not like this place at all. It’s down the street from my house, cheap and convenient and I still refused. We gave it a go last night as a last minute thought and we were not disappointed. The service was great. The food used to be a 1 star(out of 5 — on a family style restaurant scale) and now they’re at a 4. My steak was wonderful. Cooked a perfect medium rare. The tomato basil soup we couldn’t get enough of. The blue cheese and pecan wedge salad is my new favorite and the burger was HUGE, thick, juicy and cooked to order. We will return!
Tom R.
Évaluation du lieu : 1 El Dorado, CA
Sadly this is the one of the only sit down restaurants in our area. Food is as expected; decent and respectable. The service is laughable, always has been.
Sierra S.
Évaluation du lieu : 2 Folsom, CA
So we go on Christmas eve and I want to order a hot totty and our waitress didn’t even know what it was so she so no the didn’t make them after asking the bartender for one I finally got it. my fiancé got all you can eat riblets and our order comes out and after that our waitress disappeared so my fiancée never got another order of riblets in fact we didn’t even see her for 25 minutes at that point we were just wanting to leave so we called the manger over and he gave us 4.00 of the Bill after saying they would comp it. So horrible service and horrible manager Oh and the food and my drink were Luke warm.
Dustin W.
Évaluation du lieu : 2 Shingle Springs, CA
Customer service was good. I ordered a turkey sandwich. Bread came out soggy full of grease. Sweet potatoe fries were pure sugar taste. 4 stars for the service though.
Daniel A.
Évaluation du lieu : 1 Cameron Park, CA
So decided to give apple bees another try and horrible! I don’t see how they stay open. The cooks should be working at a fast food joint! My son ordered a grilled cheese since when is it melted cheese and dry toast! I was burnt so bad I’m surprised they sent it out they had to know it was gonna go back. i ordered a burger and it a was like eating charcoal! Never again.
Nico C.
Évaluation du lieu : 2 El Dorado Hills, CA
Came here for their two for $ 20 deal, ended up getting the $ 25. I ordered the half rack ribs while my g. f ordered the Mac n cheese with chicken tenders(odd dish). The portions where extremely small especially for the final bill. Atmosphere is what you would expect.
Dakota R.
Évaluation du lieu : 1 El Dorado Hills, CA
Me and my fiancé have gone here many times to eat. We’ve always been given moderate service(never great) but I will also say we come around dinner time which is probably there busiest time. Today we decided to go and have an early dinner late lunch at 3pm. When we opened the door we were created by the hostess like normal. We asked if we could have a booth and as she looked around she said that there was non available. So she walked us to a table and we sat down. Our waitress came and took our drink order and left. We then watch the hostess immediately walk to an empty booth that had dishes on it and clean it off. Which took her a whole 30 seconds. We then tried to flag her down to ask if we can have that booth instead. But both our waitress and the hostess went the other way and stayed in the back room for about 5 minutes. The hostess came out and as my fiancé looked at her(and her looking straight at him) she turned her head and went to her station. My fiancé got up and went to talk to her asking if we can move to that empty booth(now 2 empty booths were available) she asked if our waitress had come to our table and we said yes to take our drink order which was almost 8 minutes ago. She then replied«no you can’t have that booth. You have to sit here» Maybe it’s a policy they have there. But we have never been treated like that before. We have gone to many restaurant and asked to switch tables and every time we were treated with respect and they moved us. The hostess needs to learn some manners and maybe the people business isn’t were she belongs. Unfortunately we did leave we didn’t make a scene in the store at all but I feel we were disrespected.
Pedro F.
Évaluation du lieu : 4 Newhall, CA
Came here late around 9:00pm on Monday night. I’ve been to other Applebee’s in the past and I wasn’t impressed but since at this time not much is opened I didn’t have much of a choice. I’m actually glad I did, the service was great they checked in with us every now and than to see if we needed anything. We started off with the mozzarella sticks which came with a side of ranch. They were ok they tasted like any other mozzarella sticks, nothing that stood out. I love ranch don’t get me wrong but I would of preferred mozzarella sauce. I ordered the shrimp scampi linguine since it was recommended, my wife ordered a chicken tortilla soup and my boy ordered the chicken with gravy and a side of fries. She didn’t like it since it seemed to bland and it seemed to be missing the chicken. My boys fries had just the right amount of crunch and saltiness. The chicken was juicy and tender and the gravy had just the right amount of spices. I in the other hand loved mine. The sauce was just right not too salty or watered down. The shrimp seemed like it was cooked separate than placed on top before serving which gave it a nice different taste all together. It was served with a bread stick and chopped squash which were nicely cooked as well. We than ordered the triple chocolate meltdown for desert. One thing I’ve realized is not eveyone can make a good lava cake but they did it and I was impressed. I’m not a big chocolate person but this one I liked and we ate it all up. Overall it was a great visit and I think I just became a regular here whenever I’m in town. Great work to the servers and the chefs!
Nicole B.
Évaluation du lieu : 1 Citrus Heights, CA
Quite a disappointment. I came here with a group of about 15 for a friend’s birthday. My friend called well in advance to make a reservation and to let them know it would be a large group so they would be well prepared for us. She and I got to the restaurant 20 minutes before our reservation time, as requested by the employee who took the reservation. However, the host that greeted me didn’t know about a reservation. He then went and talked to someone behind the bar and came back to tell us there is a reservation but no where to put us. Shouldn’t they have planned for that ahead of time?! After about 20 minutes(the time of our actual reservation) we were finally told that they would have a space for us in another 15 – 20 minutes. Now our entire party is standing in the entrance for 20 more minutes. When we were finally seated they took our drink orders, but not all at once. It took way too long to get our drinks as well. I waited about 15 minutes just to get a water. Also, my friend ordered a glass of wine and when they brought it to her there were lipstick marks all over the rim. Gross! We also had to ask for menus because they didn’t automatically give them to us. By the time everyone got their drinks we were starving. However, they didn’t ask if we were ready to and the birthday girl had to flag someone down to ask if we could order. We finally did so and had to wait about 20 – 30 minutes to get our main entrees. I ordered the pepper crusted sirloin off the pub diet menu. The taste was only so-so, My main issue with the food is that there was barely any sirloin compared to the greens and grains, very much unlike the picture. Also, my food came out 10 minutes before everyone else’s. I am the kind of person that doesn’t eating until everyone has their food so mine was cold by that time. Also, my skinnybee pomegranate margarita didn’t taste like pomegranate at all. It wasn’t until after we all began eating that the service got better. The waitress continuously checked on us and gave us refills. I just wish we could have had the service from the very beginning. The sad part is that the birthday girl wasn’t happy and regretted picking the restaurant. What a shame.