Car Tune Auto Care

We’ve had great luck with our car repairs (Honda and Toyota) for many years working with Dave at Car Tunes. He’s easy to get in to have our cars worked on. And he’s one of those guys that will tell you what really needs fixing and what can wait if you can’t afford to do it all at once. He’s honest. We haven’t had any problems with our repairs.

I was stuck in a situation where Pruneyard Shell was ripping me off on a smog check. I stopped in, and this place, Car Tune, looked busier than heck. The guy got me in for a quick hose replacement, twice, because Pruneyard Shell was giving me the runaround with the «wrong hose» bs.
They did the job quick, put a custom fitting on the hose and charged me only $ 10 for the 5 min job, the first time. The hose replacement on the second trip was fast, as I was put first in their queue, and free.
After coming back from Pruneyard Shell the final time, where they had completely written me off, I had these guys look over the car. The mechanic stopped what he was doing, and spent a good amount of time talking with me and giving me advice on the car and it’s smog needs. They weren’t sure if they could do a Star smog. I didn’t do my smog with these guys, but I definitely got great service for what I needed.

DONT EVEN WASTE YOUR TIME TAKING YOUR CAR HERE!
I brought my car here for a 100k service and he ended up keeping my car for almost 2 weeks and by the time i got it back there was problems with the car and it didnt go into the shop with the problems.
When i brought it back to tel the owner what the car was doing he made up a bunch of excuses !! Total waste of time!

I have been going here for 5 years.
I never felt that they were trying to sell me something I did not want.
The prices have been generally fair and service satisfactory.
These are hardworking honest folks — especially the owner, David.
The issues I have been here for :
+ Brake Job
+ Transmission service
+ Timing belt and water pump change
+ 30k, 60k, 90k services
+ Oil Changes and Tire rotation
A few times they have fixed small issues for me and did not even
charge. I do trust these guys with our cars. Go give they a try !

I have taken my two vehicles here for the past 6 years, and they’re very good! You can save hundreds of dollars going here and avoiding the price gouging dealerships. Dave, the manager is cool too. You can’t go wrong taking your vehicle here. While you’re waiting for your oil change or whatever, you can walk to downtown Campbell, and grab lunch or a coffee. Good location. Avoid Jiffy Lube and drop it off with Dave. TRUST me!

Brought my Mazada into Car Tune because it started running rough I was told I needed a new distributor I agreed to the repair and picked up my car the next day and it ran good when I picked it up but 3 days later it stoped running and would not re-​start had it towed back to car tune they called me the next day indicating the car was ready when I picked up the car it ran good but a week later it stopped running and would not start had it towed back to Car Tune 2 more times with the same results (BAD), on a recommendation I had the car towed to Townsened Automotive (Great Shop), picked up my mazda the next day for a very resonable bill and the car ran great for 3 years until I sold it.

I was pretty surprised to see the negative reviews here. My wife and I have been taking our cars here since they opened and have never had a problem with either the mechanics or the quality of their work.
In fact we were just there today for an oil change and brake service and had another positive experience. Will be going back whenever our car needs service.

Went to this place — 3 guys standing around — lots of cars in the parking lot w/​hoods up needing work.
They saw the $$$ of fresh meat walking into the establishment. Needed to get something fixed and they found the problem and fixed it right away but found out later that they charged WAY TOO MUCH! Oh well, at least it’s fixed.

I know that car Rebekah has. Its still sitting there.
Not a good place to get your car fixed. It’s an alright place to have your oil changed. Thats all they should really do, change oil.

DO NOT TAKE YOUR CAR HERE!!!
Some mechanics really think all women are idiots. Well I happen to be less of an idiot about my car than your average shop student at the local tech school. This establishment screwed us on a water pump. We took our meticulously maintained, 1998 Subaru Legacy Outback, which has 111,000 miles on it, to get it’s timing belt replaced. So we decided to do a top end job; replacing the water pump, thermostat, and timing belt. Well.
We never drive the thing. We live downtown, and take it to the Costco in Santa Clara, my boyfriend’s father’s house on Yerba Buena, or the Campbell Farmer’s Market if we don’t take the Lightrail. This car doesn’t get a lot of driving– we don’t have a commute, and if we do use it, it’s just short trips.
Well, a funeral in Gilroy was a different story. And on the way there, (this is just 2,000 miles and three months after the work was done) the engine seizes on the highway. The overflow reservoir in the radiator was full, but the engine smelled like it was overheating. Water Pump…
The proprietor, who at one point admitted that he was not the one to work on the car, «Dave», is insisting that the motor seized because there is a «slow leak» in the radiator. He can’t explain why there was coolant int he reservoir, and actually hung up on me twice. I am one of those people who stays calm, plus I do know what I am talking about and am mildly amused that he thinks he can pull one over on me. He became volatile, and I am reporting Car Tune to the Better Business Bureau.
Our perfect car is junk because of this business. DO NOT TAKE YOUR CAR HERE!!!

Took my car there to have the alternator replaced. No dashboard lights came on when I dropped the car off. Did a great job of replacing but when I went to leave, my SRS light came on and flashed. I immediately got out of the car and went back in to tell them about it. They said they would have to look at it tomorrow. I called the next day and they told me they could not figure out why the light was on and that I would have to take it to the dealership AND they still charged me $ 400 total. Stay away from this place!!!

If you value your pocketbook, DO NOT TAKE YOUR CAR NEAR THIS PLACE. I began taking my car here because it was close to my house. I started becoming suspicious when I would take my car in, and each time, the mechanic or receptionist would claim I needed some new part or treatment. This would happen whether I took the car in for scheduled maintenance, such as an oil change or for an actual repair. Now, my car is almost 10 years old, and has more than 100,000 miles on it, but it’s a Toyota, so I don’t expect to have too much go wrong with it. However, I’m a woman, and I’m well aware that car shops like to take advantage of women and senior citizens.
The clincher happened about a year ago. The shop claimed that I needed a new clutch THREE WEEKS AFTER I had had the clutch replaced somewhere else! I took the car in to the clutch shop, since it was still under warranty. Nothing was wrong with the clutch. It’s a year later, and there’s no sign that anything is wrong with the clutch. Needless to say, I haven’t brought the car back to Car Tune since.