Pleasures From the Heart

Amazing selection the ladies working here are sweet and helpful. Definitely going to be my go to shop for all my needs :)

I have been to many other shops, but hands down this one is the best! The layout is simple and we’ll orginized. I was able to find everything I wanted! Then if I had any questions the girls working were amazing at helping me. They also let you shop in peace with out feeling like your being watched and judged. I love that there is a seperate room for all the novelties that’s just as big at the lingerie area. I was in looking for a gift for my sister-​in-​law and they carry a great selection of «naughty and nice» lingerie. I will also be back for their huge wall of Bachelorette party items!

I’ve been to this establishment a few times and it has an excellent selection of products, lingerie and just fun, fun stuff!
Crystal is extremely knowledgable of everything that she carries in her store and will give input if you want or let you browse in peace. They also open the items you are purchasing and tests them with batteries to make sure it works so you’re not disappointed when you get it home! If you are curious or want good quality adult toys, this is the place to shop.

Not nice people. Seemed as if I was bothering her. Mediocre selection low quality. A shame there is not a quality adult store in silicon valley

This is by far my favorite sex shop in all of the bay area (so far). The selection is SO huge I always end up leaving with way more things then I anticipated. Haha. The prices are super affordable and they have a good selection of everything! The girls that work here are super sweet, friendly, and welcoming. I have been to quite a few sex shops but this remains my favorite.

Right by my house with a clean environment. I love the selection and helpful staff suggestions. Definitely returning for gift for my friends and self!

I’m glad I came across this cute little place. They have everything you would need, everything. I came here to get a penis cake pan for my sisters birthday cake. They have a great section dedicated just to bachelorette party themes. They have a huge selection of really cute lingerie. Plenty of adult toys, books, accessories. I really liked that their were two young chicks working here, not some old creep that makes you feel uncomfortable. I can’t wait to come back with a friend to get some lingerie. Also a fun place to just shop and laugh. The parking lot is small and the area in general is a bit sketchy, but other than that this place is a gem.

Went here to get a bullet. Clerk was very nice and helpful. Large variety of merchandise in a clean store. Definitely recommended and coming here again.

I love this place. Don’t want to go too much into detail, just in case someone I know reads this. cuz you know… it’s the internet.

My first sex store experience was horrible, I was creeped out and thought I would never step foot in one again. But my shopping experience here was completely different! The store, as well as the staff, are opening and inviting. There was a huge selection to choose from that was pretty overwhelming, but one of the girls asked if I had any questions. If you are shy like me, I would recommend to bring a friend because it made my first time purchase soo much more comfortable. There are NO REFUNDS but they test your toys at the time of purchase and sell batteries for a cheap price too if needed. Three items came out to $ 72 so be prepared to spend!

I love this place more than the other little shops. Ask for the behind the counter goods… The top notch items that are for both you and your partner so that it is shared pleasure. My hubby is shy at admitting or asking… But i know he appreciates these little gadgets every now and then. Hate to stick to a routine. I recommend this place for all long time lovebirds to spice up the hut! They also have natural oils and lubricants that are organic… Fit for me and hubby since we both have sensitive skin

Wasn’t assisted when I needed it, cashier was on the phone the whole time while eating and talking with her mouth full

Now, before you are asking why is a guy going to a store like this, well it’s simple. They have items for men to keep thing warm when you need them, plus I enjoy shopping for gifts for my friends. Since, I do not have anybody to buy for on a normal basis, but when it come to shopping to make somebody embarrassed during a birthday party or gift, this is a great place to shop. As for a guy, I do not feel like people are watching me the whole time, I am free to shop, and ask questions when I do need help.
The employees there are great and fun to talk with about different things. Now if you want to find a good place to shop, this is one.

«Our boss doesnt let boys in the dressing room.»
And I was done. I brought a friend here for a rocky horror picture show Halloween costume since I’d been here several years ago.
The gender discrimination and sexist views of the staff were noted from their strange looks and non-​verbal judgement when he asked to try on a garter belt for his costume.
I will be boycotting this store and encouraging others to do so as well.
Anyone, no matter their gender should be allowed to try on a silly halloween costume.
Shocking. Distressingly shocking.

They have a good selection, but oh my gosh EVERYTHING is marked up so much… I bought a book and even it was marked up! I didn’t think you’re supposed to do that…
So if you’re in a pinch to get a last minute gift, they will definitely have what you’re looking for… but it’s gonna cost ya…

Fraud!!! Read on…
I came here to check out what they had for my friends bachelorette party, and they had a good amount of things such as;
Penis necklaces
Penis balloons
Bachelorette sashes
Tiaras
Shot glasses
Party favors
Games etc…
We found enough stuff for our party to Vegas and things we may need there.
Upon check out, I was excited to use my 15% off all items, the lady helping said mark offer as used… In a rude and arrogant way. She proceeded to roll her eyes and be rude for no apparent reason. When we walked out to the car, she don’t even take off the 15%!!!
Honestly, going back wouldn’t have even been worth it, she had some major issues going on and to me it wasn’t worth it.
I think the store however has fun and exotic things to offer :)

Terrible customer service. She didn’t give me her name but has tattooed arms and chest. She was irritated and swore when I paid with a gift certificate, was completely rude, gave no eye contact or smiles.
Their stock of lingerie is cheap and not well made. Most looks like it was made in a sweat shop.
Selection of toys was decent, I recommend any Lelo products.
I purchased an organic lubricant… I’ve yet to test.

This place will bring out the inner porn star in you. You know, the one you’ve dug down deep enough it’ll take a visit to a store like this to unearth it. No joke.
There’s tons of lacy, see-​through, barely there lingerie for women and costume cover-​ups for the mens. Also in the front are doo-​hickeys, doo-​dads, a lot of unmentionables all throughout the shop.
Swimwear, stockings, fish net, high heels. Shoot, you name it. To the back behind the curtain is where you’ll find their literature, movies, gadgets, toys, lotions and miscellaneous items. And there’s a ton of them ‘miscellaneous’ items too.
Really fun to browse through when you have the time. I stopped in for some bachelorette party goodies. You’ll definitely find them here.
They take credit. No returns or refunds. Sales are final. Don’t forget to check-​in for a surprise! Parking out back.

I really don’t know how this place has so many 4 and 5 star reviews, or how the fuck this place keeps getting best of silicon valley awards. These people must not have to deal with the employee that I have had to deal with on both occasions I visited this store.
The first time I went was about a month ago, and it wasn’t so much that she was rude, she just wasn’t friendly or warm, or you know, anything you would hope someone behind the counter in a lingerie/​sex toy store would be. She was a little nicer when I was checking out, but this second time she was just totally rude. She wasn’t nice, and if anything just seemed pissed off that she had to deal with me at all.
I’m sorry to interrupt you while you were doing inventory or sitting on your phone, or whatever you were doing in the back. Excuse me for spending over $ 150 at the place that writes your checks.
I get the impression that this woman hates her job. I get it, it is retail, not the most fun or high paying, but you aren’t working at Ross. If working at Pleasures of the Heart is so damn bad then go work somewhere else. When I was at the store I saw a help wanted sign in the window and I hope it is because this girl is quitting or they’re getting rid of her. If you’re working in a place that deals with sexuality, a topic that is very sensitive for a lot of people, and you are going to have the attitude that whatever the hell you were doing is more important than helping a customer spend money at the business that employs you that deals with a potentially sensitive subject, then you shouldn’t be there.
I am giving 2 stars (cuz you have to justify such a thing with such an angry rant, right?) because the other employees who were there who I dealt with minimally WERE really nice/​friendly, and helpful. They even ordered a corset for me in a color and size I wanted that they didn’t have, and ordered another one for me that I saw in the book that I really liked. That level of customer service really makes me want to give them a better review, but truthfully it isn’t worth dealing with the totally unprofessional person I have had to deal with twice. I won’t be going back to this store.

My boyfriend and I came here to… explore. In the front were a lot of lingerie and sexy costumes. But we were more interested in the selection of toys they had behind the curtain. They had a pretty big selection of bridal fun-​filled things as well! Not sure what the other Unilocaler saw but they actually do have quite a few selection for anal pleasure. ;)
They have a 15% off Unilocal deal so check-​in when you get here!