Unique Nails

Staff are not polite or friendly. Language communication is lacking. Because i asked for regular polish for my nails, the man doing my nails said that I should do that at home and save money. No attention to detail. Very lazy job.

So i asked some friends about where to go to get my nails done for my birthday weekend ans more than one recommended Unique Nails in Campbell. I went in personally to make appointment and asked for Tammy. When i got there ahe was ready and i showed her a picture of what i wanted and she did exactly what i requested. She was very light with the electric file. She even gave me flowers for my birthday! I’ve had my nails done before and my fingers and always feel heavy… not these!!! Definitely found my new nail place! Thank you Tammy!

I’m going to this nail salon for almost 3 years. I’m such a difficult person to be pleased. Tammi the owner is the best person to do nails, … My is one of the best employee for pedicure, and Linda is the best for waxing… I love these three people. They are nice, kind, patient, and very respectful. Just ask for them!

Tammy really takes her time and hand paints all of her designs. She’s very meticulous and detailed.

Wonderful! Always such great service with friendly attitudes! I usually bring a picture of what I want and they recreate it flawlessly! Definitely would recommend to anyone looking for quality nail service. Recently won a beautiful Kenneth Cole bag and a $ 100 gift certificate at their raffle, I couldn’t ask for more! Thank you Unique Nails for your outstanding service!

I’d like to start this review by saying that I’ve been coming here for the past 10 years… usually they do an alright job, never great, but never that bad. However, my last visit here was absolutely terrible! I came in after work around 6 o’clock on a Monday. As expected I had to wait, but I was already anticipating this and didn’t mind. There were two girls ahead of me and we all waited about 25 minutes until they were ready for us. They sat two of us down at the same time, and this is where the trouble began. The girl next to me wanted acrylics, and I wanted shellac. The woman getting ready to do her nails said that she couldn’t do acrylics and so the manager switched me and this other girl.
The woman doing my nails did not have her station set up, and fumbled around for almost 10 minutes trying to set up, and arrange her equipment. I wasn’t upset at this point because I assumed she was new and just needed a moment to get organized. Then she finally sat down to get started and literally just looked at my nails for almost a minute. She got up and tried to get another employee to do my nails. I lost faith that this woman knew what she was doing and politely said that I was in a hurry, and it might be better if a more experienced person did my nails because it would go faster. The manager said «No, she needs to start doing this kind of manicure,» the other employee apologized to me and walked away. It was all downhill from there.
My manicurist looked so confused that I started walking her through the steps to remove shellac. She was painfully slow, and seemed like she had never done it before. She filed off the top layer unevenly and took off the top layer of my actual nail leaving a couple very thin spots. She wrapped my nails with acetone cotton balls and foil. We waited about 15 minutes and then she started removing the shellac. She struggled to remove some of it and then rewrapped my nails. The second time she obviously got frustrated and started scraping harder. She did this at the tips of my nails splitting and chipping them. It was painful and stressful. She said that in a minute she would have someone else take over, and I was so relieved. But the torture was not over yet. I told her that I would wait and have the other woman do my nails but unfortunately she was still working on another girls nails so my manicurist kept going. She pushed back my cuticles and scraped off the top layers of my nails. She cut my cuticles and skin that did not need to be cut leaving raw spots the sides of my fingers. I was so frustrated I wanted to cry.
Finally, they switched and another woman took over. She told me that my nails were thin and I almost lost it. She had to superglue one of my nails back together! I told her that the first woman seemed like she didn’t want to do my nails and I asked if she was new. She told me no, that this woman used to do nails but left for 15 years to be an accountant. She had not taken another nail/​cosmetology class and that she was afraid of doing anything but a standard manicure and pedicure. I was livid. She shouldn’t be working there or doing anything she isn’t comfortable doing. It’s not fair to the customers. The second woman offered me a $ 5 discount which hardly compensated for the whole ordeal. I tipped the second woman and made it clear that it was not to be shared. In addition to everything this took 3 times longer than it usually takes. It took me over two hours to get the worst manicure of my life. I was debating writing this review, but today my shellac started chipping! It’s been one day!
How can someone take a break from doing nails for 15 years and not be required to take a refresher course?! Shellac hasn’t even been around for that long, so of course she didn’t know what she was doing. I am furious that the manager pushed his employee into doing something she continually said she was uncomfortable doing.
All in all, there are quite a few people at Unique Nails who do a good job, and others that do not. But in this case, the saying ‘One bad apple can spoil the bunch’ could not be more accurate. I’ve been a customer for 10 years and I can confidently say that I will not be returning after this experience.

I can’t believe it’s taken me this long to write a review and I’ve been going here for 8 years already. Lol. Well there’s a reason why I’ve been here 8 years and that is because of the quality of work done on my nails. My is my nail lady and she is amazing, I can honestly say in 8 years I have never had one chipped nail. My is the best and I will continue to have her as my go too nail lady!!!

This Unilocal review is for Andy I made an appointment with him yesterday and he managed to get me in. When I arrived he was ready for me asked me what I wanted I showed him a picture and he said Ok I can do that. Can I just say that he is the nail shaper like my nails look amazing and he was no rushed he was very kind. I am coming back for him he is now my new go to nail tech.

First time I ever got fake nails. She didn’t get the shape and I kept having to tell her to make it into the shape I wanted. I got matte nails and when I would put my hand under the lamp they kept forming white bubbles and she couldn’t get them off and sent me home with horrible looking nails. I went home and I filed them to make them straight and had to go over with them with nail polish. And she didn’t even clean my cuticles like they always do. Stay away from Linda.

Every time I come here, I’m disappointed. I only come here last minute because every where else is full when I need my nails done last minute.
First, when I got a clear gel nail set, they turned black, and began bubbling immediately.
Second, I got a French manicure set. It immediately bubbled and one broke off.
Third, one lady made my nails really thick and didn’t clean the gel underneath which bothered my skin. I specifically said I want the powder thinned! They always argue when you ask them to redo something quickly.
Fourth, they never ever make it the shape I ask for or do what I asked them to.
The other day I asked the lady if she can soak my fingers in water then clean the cuticles. Her words «OK I do for you» she immediately drilled them, put a set of nails on, didn’t ADD gel powder like I asked for. Instead she painted them and it chipped the next day! Then towards the end, she drilled the cuticle! Something I specifically asked her not to do bc it ruins my cuticles. My sister got a set of gel powder coffin shape and got charged 30. I got charged 40 $ for shitty quality, chipped nail, and my cuticles/​skin are ruined and it hurts. I dont have a problem paying! However, i do have a problem paying for what i didnt ask for. All the nails are lopsided, uneven lengths and ugly. They’re longer than I wanted them to be. Every time I complained she glared at me smiling. At that point I knew she barely spoke any english.
Seriously, if you want to give great customer service, listen to your customers and do what they want because in the end they’re paying plus tipping you! Also, when we complain, it is rude for your guys to talk shit to your coworkers!!! Like it’s not rhat hard to realize you’re talking shit about your customers!

Tammy did an amazing job on my new nails. I love everything about them. My request was tricky but she pulled it off and they look beautiful. I cannot wait to go back and get different designs.

I enjoyed my first visit to this place the most and the following 3 visits I enjoyed less and less. When asking for an appointment it was insisted I just «come in» and wasn’t allowed to pick a set time. When I came in I would end up waiting 20 – 45 minutes for my fill, when I could easily get an appointment else where, on top of the fact their prices are outrageous compared to their nail art quality. Though some nail artists in Unique are very talented, I seem to get the nail artists who are in a hurry.

I go to this place often, sometimes they do a good job, and sometimes they don’t. I have mixed feelings for unique nails. The nails pictured were done okayish. Kind of sloppy near my cuticles, not the straightest nail filing job either. Although I do love the color. The lady who did them cut me with her nail file 3 times. Small cuts but hurt badly. It’s when they think they’re filing your nail but they’re really filing your skin. I’ll probably return to this place only because it’s close to me and sometimes I get good service. It’s a ⁵⁰⁄₅₀ chance.

I came here to get my eyebrows and lip waxed and left with two holes in my right eyebrow. The lady kept showing me the wax strip and saying she just went straight across. I told her that maybe the wax oozed onto the middle as I’ve NEVER had holes in my eyebrows. It was very disappointing to now have to fill in these two holes that hopefully grow back. Never going back. Of course she charged me. I told her I looked better before I came in than I do now it’s frustrating to have this happen, especially at x-​mas time and even more that she can’t acknowledge a mistake and try to make it right instead of deny, deny.

Best place ever!!!
Everyone there is very nice and professional. Kellie does my nails and is truly gifted and creative with her designs and always gives me a superb manicure and pedicure.
I won’t go anywhere else :-)

Love this place!
It can be busy and you might have to wait, but every time I got my nails done here I have left happy!
I will not go anywhere else now. I definitely recommend unique nails.

Came here years ago for a full set before prom and I forgot how much I liked Unique. I understand why they are always so busy.
This time around I made an appointment on Friday morning for 30 minutes later for a full set and shellac pedicure. They asked me who I wanted to take care of me but since I hadn’t been there in a while I said I didn’t mind having anyone available. I get there and am seated right away for my manicure. Andy took care of me and was very friendly! I asked for just a French tip acrylic and showed him a picture of the shape I wanted. He gave me exactly what I asked for, was pleasant and on top of it all. Finished my manicure in about 20 minutes! So fast! He also took care of my pedicure and did a super clean job.
I took one star away because I feel they are a little bit pricey but I will for sure be coming back for Andy again. Highly recommended!

This review is for Tony! ALWAYS does a fast job and treats me so well! This fill took 30 minutes and he trimmed my cuticles at the end to make my manicure look better. He’s always my first resort! $ 28 for a plain color acrylic powder fill.

I used to go here for about 3 years. I always thought this place was unorganized, and on the dirty side. However, I absolutely LOVED my nail tech (her name is Hannah). Even though I couldn’t understand what the owner was talking about more than half the time, I could tell she was always mean to her employees, over working them. My nail girl would be so busy, & the owner would double book her so she wouldn’t lose out on the walk-​in. There were many times my nail girl was running a full appointment behind bc of it.
My last visit there, the owner and my nail girl got into it & the owner kicked hannah out. The owner was so unprofessional is was disgusting, to treat an employee who has worked for you for ~8 years just goes to show who you are as a person. My nail girl insisted to do my nails bc I travel about an hour to go see her. The whole time she was in tears. Broke my heart. While she was doing my nails the owner kept taking stuff of her station yelling at her. After my nail appointment I helped her carry out her boxes, & gave her as big of a tip as I could. I work in the beauty industry & I know how hard it is to find another salon to work at, it can take weeks!
She now works at Emily’s nail salon in San Jose, used to be called permanent nails. She couldn’t be happier, she’s on time, works when she wants. The nail salon is super cute, clean, & the new owner seems like a sweetheart. Hannah recently had a baby & plans to come back to work end of June. I know there’s a lot of clientele of Hannah’s that haven’t found her yet, & I hope they read this and are able to book with her.

Got these done by the guy that works here 4 days ago. Already dirty as hell and rhinestones are coming off smh never. NEVER GOING BACK.