Bed Bath & Beyond

Everything there is so fricking overpriced… especially those Yankee candles! Ouch! But, I needed really good quality bathroom mats to replace burned out current ones so, I was ok with paying more. And, they were actually marked down 20% already. Cool. What was not so cool was the check-​out. They were seriously short-​staffed in the front, although as I was walking to the cashier, I heard on the loudspeaker «all cashiers to the front». But, none of them came! There was a family in line ahead of me with four figures (thousands of dollars) worth of items and they held up the entire f’ing line. They were directly ahead of me and they must have had (I’m not joking) thirty of those 20% off coupons… I guess they don’t have the ‘one coupon per purchase’ thing in effect at that store. I was not happy when I finally checked out, and the cashier apologized, which was nice. My reply, «Well, what can you do?» They need to get more staff up front during this busy holiday season. I was hoping to buy a Yankee candle but 27 bucks for one? I don’t think so… unless that sucker will burn for like 3 months haha

I called to see what time they closed and with attitude the lady said 9 PM but when I got there they were closing the store at 8:10 PM … Please be aware of what time you close because I drove all the way over there for nothing and got attitude over the phone for no reason …
Can’t wait to talk to corporate office on this one
Happy holidays

Very good location, super clean. Gets kind of confusing with the second floor, I can never remember what is on what level. I crashed my car in the parking lot, so to be safe I wouldn’t come back, but it wasn’t their fault, so I will miss it. Overall a great location.

I usually post very high reviews for this chain. However, I just found this location lacking. It didn’t have what I was looking for, and though the staff was nice enough to offer to call another location and find the item, I wasn’t prepared to go to another location for two things.

sucks has nothing in the cleaning dept was looking for method products. no longer carries them no do they carry single pack bags of the simple human trash bags only 3packs which are $ 18.99 so now I’ve got my stash of trash bags to last me a year
Will probably travel to other BBB stores rather than come here again

Hello,
I was in the store about an hour ago. I was waiting in line and I hear a voice in the distance yelling «ma’am, ma’am, ma’am, miss??» each time getting closer and louder. Soon enough she was standing right next to me. Upon realizing that I was a MALE, she said «oh *laughs* I can help you over here.» Once I get to her register, she continues to laughs with another associate. I am not sure how this woman was hired, let alone able to leave the house based on her inability to distinguish the difference between a man and woman. And then after publicly embarrassing me, to laugh and not apologize for her mistake. As a proud gay male, I can only take this as a passive aggressive way to point out that I am gay. After so many years of being a loyal customer to Bed Bath and Beyond (college years, moving out, etc.) I am appalled at the customer service at this location. This only makes me want to stop shopping at your stores and go to a competitor. I cannot express how disappointed I am and above all, appalled at this woman’s behavior.

This location is one of, if not the smallest B, B,&B I’ve ever been to. Because of this, their inventory suffers. There were certain items that you would easily find at any other branch that we couldn’t find here.
I also noticed on our way out (to go to a different branch) that the checkout lines were huge. I’m almost glad we didn’t find what we were looking for since it helped us avoid being stuck in that line for way too long.

The selection is big, but the checkout lines are always long and slow.

The customer service people in this store are so nice. Every checker reminds you that if you forgot your coupons you can bring them in with your receipt and get your discounts.
I generally go in here for bath and bed stuff. The really nice man with the glasses who handles the bedding department always knows both his products and their locations. I think there have been three different times in the last few years that. I’ve had to ask about something — but he can always answer my questions and find what I’m looking for.
If you’re looking for linens for your college student, it’s a great place to go!

Love the stores. Great return policy — not satisfied bring it back. Credit back to your card you paid with or cash back with a receipt. No receipt — get store credit. Credit back without receipt is 20% less than the current store or online price.
This store shares the huge parking lot with stores like BevMo and Sports Authority.

The Service: Patti is super knowledgeable about the merchandise in the store. She gave great recommendation and suggestions on the products. She is very helpful and patience with all the customers.
The Products: Soooo many merchandise and choices! It could get overwhelming. Definitely can stay hours in the store!
LOVE LOVE LOVE the 20% coupons. One coupon per one merchandise! So save those coupons!
The Parking: Big parking lot in front of the store. Never have problem finding a spot.

20% coupons never expire!!! Never toss them out if you see an expiration date on them!
Customer Service — OKAY (Jeffery (Cashier). a little annoying guy, he always has to be right — doesn’t stop talking)
Products — GREAT (You can always find great deals in the clearance section)
Parking — GREAT (Always a ton of parking spots)
I haven’t encounter any problems, but I will keep you posted since I been coming here lately — trying to remodel my bathroom!

There was a beach blanket downstairs that we wanted. Asked them to get it down. Instead the sent me upstairs to find one there. Why would they have stock downstairs and not get it down? Checkout line was long. Asked if I could check out at service desk. They seemed annoyed and aid no and sent us to checkout line. By the time we got to the line, they grabbed another customer and checked him out. Wierd

Bed bath and beyond has a great selection of linens and bath accessories. The staff is very friendly and knowledge. But this location can get very busy so register lines can be long.

I witnessed an employee TOM telling off a customer becasue she asked how to use a Keurig machine she wanted to purchase. I complained to the manager, who didnt seem to give a damn!

The worst customer service. I got treated like a criminal when i went here. The staff were all rude and refused to give me the customer service i deserved. 1 star is appropriate only because they do have some neat stuff!

Tips and Ticks of the Trade:
You can use 20% coupons – one per item.
You can take two items and combine them together to use the $ 5 dollars off the
$ 15 or more purchase. Ex $ 7.99 item and $ 6.99 item. Same goes for the $ 10 off $ 30 or more.
You can put items on hold for 24hours.
You can use your 20% off and or $ 5 off coupns on online orders weather it’s been order from the store or at home: Home orders just bring back the receipt.
If you forget your coupons at home just bring them in next time with receipt and get your discounts.
and lastly they will price match.

I’m thoroughly impressed by the deals and savings offered here more than anything else. The store officially became my holy grail for any household item after I recently discovered they still accept expired coupons. Where have I been?
The amount of items they carry can seem a bit chaotic sometimes but I do appreciate being able to find nearly everything I would need for my home. There has rarely been a time I’ve been to any of their departments and left without finding what I needed. More importantly, it’s the type of store that I leave with purchasing more than I intended.
Their prices are very comparable to places like Target and Walmart and with the coupons (you can use as many as you’d like in one single transaction) added to the transaction it comes out to even less.
All of the employees I’ve encountered here have been pleasant and when returning something, especially, they’ve been quite helpful.

This store is hit and miss for me. Sometimes u go to return and ask for cash and they say no and finally give in when u won’t. It’s like a matter of the wills, who will be the last man standing.
Nevertheless they do not have as big a selection as other BBB STORES I’ve been to. Huge parking lot and bevmo and dsw in the same shopping center makes this a nice spot to kill 2 birds with one stone.

I recently did an online/​pick-​up in store order here at Bed, Bath & Beyond. You have to enter in your card number online so they have a record of you, even though you actually pay for your item (s) when you’re at the store. When you sign up, you have 24 hours to pick up your items. You also have to print your email confirmation and hand it to them.
For some reason I have a $ 1 charge on my card for placing the order online. Not sure if I will get reimbursed for that since I’ve already picked up my item… but I thought that was interesting.
There’s a counter where they have customer service/​returns/​online pick-​ups. It was absolutely messy and all over the place. I was surprised at how messy it was, with items scattered all over the floor, in the backroom, on the counter, etc. Luckily it didn’t take very long for me to pick up my items. They really need to work on tidying up the place!
Parking at this place is really good. Huge parking lot and it’s all free! Also, I believe they’re open until 11pm on most nights, which is really nice!