Dunn-Edwards Paints

Great store! Plenty of parking, greeted me when I walked in, and Terry was a great color consultant who took me straight to the colors I had on mind. Even offered me a coupon on the spot! My contractor wouldn’t send me anywhere else and I can see why. Thank you!

Great customer service and great quality paint. Pricey

Very busy location, the associate Scott did a very good job in assisting me quickly and professionally. Will be returning to work specifically with Scott Balster, look out for this guy. Thank you for making a my experience a pleasurable one.

It’s ok, I mean it’s a paint store. The counter clerk, was polite and quick. Had to wait 20 minutes for my 4 samples to be made up (no biggie). I knew what I wanted when I went to the counter, ordered easily, and got my paint in a reasonable time. I have nothing more to add. Seemed like a good place to get paint from. Sorry I don’t have more. It was a quick in and out and I didn’t have a big order.

I worked wit Terri Seddon, the professional paint advisor. She gave me unlimited time and great suggestions. She was knowledgeable about color and how a particular color can take on different hues.

Outstanding service! I would recommend Dunn-​Edwards for all your painting needs. Thank you, Scott and Greg

I buy paint from Dunn Edwards a lot, this Topanga location has to be the worst Dunn Edwards, ever. They always make some mistake in my order. Not very helpful, either. Generally, I always buy spartawall, since its the most cost effective.
Last time I was at this location a sales rep tried to sneak in a paint grade more than twice the price on my bill. I was shocked to see my paint costs was ridiculously high. I told him, I asked for spartawall and he said this is a better paint. «well, I don’t care if it’s a better paint, I didn’t ask for this». Short story– they messed up my paint twice. I ended up going to bejamin moore next door where they got the paint right the first time.
This time I was in a job in Chatsworth so the closest store was Topanga. I decided to give it a try, thou I wish I didn’t. I’m a very busy contractor. I had placed 2 orders, paid them waited 30 minutes for it to come out. Gave the rep 2 receipts so he can gather my paint. It’ was a very large order on one and the second 2 cans only. I told the rep specifically to check that both orders where there and he said he did but he didn’t. of course, he didn’t. This is the worst store. This store is missing the helpfulness and professionalism I usually find at Dunn Edwards.
I called and they said they had my paints and told me to come get them. No apologies for making my life more complicated than it has to be. The fact that I have to drive and hour Today to pick up the paint when I wasn’t suppose to be in the area. Also, that I’m writing a review since I never write reviews. That’s how upset I am. WORST DUNN EDWARDS EVER!!!
Go to any other store besides this one.

A professional painters store that we get access to as non-​painters. Greatest quality paint, better than Home Depot or Lowes. I have never had superior customer service at this store, but I knew what I wanted so it did not matter.

These people are so disrespectful and unprofessional. They had my pregnant wife waiting for an hour for an order she placed over the phone hours before she went to pick up, but that’s not even the problem! The guy at the counter was so disrespectful to my wife and so useless. We were trying to match some colors that we found in another store and the guys just threw the color book at her and said, «here find it and let me know»… unbelievable. If you must use Dunn-​Edwards, do NOT use this location!!! go to the one in Burbank, although a bit far away, this location has nicer peopler attending customers.

I don’t know how to really rate this place, because I’m not really a painter. It was organized and pretty straightforward. My husband and I went to get some paint for our new home. My only complaint was that «it’ll be about 5 minutes for your paint to be ready» turned out to be more like 25 minutes.

Why oh why would you come to this place unless your a contractor? No prices on anything! Then you feel a little ripped off when they hit you with the $$ amounts does not feel like a bargain… and why does it take forever to get your paint

As I am not a painter, by hobby or profession, I can only gather so much excitement for a paint store. Normally, I would cruise over to Home Depot or Lowe’s or something, but we needed the exact paint to match in a room of our house, and this was what the previous owners used.
That being said, here are some things you might want to know:
–Their paint is expensive!!! Oh my! The gallon of paint I purchased originally cost 67 dollars. For 1 gallon of paint!!! Luckily, the gentleman at the register put me on the ‘courtesy account,’ which brought the price down to 45. Apparently if you have an account (which professional painters or contractors do), you save money. If you don’t, ask about the courtesy account. I’m so thankful he asked me!
–Customer service was good. Besides the above example, I received help with what I needed to find and the gentleman was very kind. He even asked if I needed help getting to my car with the paint. I didn’t, but it was nice.
–If you happen to need a painter, there were about 15 guys hanging around outside (much like at Home Depot), apparently waiting to be hired for a job. No one bothered to ask me if I needed anything painted, as I walked out with only 1 gallon of paint.
–If you go to their website, they will send you color swatches, ‘look books,’ with ideas for how to paint your rooms, etc. These things arrive with rapid speed.
Overall, the place seems too expensive as it is merely paint. But, they do provide a good product and good service with that price.