Caroline’s Cupcakes

I have passed this shop many times and finally decided to stop. The cupcakes were dry and seemed old. I will not be back.

Came in to order cupcakes for our wedding the owner wasn’t available so we just bought 4 different cupcakes and one had a long hair thru the icing. Was shocked when mentioned it, was told just pull it out it just a hair. Said because other then that the other two desperate flavored we got was fabulous. Threw out the wedding bell cupcakes.

I think this place is a joke! First off your cupcakes are small and you charge $ 2 for one, half the time they are dry and you just added them to the ones for that day. Second the owner (the gentleman behind the counter who never smiles and is always on his computer) makes it seem like your interrupting his Facebook time when you come in… He has an attitude that he’s so much better then everyone… Please make some cupcakes that aren’t stale and will talk!!! Tons of better place to go to!

The cup cakes are good but they are very small. The attitude of the business needs work. Picked up an order and ask if I could use the rest room. He said no, sorry and walked away. Felt insulted and not appreciated.

When this business first opened, I thought I had hit a gold mine. They were amazing. As time went on, the cupcakes were just dry & not appealing at all. The menu has dwindled down on the flavors. The owner is rude & seems like when he waits on someone, it’s annoying to him. He also likes to put his opinion all over his Facebook page (like degrading other business), but deletes anyone who will disagree with him. That shows class. The cupcakes are overpriced & even when you buy a large amount, there is no discount at all. The key lime cupcake made me sick to my stomach. The business, in my opinion has gone way down hill. There’s a small little cupcake shop in Louisville that is way better than Caroline’s.

I go back and forth during a love hate relationship with this place. When I first discovered it during a trip back to my hometown, it was fabulous. The cupcakes were moist, exquisite flavoring, unique combinations, great price; it seemed to have it all. They even had doggie cupcakes for furbabies. Seasonal menus kept everyone on their toes.
After multiple trips a week for a few months, the cupcakes began to lose their appeal. The cakes tasted more like a store bought mix, dry crumbly cakes, fillings were almost non-​existent, icings were overly sweet. Eventually I moved out of town and when I returned, decided to give it another chance. Yet again, I was disappointed. In addition to the lacking flavor, they’ve since begun to discontinue some of what were mine (and from the looks of it many other’s) favorite flavors due to «lack of sales». If that were true, then why not just scale down the number made so you keep some of your customers? In addition, he took away the gluten free cupcakes, which actually gained him a lot of business, refuses to do sugar free cupcakes, and will not even consider flavoring combinations or new ideas his ‘loyal’ customers make. Maybe instead of blending a red velvet cupcake into a cup of coffee, he should focus more on upping his game.
However, what really contributes to my review is the arrogance of the owner (I’m assuming that’s who runs the facebook page). Whether or not he has a business degree is up for discussion. He continually makes running commentaries about local happenings (which has since slowed down), recapped customer run ins during the day, and felt the need to release «public statements explaining himself» (as if he is an international celebrity) when customers became upset and he lost business due to his refusal to accommodate special requests for occasions such as birthdays, refusal to support local teams and clubs (even though without the support of those local organizations, he wouldn’t exist), and overall misguided nature in his replies to customers on his facebook page when they bring to his attention his wrongdoings. His arrogance was further revealed when he correctly predicted to return of «King James» (LeBron James) to local NBA team, the Cavaliers.
He runs a business. He needs to keep it professional, not act like a little kid in high school who feels the need to argue with people via a comment section on his feed. He has a personal profile that he can post all he wants on. Don’t do it on a business page.
Even though I don’t live in the area anymore, even when I do visit, I’ll opt to make my own FRESH cupcakes with my flavors of choice any day over going here.

These are really good. I picked up 8 different cupcakes from their Thursday selection for my wife’s birthday. She loved all of them and it was a lot of fun sharing and trying the different flavors with the kids. I had a buy 3 get 1 free coupon that came in the mail so it was a pretty good deal getting two of them for free. We will definitely be back for more.

The cupcakes are okay. I would have given it a better store if the employees weren’t always acting like they were annoyed at the customers. I was in there today and the lady who came in after me was very friendly to the gentleman behind the counter. He gave her one word answers to her questions and just wasn’t friendly. I think because they are one of the only cupcakeries in the area they are elite or something. Glad Cloud 9 opened so I don’t have to deal with this guy’s rudeness whenever I have to buy a cupcake. I’ve had better cupcakes anyway.

I’m very disappointed. The cupcakes are very small and totally overpriced. The cake tasted like came from a box mix… Nothing special.
Don’t waste your money!

Love this place! Have tried other cupcake places in the area and this is the best by a landslide, consistently. Follow them on Facebook and you become privy to specials and the flavors of the day. I also enjoy the clever Facebook posts that I see from time to time. Makes it feel like an intimate cupcakery while the cupcakes should be world famous. Yum!

I went to Caroline’s Cupcakes during closing. There weren’t many cupcakes to choose from but what do you expect, when these cupcakes are so good. When I bit into the cupcake it was so moist and rich. I was in cupcake heaven. Why go back to store bought grocery cupcakes? These are on another LEVEL!

Posted a review for the wrong restaurant.

Love these cupcakes! I was in a pinch for a last minute bachelorette party dessert and found Caroline’s Cupcakes right at closing time. She let me come in, stayed open just for me and helped me pick out some wonderful cupcakes for the occasion and even gave me a deal! Wish more businesses were this accommodating and nice to their customers. Will definitely be back many times!

Just ok cupcakes. Honestly they were kind of dry and when we went in there were not too many to choose from.

AMAZING cupcakes, by far the best in the area! Lots of flavors to chose from, good icing to cake ratio, and great prices — you can’t beat $ 2 for a delicious sweet treat.

Great prices! Delicious cupcakes! Friendly staff. Would recommend to anyone. They even have cupcakes for your dog. :-)

Magnolia
Crumbs
Sprinkles
…those are some of the most popular cupcakeries but Caroline’s could kick any of those cupcakes butts any day of the week. I have YET to have a cupcake better than Carolines and I’m not a Canton girl but dang, I am proud to have lived in that town for a couple years, home of BEST CUPCAKE EVER!
They had a Akron location which was about 2 miles from my house which was bad news. Sadly they have closed though but it’s also good for my waistline.

Man this place is ballin. In the mood for a midnight cupcake? Its ok, just go at midnight, they have been open every time I crave that unique midnight cupcake. These cupcakes are solid gold. Everyday they have a different selection of cupcakes, freshly made with love, sugar, and happiness. I am high off this cupcake its like my crack/​cocaine. I truly enjoy coming here and being handed a cupcake. The icing is a bit on the sweet side but the cake is a good moist consistency.
The first time I went here, I passed by it and decided to stop in but it was 11pm and the sign said open. Yup they were open at 11pm. There was a band playing inside and as I walked in they continued to play and the singer stopped the music, headed to the cash register and exchanged bills for cakes. Needless to say this was my favorite encounter in a bakery yet.
Awesome; eat as many cupcakes as you can.

Yummy, moist, flavorful and creative. What more can you want from a cupcake?
I have been to Caroline’s twice. I’ve tried the Red Velvet, Mint Meltaway, Oreo Express and Turtle. Yes, I shared! They were all delicious. Make sure you go early because they frequently sell out and close — no cupcake for you :)
What really sold me on this place (4 stars to 5) were the owners. They are so nice and hospitable. I love that he left a career path he didn’t want to follow a dream. How inspiring!
You must go, it’s a great treat and at $ 1.95 each, how can you not? I have no idea. SO just go.

Great price ($ 1.90), creative flavors for humans and puppies in a spacious shop with plenty of seating and coffee.
Short Stack was a wonderful maple, pancake and bacon combination while the cinnamon toast was wonderfully light and spicy.
Facebook page is updated each morning with the daily flavors!
Be sure to bring your own container if you have a far way to travel… the boxes do not have dividers and the cupcakes have lots of room to slide.