5 avis sur First Choice Floor Covering & Remodeling
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Jake M.
Évaluation du lieu : 2 Ypsilanti, MI
Flooring was upgraded since they were out of what we wanted. The carpet itself is fine and we are happy with our choice. In store experience was fine. This is why I give them 2 stars not 1. The install date was missed with zero communication. 2 day job turned into a 4 day job. Furniture was damaged, walls were damaged, our vacuum was broken. I would RUN not walk away from this place. I recommend doing some research and finding someone better in the area. I was dumb and thought this place was good based on the comment cards in store. I think I will head up there and post this review. Please save yourselves the heartache from dealing with these jokers.
Bonnie K.
Évaluation du lieu : 1 Auburn Hills, MI
Eric was helpful in store and with samples. However, I returned to the store requesting a quote via email for tile and carpet for my church and never received it. Called three times, emailed once. Each time I was told he’d send it. Last call I asked him to fax it. Still nothing after two weeks of chasing him. Went to Beaver Tile in Farmington Hills and got everything I needed in 15 minutes.
Rael M.
Évaluation du lieu : 1 Canton, MI
No stars. Used this company in 2008 and 2010 for updating our flooring and the experience was the same each time. No communication. Broken tiles, missed install dates. Stay away!
Sally T.
Évaluation du lieu : 1 Ypsilanti, MI
Wrote a bad review and it vanished so here I go again. Walked into this store three times and not one sales person greeted me! no one ask me if I needed assistance. I ask a salesperson who was doing something on his cell phone to help me with something and he said he didn’t know anything about tile and left me in the back of the store as he said he would get someone else to assist me. No one ever came back and he went back to his cell phone. I took my business somewhere else. Horrible customer service and personalities in that store.
D S.
Évaluation du lieu : 2 Dearborn, MI
Final product is fine with floor and tile work. But getting to that point was a pain. Crew sent out was sloppy, throwing cigarette butts in the yard & driveway, dumping grout mixture in the backyard, and leaving broken tile and grout in the mulch beds. Crew argued with me over floor damage but owner agreed to fix. Plus additonal request for quote on additonal work was forgotten after 2 attempts so I’ll find another vendor.