Monro Muffler Brake & Service

I was running late for an appointment, after having stayed up all night helpping a friend greave the loss of our friend. I had a morning appointment and I must have fell asleep sitting couch waiting to leave. Anyways I arrived at Monroe and apologized for being late. The guy at the desk said it’s not a big deal and they moved some people ahead of me. But when I returned to get my car. There was a huge oil shoe print on my carpet (not just the floor mat) and the items in my center counsel were scattered on the floor (possible change missing) the oily shoe print was the left foot which clearly indicates that they were not just getting into my vehicle and that it was an accident. My step-​father who has been a mechanic for over 10 years looked at it and agreed that it was highly unlikely to be anything less then vandalism. I can no longer trust them with my vehicle. Please do not hide this review Monroe has earned it. And lost my trust.

Great customer service. Quick and efficient service with accurate quotes. Vinny has been fabulous as well as other management staff. They will go above and beyond to satisfy your needs. I wish they were open for longer hours on week days and open on Sundays; but I guess, everyone needs a weekend day off with the families.
update: 05/​04/​2015: Had some real weird trouble lights come on my car’s dash and pulled in without appointment. Alex was great to diagnose, cleared alarms and sent me away with a sense of security that nothing bad was going to happen to my car. Didnt charge me a dime, great guy, great location!

Want an oil change any day of the week? Are oil change places even open seven days a week? This place is.
I regularly donate blood (just delivered pint # 17). Donors usually get some sort of a perk — like a coupon for a free bag of DD coffee or a free gallon of Friendly’s Ice Cream. A few months ago I got a discount coupon for a Monro oil change and since my dashboard had the oil lamp icon flashing, I decided to use it.
I swung in Sunday morning, pulled right in, grabbed a Rolling Stone magazine and by the time I was finished reading the article on Rachel Maddow, I was ready. There was none of the upselling («you need new brake shoes and socks») like you get at Jiffy Lube. Just a nice waiting room, pleasant service and a quick getaway for a fair price -$ 21.99 for an oil change (before the Red Cross discount of course!!)

ya can’t judge Monro Muffler by one outlet!!! I have not had bad service in Canton or Winsted, CT. It’s expensive wherever you go in Connecticut, so if you find a satisfactory place, stick with it, till they prove otherwise. Canton’s a little hard to get into, but that’s Route 44 for ya. and Winsted, in Connecticut and is friendly. I’ve had good service in Mechanicsburg, PA (near Harrisburg) too!