Pizza Hut

If you could give it 0 stars that would be the rating. We actually walked out. Just way too run down. Place is dirty and nothing has been fixed in the place in 20 years.

So, we were hoping for a buffet, but even after hearing they had gotten rid of the buffet my then-​pregnant wife still wanted Pizza Hut. We were already out and were really hungry, so we ate in the dining room. When we got there the one employee (the only one we saw, at least) was in the parking lot talking to friends and followed us in. He was very polite and took our order and got us anything we needed, but the overall experience otherwise was horrible. The dining room was dingy and looked like it hadn’t been properly cleaned since the late 90s. The TV on the wall was precariously balanced and getting questionable reception, also looking like a throwback to the 90s. The menus were both sticky, which is always discouraging, but we ordered a half and half of some of the new special/​gourmet flavors, neither of which was very good. We also waited about 45 minutes for our pizza when we were one of only two tables, and the other already had their food when we got there. For the Hawaiian, they were out of chicken, which was odd to us in that we had never had chicken on a Hawaiian pizza, but when it came out it definitely needed the chicken. Overall it was a greasy mess, and any «gourmet» ingredients to which the menu alluded seemed to have escaped the prep and cooking process. We didn’t even take the leftovers home, and it was basically half of a large pizza. Nice staff, but they need a few more workers and to take more pride in their dining room and food. It was sad to look across the street at Chon Ngern and know I was so close to amazing food but too far away to enjoy it from within the confines of Pizza Hut.

This Pizza Hut is absolutely horrible! From the customer service to the food. My family and I will never recommend or eat here again. For over 10 years we always enjoyed Pizza Hut. This time we ordered online and picked it up. Brought it home and the dough was raw! The cheese was barely melted too! So we called this Pizza Hut to complain. Alan, the manager, dismissed our complaint. We asked for him to delivery us two cooked pizzas. He said he wouldn’t do that for us. So in the morning we will be taking the pizzas back. Again we are switching pizza places.

Save your money and your nerves! Horrible customer service on Jan 2, 2012 home delivery. We entered our order on our IPad, called within five minutes to make sure it was received, was told it would be delivered in 90 minutes, and then after 75 minutes of waiting received a phone call that our neighborhood was to far away. After map questing and explaining to the manager we were only 7 miles away he still refused to deliver our food. he referred to what sounded like a teenager in the back ground who said it was to far to drive!

Pizza Hut has been around a looooooong time. I haven’t eaten at one in at least 15 years — and after today, it will probably be 15 more before I try again. We tried the stuffed crust pizza — at my daughter’s encouraging. It really was not good. Very greasy, crust was forgettable — just nothing that made your taste buds jump. With so many other great pizza joints around — Johnny’s, Mellow Mushroom, Alpine Bakery — I’m really surprised these guys are still in business.