Rockys Ace Hardware

I always receive great service here and useful advice for whatever project I’m undertaking. If I ever have a bad experience, I’ll update my review.

This Rocky’s is really just average. But because it’s huge and organized, I’ll bump it up to 4 stars.
I came here to get paint. Benjamin Moore Paint.
And they didn’t have any!
So disappointing!
My question: why?
The Walpole & Millis Rocky’s have Benjamin Moore! Why doesn’t the Canton location have any. And for that matter, why aren’t there tons of clearance tables throughout this large store, like the other Rocky’s I have visited.
Not too happy with this location. Yes, it’s a bit larger (in that case, why don’t you have Benjamin Moore paint or tons of clearance?), and Yes, the staff are friendly, and they carry most of the items other hardware stores do. But I still like the space, (some) products, and the service from this location. I guess I’ll come back when I’m not ordering paint.
For that, I’ll go to the Walpole or Millis Rocky’s, which are both, in my opinion as organized and have even better sales, and service. Overall, 4 stars. But don’t go out of your way to come to this Rocky’s (like I did), it’s not any better than the others.

This is a terrific store, with competitive pricing and a much better level of help than you’ll find elsewhere. They definitely «punch above their weight» when it comes to the amazing array of items they carry, whether it’s tools, nuts, bolts, washers, or seasonal items. Rather than carry a lot of the same item, they carry lots of different items. It’s my go to place for all kinds of stuff.

Great service great prices.
Went in with an issue and no idea on what to do and came out with a solution easy enough for me to do.
The guy helping me was polite and professional with a sprinkle of humor.
Great experience.

This is my go to place. While some people at this store know more than others there is always someone on hand willing to help. Its nice to be able to pop in and out in a few minutes rather than waiting in line at the big stores. They don’t always have what I am looking for but on the other hand sometimes they surprise me. The prices at Rockys might be a little more than some of other stores but so is my time and Gasoline.

This store’s byline is «Ace, the helpful place» and they truly are. I moved to the area 5yrs ago, and this Ace is fantastic. The employees are always helpful and willing to help me find the right box of fittings, washers or anything else. They have a wide selection of items, and more importantly, the employees consistently know where to find items and what they have or don’t have in stock (I find this positive asset is often hit or miss at the local larger hardware store chain). Even nicer though, is they add a personal touch; today I stopped in to get items to repair my kitchen sink, and the check out clerk remembered me and returned something I had accidentally left (and didn’t realize I had!) on their copy machine when I was there over a month ago. It is nice having a local hardware store right around the corner where customer’s aren’t just another face.

Good selection of items. There are usually plenty of workers on the floor to answer questions and help you.
There is typically a little wait at the registers. Carry out help is available for larger items. It’s a nice change from the giant stores.