The Bertram Inn at Glenmoor

Cute Inn in the country club. Large bedrooms with king size beds but lacking luxury amenities (bathroom products are limited and average, blow-​dryer is weak and old). Beautiful location on a golf course and good dining options from the country club (I highly recommend Scott’s grill lemon soufflé pancakes, they’re scrumptious). No wifi/​poor cell reception.

I attended a wedding here two weeks ago and stayed on the property. During the reception, I watched as an employee stole money ($ 100+ cash) out of my purse; several other guests reported money missing as well. Despite calling the police and filing a report, no one on the property did anything about the issue. Upon checkout the next morning, I was informed that there wasn’t anything anyone could do. Not only was I not compensated for the loss of money, no one at the property seemed to be bothered by the fact that theft occurred on their premises. To add insult to injury, I have called Olivia in guest services and left voicemails four separate times since the wedding on ⁰⁶⁄₁₄ and not once has she bothered to return my call — terrible customer service and a pathetic excuse for a venue, especially one at which just received the business of a wedding and reception. Not only will I never return, I certainly will make sure that anyone I know considering going here or using this venue knows how incompetent and unresponsive the staff is. If I could leave zero stars, I would. This place and the staff are so awful it’s a joke.

I see reviews of the country club itself, but not the hotel, so I’ll add this.
Sweetie always picks out interesting hotels, and gets good deals. This one is no exception. Located on the course, with a spa beside it, the views are wonderful. I’m sure it’s beautiful in the fall. Service was great. I wish we’d had time to walk around a bit, maybe try out the pool and spa, but we had to get up early so we basically spent the evening and night in the room.
The bed was incredibly comfortable. The room isn’t anything amazing, but it was nicely furnished and had great views. The bathroom was a bit small and plain. There’s a fridge and minibar ($$.) Overall, a nice place to spend a night but you wouldn’t want to spend a week there. They apparently have a car show every year, which would be fun.