This is a mixed review. My first experience was actually pleasant. I went in to inquire about a unit I had already reserved online. When I got there, I was told some of the internet pricing was off. However, Iesha suggested a different unit that worked with a special they had and my budget, I was grateful. Iesha was pleasant and accommodating I let her know that I would Unilocal about her courtesy and she asked that I place my review on another site that her company prefers. No problem she was good, her coworker, not so much. Fast forward: A day later, I get a follow up call about my experience leasing the unit, I let them know it went well. Four days later, another call from a not so nice rep, reminding me to give them a good review and where to write it. I was in the process of moving and hadn’t had the time to sit down and write reviews and while I planned on doing it, it was not a top priority. Now, the special Iesha assisted me with was the first month for one $ 1 and then the regular rate for any additional months I was there. I only planned on being there one month during settlement of my house. I leased the space 9÷22÷15 by 10÷8÷15 I’d received three calls reminding me of my balance due 11÷1÷15. I informed her that I would only be there a month and I asked was it standard for them to call everyone with a unit weekly reminding them of their balance, Yes. I let her know again, I would only be there a month she said oh yeah it’s in the notes, I called before I read them. The calls were border line harassment, I moved out on 10÷18÷15, never again.
Monique J.
Évaluation du lieu : 5 Abingdon, MD
Blendine were very very professional and she definitely knows her job and do a good job explaining everything about Public Storage. I would definitely recommend my family and friends! I purchased my storage on November 8, 2014
Cliff S.
Évaluation du lieu : 4 Washington, DC
The staff here are exceptional. The only reason for the for the 4 out of 5 is because of the policy of no exit and entry after 9:00pm. Got stuck at the facility.