Royal Auto Glass

I was initially pleased with the new windshield I received from Royal Glass. My happiness dissipated when the molding around my windshield started disappearing. I took the car to the dealership and they immediately noticed that several clips used to hold the molding in place were not replaced correctly when the windshield was replaced. The cost to replace the molding and fix the molding that was still hanging on… $ 189.00. I called to complain but they said they only guarantee their work for leakage.

Royal Auto Glass has serious communication issues, among other problems.
First, they came with the wrong windshield, then, they installed a windshield incorrectly — it leaked water and wind quite severely.
Since the installation, I’ve made several appointments to have it replaced.
Once, they came, but brought the wrong materials. 3 times they missed appointments (AND treated me like an idiot when I called and complained about it). Today, they said they would call in the morning to discuss the appointment time, but didn’t call, and instead came to my house at 1 pm, called me (I told them I’d be home at 2:20pm) and then left at 2:20pm, as I was legitimately flagging them down the street.
The manager, Harvey, said they’d come back today, but then just called now, after 2 hours of me waiting at home for them, and said they are busy and they won’t work overtime to fix their mistake. (He was also responsible for booking an appointment for me last Monday that «disappeared» from their system.)
I will update this review once my windshield has been replaced. For now, though, I am very unhappy and I’m going to file a complaint with my insurance company. I can’t recommend this company.

My roommate and I accidentally shattered the rear window of his truck after we were done moving the plants and mulch to our backyard.
Ugh!
So, we drove around, in my car, looking for an auto glass place. We found Royal Glass at a nearby business park. It can be a bit difficult to find but it’ll be worth the search.
Royal Auto Glass is actually a quiet but clean place. The guys there were professional and friendly. They searched their database for a window available for his 1994 truck. After some searching, they were able to find a window. However, they told us that it would be 2 days before it’ll be ready.
The bad news was the price. It wasn’t too bad but it was higher than we thought. However, the price quoted included labor.
We were surprised when we got a call a day earlier that it was ready. So, these guys really do work and not play around by gossiping by the water cooler.
Quick find and service made the price worth it. Would definitely go back if I ever needed any windows replaced.