7-Eleven

Wow! What an improvement under new management! Great employees, clean, good healthy choices! Well, done!!!

Actually went out of my way to write this and i wish there was a setting for 0 STARS. Because I have never been so insulted before in my life by the guy behind the counter i think his name was Dave.
From other reviews and other people i spoke to seems like he has a history of this. If 7-​Eleven were smart they would fire him before he could do any more damage to the brand.

I’ve been noticing something pretty toxic at this store concerning one of the clerks. There is an older lady with graying hair that works there. She appears to be of Mexican American heritage. The reason that I point this out is that she takes on a very tribal attitude with me. She takes one good look at my obviously «blue eyed devil» genetics and cops an attitude of disapproval as though she’s dealing with an adversary. She takes on a smirk of disgust and acts as though she resents helping me at all. I bought some cigarettes the other day and she deliberately set the pack and the receipt right next to her on her side of a fairly wide counter requiring that I reach all the way across the counter to get them while she just watched me with amusement. I suggest that this is a very tribal attitude because her mannerisms are very indicative of someone who has done some time. She makes it very obvious that she does not like me and I have never met her, seen her anywhere else, or had any unkind words to say to her or about her before… so maybe she hates white people, so do a lot of people but I have certainly not hated on her or anyone else at that store before and business is business and there’s no excuses for attitudes like that out here in the free world.

Interesting and surprising customer service experience.
Just did a fill up this am at the store which is pretty common for me and decided to grab a cup of coffee. When I got to the counter I saw an offer for medium coffee and 2 glazed doughnuts for $ 2.00. Thinking I was about to score an upgrade, I asked the clerk if the coffee cup I had was a medium. He said «No, it is a large $ 1.85». So I asked to switch it out or would he give me the deal with the large and he said «No, Store policy». Baffled, I checked again and he said no he would let me switch it out so I said, «Ok, you can keep the coffee». To which he replied, «Next time you come in I am going to charge you.» At this point the whole thing was amusing so I said that was fine but I would not be back.
Ironically, stopped at the Circle K by my office for a coffee. The House Blend was empty so as a courtesy I let her know. When I went to check out she said coffee was on the house and thanks for letting her know.

Meh, this place gets the job done, has decent fuel prices, sells slurpees, is near the beach & 101 and has a good corner location. Can’t say it’s good, but also can’t say it’s bad. It would be nice to invest in a couple more gas pumps though…

Nothing crazy different about this 7 – 11. The place was clean, the price of gas was not crazy compared to the rest of the Encinitas and Solana Beach area. The fast good items looked fresh and the food bars/​drink area was clean and stocked. There is a private parking lot for the store also.
1 tip to heed for the Passer Byers. There is no public restroom here to which they have a large sign on the door stating this. They do however direct you to the nearest one a few hundred feet away in the park next door.

This Gas Station SUCKS!!!
I filled up my car and the minion behind the counter would not let me us their bathroom. I was told that they use it to store some of their stuff and that basically they don’t trust anyone to go in there.
What kind of a business won’t let paying customers use their restroom. That’s total Bullshit!!!
DO NOT BUY ANYTHING FROM THIS STORE!!!

Yay!!! New management!!! I boycotted this store for several years because of the previous management. I was so happy to hear that the store changed owners and what a difference. New employees, lots of fresh coffee, fresh food and the best part it’s CLEAN and the employees are very friendly. Please go back if you have been avoiding it

Zero Stars!!! Don’t expect any service at this service station, anything but. After filling up my SUV with a full tank of gas and my family purchasing items inside the store, they wouldn’t even let me use their restroom. And just for the record, I’m a «normal» citizen, no reason to refuse me service. I’d understand if I looked like a junkie, wasn’t spending money at their store, etc., but this was down right ridiculous. The clerk was very rude to my whole family. Then I became rude, which was wrong. She brought out the worst in me… No more Minnesota nice. They don’t care about the customer here — that’s for sure! Read all the other reviews — all 1 stars… I should have checked Unilocal before stopping, but we were low on gas.

Watch out for the old bait-​n-​switch from the little dude behind the counter. You think just because the soda price label says $ 1.89 that you’ll actually pay $ 1.89? Think again. This guy has on more than one occasion charged me a higher price than the price on the tag. This dude thinks he’s real slick.

Let me start by saying if i could give less than one star I would. This incident was a few months ago but I never had a Unilocal account until now and the first thing I thought to do was find this gas station and write about a lovely incident I had with their cashier. I had just pumped my car with gas using my debit card then proceeded to pull my car over to the air pump and walk inside with my receipt to get tokens (since they are required to give you free air if you buy gas). I came in (ps I am a small 5’2 girl) with my receipt and said very nicely that I had just got gas and needed tokens for air. The man started screaming, «We don’t give free air! You people don’t read! Read the sign!!!» I was so caught off guard I was standing there (literally the whole store turned and was looking over as if they were about to come help him from jumping me) in awe assuming I was wrong. So I gave him some coins for tokens… shaking I go back and read the sign thinking I am wrong. Read it three times… NO I am right. So I go back in and put my tokens on the counter and say, «I read your sign again and you are required to give me tokens since I bought gas!» He tells me I never said that, as I respond by saying I did tell him and what did you think the receipt in my hand was for. I have never been screamed at like that, let alone as a customer! I work downtown and live in Encnitas. I drive a lot and always get on and off on Manchester. They just lost about $ 80 in gas a week all for air tokens… congrats!
$ 80×4= $ 320 a month– $ 3840 a year

Back when I rode bicycles, I stopped at this station to get some air. These guys wanted to charge me more than the state mandated twenty five cents. Not only that, but when the air station broke down, the guy behind the counter treated me like I was the one who broke it, and not that the air station was old and breaking down to begin with. Fuck this station.

Just went to the the 7 – 11 in Cardiff by the Sea at 10:00 am this morning to buy a cup of Iced Coffee using my own 24 ounce cup. Not only did I get a half a cup because their Iced Coffee machine was empty, but I was scolded and told by their employees that they would only make an exception (because my cup was half full) to give me the refill rate this time. The next time I come in, I would pay the full rate for Iced Coffee if I brought my own cup. Why do your employees at this store treat people like we’re trying to steal from them. All other 7 – 11 stores give me the refill rate if I bring my own cup… what makes this store SO special. I have heard many complaints from others about this store and now I see first hand what they are talking about. Southland Corporation… get your act together! And don’t give me that line about stores being independently owned. It’s just a crock of bull. It doesn’t excuse employees from providing decent customer service.

I don’t expect much from any 7-Eleven…but how sad is it that we have to just accept shitty service from ANY business? Smile. Welcome me into your store. Don’t treat me like a criminal. I have money I would be willing to give you, and even though it might take a little more effort, I WILL go somewhere else, even if it’s just my own tiny little principled stand. You should do the same.
You don’t have to pay for air at a gas station. Water, yes, air, NO. Is it the right thing to be a customer of the gas station? Of course. But if you’re not buying gas at that moment, the air should still be free. This 7-​Eleven gas station, the only gas station across from the San Elijo campgrounds, a place FILLED with giant, gas-​guzzling cars and trucks, including mine, wouldn’t give us free air for our BIKE tires. Guess where we didn’t buy our gas?
Well played, 7-​Eleven business owners, well played.