Geppetto’s

VERY DISAPPOINTED IN THIS STORE AND ITS EMPLOYEES. I needed many of a particular item for birthday party gifts and they refused to bring them in for me. Stating that their Customers deserved to be able to buy them. Excuse me, am I not a customer? I’m so confused and bewildered as to their treatment of me, a very willing to pay customer. Won’t go back or support their snobby way of doing business.

Bottom Line: A boutique toy store with unique and fun toys.
Gepetto’s is a great boutique toy store located in The Forum shopping center in Carlsbad. When you want a special toy that isn’t a run of the mill item that you would get at Target or Toys ‘R Us this is the place to come. Many of the toys sold here foster creativity and learning. Also, the staff is helpful at suggesting gender and age appropriate toys. Some of my favorite toys I’ve purchased from this store over the years are sensible Wow! Trucks and artsy sticker mosaics.

Normally, when I need to get gifts for my kids, nieces/​nephews, friends’ kids, etc., I go to Amazon or Target for price and convenience. But after coming in to Geppettos for the first time the other day, I’ll definitely add it to my list of places to shop at for kids toys.
The store is cute, clean, organized very well (separate areas for games, educational activities, outdoor toys, books, legos, car/​trains, puzzles, etc.) so it is easy to browse each section.
The employees are helpful — three different people came up and asked if I needed help finding anything.
My boys loved playing with the train set in the back while I shopped.
Complimentary gift wrapping is SUCH a nice feature! Saves me the time and money and headache!
It is a little more expensive than your big box stores, but it also has a more unique selection with products you can’t find at the big box stores. If you want something specific for the best price (like legos, for example), I’d shop elsewhere, but if you want something a little more special and thoughtful OR don’t know what you want and want a great shopping experience, try Geppettos!

We are regulars and like this store. Although the prices are a little higher, we find the quality of the toys, AND the good customer service from the staff to be well worth it. However today, on Sunday, March 1, at 1:30 pm, the attitude of the female staff member was absolutely repulsive. She was rude, and confrontational, to us, as well as other customers (practically got into an argument with a parent who accidentally dropped a toy). The other employee did his best to be polite and courteous, but this woman ruined the whole gepetto experience for us. Hopefully management reads this and makes appropriate changes so that next time we can have our regular, pleasant experience.
Updated: went back and much better experience.

This place is usually great. Friendly staff, good selection of toys. Got here at 9am this morning, when they supposedly open… It’s now 9:15 and the doors are still locked. Not very professional to open late when there are at least 5 groups of people with small children waiting for the doors to open. I drove here from San Marcos, 20 min away, which makes it even more frustrating…

Great San Diego county chain of toy stores. Great mix of products for all ages /​boys & girls. Nice to see a local chain still around in the days of Toys R Us & Amazon.

The store is clean and has friendly service. I will advise all that if your package is open they don’t do returns. I bought a toy that said 3 years and up fir my 5 year old and he could not push in the plastic to make the ball pop out. When I told this to the lady I was returning it to she said «we don’t normally return open packages just because your son can’t push in the plastic Dino to make the ball pop out. «I pointed out he age on the package and told her my sons age to help her understand. She ultimately returned it. It will most likely keep me from buying here in the future.

I have found Gepetto’s to be a delightful little toy store with a unique selection of toys and friendly, helpful staff. My kids love going here and the quality of the toys, which seem to have been carefully selected, make it a great place to shop for last minute birthday presents despite its smaller size. The store has a great, whimsical atmosphere and I highly recommend it. It strikes me as someone’s labor of love, and I am a fan of patronizing smaller, non-​chain (which I believe it to be) stores.

This Geppettos is awesome! There kind employees are very helpful, they even ask if you’re looking for something in particular!

I go here after eating at Casa de Bandini. Every visit I find myself meeting another parent who has great kids. Their kids get along great with my kids. We have some good conversations. The kids run around and have a great time playing with toys. My kids never want to leave but we eventually have to. I’ll usually pick up something educational and fun. My kids and I can’t wait to come back next time. This isn’t a Toys r Us. This is a small, intimate shop. The employees are very friendly. All around, a great experience every time.

Need a birthday present for a three-​year-​old boy that is under $ 25? Don’t think that hard and just ask the people at Geppetto’s. They know their toys. No hesitation, no doubts. They know their inventory like the back of their hands. They can even gift wrap the present for you as well. The prices are retail (full price) and only go one sale a few times a year — usually 50% off. I have seen on occasion specials on certain brands or lables. I love the fact that kids can try out the toys without getting scolded by the sales associates. They like the fact that kids can hang out and play while the parents shop. It’s a win-​win game. I never see a bored kid or a bored parent for that matter in this store. Highly recommend.

Love this store! It is a little crowded but that is only because they hav so many great toys. Give this place a try.

The Geppetto from the German Fairy Tale may have been a depraved pervert, but the good people who work here are clearly wholesome and to be trusted around boys, both human and wooden ones.
While in this store, I heard two employees assist customers. These people are truly passionate about toys, knowledgeable, and can relate to how children play, and what kids like. It was cool to hear them talk about the products.
This palce has some good quality toys too. Lots of hand-​made wooden toys, and stuffed animals and puppets. They also carry the popular Star Wars Legos and board games that kids love.
They also have a nice book selection. They even had one called Yoga for Kids, which I thought was cool.
The toys are pretty expensive though. The games and computerized bugs are much cheaper at Target.

I buy most of my kids’ gifts here and most of their friends’ gifts too. The selection is great and the staff is friendly and knowledgable. Several years ago, when I needed toys for my autistic son’s classroom, they donated tons of fabulous toys. That is one reason why I keep giving them business over Target or Toys R Us. My kids also just love going into the store.

What do I know since I don’t have children but for what it’s worth, I love this store. I find myself coming here when I’m in need of finding birthday gifts for the nieces, nephews or for our friends children.
They carry a variety of toys here for newborns to toddlers and the staff is always helpful whenever we have questions with their product or need recommendations with what is popular with the kids these days. I also appreciate that they have a large selection of educational toys which I’m more drawn to instead.
They even gift wrap which comes in handy and they’re really quick for those in a hurry.
I’d recommend Geppetto’s over Toys R’ Us any day.

Love this store! They have a toy for every child at every age. We go in to browse and I take notes about what my kids like. The staff is very knowledgeable and helpful when it comes to choosing gifts. They do a beautiful gift-​wrap for free and also make returns easy. It’s a family run chain and they are very good at maintaining a high quality selection. Thank you on behalf of the Rancho Santa Fe Unit of Rady Children’s Hospital Auxiliary.

This is an uncles/​godfathers dream store since they have stuff for the little brats in my life that I’m suppose to spoil and buy toys that I never had when I was a kid. You want a Wii?! PS3?! Dream on buddy! I played with spiders, worms and a tin can when I was your age. You’re digging into my flat screen TV fund. I’m buying you something that’s suppose to be edumacational.
Tell the staff what age the brat you’re shopping for is and they’ll point you to the proper section. Pick out an item and they even wrap it for you for free! Fooking awesome!
Great store for picking up gifts for birthdays, christenings, bar mitzvahs, circumcisions, bachelor/​ette parties, etcetera, etc.
Did I mention they gift wrap for free?!

Our entire family loves this store — its as much as an amusement park as a toy store. No, no rides, but lots of sample toys out to play with, and as long as your kids are fairly well behaved they dont mind you coming in just to play. The employees know the inventory well and are great with suggestions. They gift wrap for free and even have a rewards program. Stop here for gifts and toys, for people big and small.