Had a small mishap with an online order return that was mistakenly refunded to me as a merchandise credit rather than refund to my credit card. I called the store manager to see if they could fix the return and she took care of it no problem with a smile on her face! Made a potentially stressful situation easy :) thanks! Note: for clarification, online orders can be returned to Vans stores for a refund to the credit card, unless you paid via PayPal in which case you can only receive merchandise credit.
Rhomel D.
Évaluation du lieu : 3 Oceanside, CA
Its a pretty small Vans store but the service here is a lot more better than most. If you were to go to the one at the outlets, they normally dont say hi or their off running around clueless into how to handle multiple tasks lol. Overall, I like the cleanliness and customer service here.
Realtor Karl B.
Évaluation du lieu : 5 San Diego, CA
Tons of Vans shoes — most of them around $ 45! Also have a ton of shirts, shorts, jeans, everything. Young and friendly service.