Vons

Sandwich deli is great. I love that Vons broke into the sandwich market a few years back. I’ve really enjoyed all the ones I’ve ordered from them. Vons in general can be a bit pricier I find than some other super markets which is why I’m giving it 4 stars but overall this is a good store. Right off the freeway, close to the gas station and very close to the beach. All of the staff seems really knowledgeable and is very polite and helpful. Produce has always been fresh and exceed expectations. I know my boyfriend has gotten fresh flowers for me from this location and they have always been beautiful as well. Will come here as needed!

It’s convenient, clean and the staff has always been nice. Today my experience while checking out was 0 stars. I came in around 11:10 a.m. today and Matt, my cashier, had the absolute worst attitude. No greeting, no smile. Just a whole lot of huffing and puffing over who knows what. I was treated like an idiot through the whole process. He huffed about the cash I handed him, counted out my change back and just threw it down on the counter right past my hand. Of course I’m thinking ‘Are you serious right now!?’. Right after that the other cashier said to him sarcastically, «Matt, you’re how old?» Maybe it was just a bad day but if you’re looking to make a living in California Matt, you better straighten up. I would follow your coworkers attitude and just smile and enjoy the position YOU applied for. There are plenty of other deserving people out there who need and can do you position with no issue’s. I will still continue to frequent here of course. I do enjoy having the convenience of a market near by my work and the other friendly staff members.

Store is smaller than others, but certainly can get the grocery job done. This store has quality employees! Colin sticks out to me… Always pleasant and starts conversation even if I only am buying a couple of items (short transaction). Great seafood selection too!

This Von’s is a small poorly managed one. Be careful and check the expiration date on everything you buy here. I’ve grabbed a few bad items without checking. The produce section is a mess and don’t expect a fresh or good selection.

I literally come here every day very well customer service and they usually have great soups disappointed they took away my favorite though but that’s so not going to stop me from going there every day!

I’m not one to give a bad Unilocal.However this Vons location has some of the laziest unfriendly people working in there deli. At noon they didn’t have wings and when asked why they had no answer. Told me it would be about 20min. Boxes everywhere unfriendly looks on their faces. The main lady that works there makes you feel like your wasting her time when you ask for something. Frustrated with their lack of customer service I opted for soup where they had no spoons and no lids, but forks.
I try to avoid giving them my business, but I live within walking distance so I will probably be back. A few of the checkers are nice, which helps a little because there is usually long lines around lunch and dinner time. You think they would catch on considering I always see management there doing virtually nothing. One last gripe, they seem to be more interested in moving items around so there always in a different place. Making it difficult to get in and out. Arg!

I hate to give this place 2 stars because I’ve had GREAT customer service (except at the deli — you know who you are grumpy pants!) here. Trust me — I’m a sucker for good service, but it’s not the friendliness of the employees that’s the real problem here.
LINES, LINES, LINES — If I had a dollar for every time there were lines 6 – 10 people deep… Is this a staffing issue? People have been complaining about this for years — shoot, I found a ‘check in’ status of my own that read «
SMALL & CRAMPED — This store is really small, but Vons keeps packing stuff in. If you have to pass someone in the aisle be careful your fingers don’t get crushed between the carts.
WHAT HAPPENED TO LITTLE CARTS? — There were little carts then they disappeared one day. The aisle width wouldn’t be so bad if they didn’t make you use full-​sized shopping carts.
CLEANLINESS, C’MON — The only time this store looks and feels clean is when corporate is coming to visit. Sad.
ROTTEN, PRICEY PRODUCE — So many times I have come to this Vons after already making peace with myself that I was sure to overpay. However, leaving rotting fruits and vegetables out for sale with NO other option to choose from is unacceptable. I’ve had to leave the store multiple occasions to finish shopping. This seems to be improving, so hopefully things continue this way. Long way to go here.
NEW PRODUCTS — I really like that their buyer is expanding into healthier and allergen-​free options. It would be nice to see that carried out in the frozen section as well, which aside from frozen veggies is currently filled with products high in sodium, fat or simply covered in cheese. Maybe there doesn’t need to be 40 (exaggeration) different types of frozen pizza?
PROXIMITY — It’s nice to have a grocery store right off of I-​5 Fwy. Easy to stop in and it’s close to home.
Below are my check in comments over the past few years. I was going to remove them, but thought the raw data collected might be of service :)
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HISTORY OF MY CHECK IN COMMENTS OVER THE PAST 3 YEARS
No more little carts :(
Well hello Carlsbad fire dept! ;)
Chick-​chick-​chicken breast on sale!
BBQ!
Not all wheat bread is considered equal… go for the whole grain!
At least 6 or 7 people in each line right now. Not worth it!
Juanita is awesome and I always enjoy going through her line!
Lines are soooo long!
Not 1 organic heirloom tomato that didn’t feel like a marshmallow
Been waiting 10 min to purchase, good thing I don’t have ice cream!
10 patrons…1 checker. :(

A little pricey, but hey its Carlsbad! This Vons is smaller than most. The people are friendly and quick to suggest a less expensive choice. Clean and well stocked. Second time here!

Avoid. Most if not all the employees are completely disinterested in helping anybody in the store. especially the checkers. You shopping there interrupts their conversations with other employees. Sadly this is been the trend since they got rid of of most full-​time employees. If you want to hear the checkers talk about how drunk they got last night or how much they hate working go here. It’s a shame nobody cares.

Most friendly little grocery store I’ve ever been to, and very well-​kept. Small selection, but more of a boutique grocery feel which is nice :)

This is a pretty small grocery store and not the cleanest.

So, this is now our local store, we love carlsbad and love where we live now… But getting used to new shopping, coffee and gas stations is always bitter sweet. This one is quaint and cute… I can imagine during a busy time like a holiday it’s way too small. The aisles are really narrow! We shall see as we settle more into carlsbad

Ghetto! I know it’s been here forever and the price if real estate near the beach is $$$ but this place sucks. They seem not to be able to afford the keep all the lights on as it seems every other aisle is lighted. It creates a dungeon like effect.

Super long lines… To the point where there were ten plus people in each line and only three lanes open. I was about to put down my one item and bolt…

I love Von’s in general, but this Von’s makes me sad. Well, annoyed usually, when I can’t find what I need. They don’t have chia seeds, which is a little excusable since they’re kind of a new craze. But no spaghettios?! That’s where I draw the line… :((But seriously the selection is very poor for most food items)

In the neighborhood, so we’ll visit when needed. It’s very small inside, but I guess they have everything a large store would have… The deli area was a firm pass, the prepared food in the cases did not look appealing. The staff was ‘meh’ neither helpful nor incredible rude. Good for a quick run in.

It is really nice to see the same cashier, giving the same care about customer service as they did years ago. The management here does a really good job of training it’s new employees to keep that friendly atmosphere that any smaller grocery store would give.
Sure there mite be a lack in selection that many bigger chains can offer, but for the quality of service and friendly staff, I would take that over a bigger selection any day.

I guess this would be a great place to shop if you were in a pinch or lived in the neighborhood; however we’re not. Someone in management has chosen to pack as much crap into one sales floor as possible. Bad idea! How about a comfortable shopping space? Tip — narrow selection, remove crap, expand aisles, gain customers.

Tiny store with narrow aisles (1 cart wide), very limited selection, and usually understaffed. Really idiotic organization of food into the aisles as well.
On the plus side, the people who work there are usually pretty nice, helpful, efficient.

Wow So I am not a big fan of Vons in general, but this one is the worst. They should re-​name this one Mini-​Vons. Crappy produce and expensive. Nothing more than a step up from AM/​PM. Do your self a favor if you want quality food at a great price go to Sprouts.