Excellent source of great-quality new and antique hand-knotted rugs(Persian, Oriental, Peshawar, and the like) We’d been looking for literally two years for a carpet that would work in a hard-to-fit space(it had to match other rugs and the area itself is irregularly shaped). We discovered S&H online through their 800-Get-a-Rug site. I absolutely love that they display a great portion of their merchandise online, with excellent, true-to-life photos, exact measurements, and prices. After perusing their website we were able to pinpoint one particular rug that looked like a great choice for our needs and they kindly had it waiting for us when we came to the showroom to look around. Lo and behold, the rug was exactly as pictured and even though we looked at some other styles during our visit, we ultimately wound up purchasing the rug we’d seen online. You can also order online but we wanted to see the various options in person. The managers are lovely to work with and very knowledgeable. It’s a nice touch that they bring you hot tea when you first arrive. Appointments are strongly suggested so they can focus on each customer individually. We have more rug shopping to do and will definitely return to S&H!