Pillow Talk

My family are new here to carmel and I was expecting high prices but COME ON ! there is no selection and the atmosphere is less then ordinary. Time for a new change.

This place has the most beautiful and well-​made lingerie and sleepwear. It’s girly, classy, and inviting — I felt pretty and luxurious just being inside! I could have dropped a whole paycheck in there, but I walked out with an Eberjey nightie and a strapless bra, both of which I love and would never have even tried on if the owner hadn’t recommended it. She was super helpful and knowledgeable about her inventory, recommending certain sizes in different brands and bringing in clothes to the dressing room that she thought I would like. She noticed what I liked and was able to offer a bunch of other recommendations based on those items. I mentioned that I had recently lost weight and she was genuinely interested, complimentary, and encouraging. It’s definitely a level of service you don’t really get at Victoria’s Secret. I’ll definitely be back to buy some of the gorgeous pieces I had to leave behind :(

There’s new ownership in town, ladies, but don’t let this keep you away! Kimberly is intimidatingly beautiful but I couldn’t hold that against her after we were welcomed warmly and she assisted my dear friend find the perfect maternity pieces. Let’s just say that PillowTalk is being «revamped» with a new layout and some new décor (love the overhead chandeliers) but the reviews of fabulous customer service and a charming store are all still here. Kimberly has some fun handmade jewelry, men’s boxers and some other additions that I’m not sure they were doing before but they don’t take away from the amazing array (but not too many) of gorgeous lingerie pieces.
I snagged a fabulous aqua and gray jersey knit PJ top that I’ve had my eye on for a whopping $ 24! Score and there were plenty of affordable options for classic and feminine items that were not tacky or out of taste for a gal who is looking for more quality.
Kimberly was gracious and promised to also email my friend the maternity catalog so she could have everything shipped to store at no cost. Very gracious, considering being pregnant and in underwear can be difficult. It can be a tough situation and she was so kind and sweet!
We noticed she also hosts a lot of fun events after hours — so perfect for a unique twist on a bachelorette party or girls night «out» but «in» shopping! She also offered me a beverage and hosts Margarita Monday (shop and margs — score!). I am kind of obsessed even though it’s only been one day since I was there.
I will probably accidentally become a random drop in and purchase way more than my fair share of panties. My husband won’t take my credit card away in this case though!

I’ve been a fan of Pillow Talk in the past. I started with them through a Living Social deal and after my first experience, I raved about it to my friends. I love the products. However, my last visit there will probably be just that — my last. I live about one hour from Pillow Talk so my fiancé and I made a special day trip about going up north so I could go to Pillow Talk as well. We arrived at 5:35 because of traffic & construction and the shop closes at 6:00pm. The doors were locked and there were no signs as to why. All the lights were still on but no one was in the front part of the shop. We left, disappointed. On the way home, I posted on their facebook page about how I was disappointed especially because I had even checked facebook on the way up there and there was nothing about closing early. In fact, they left a status about their super sale that very day. I left my comment, just stating I wished I would have been told they were closing early & we had come so far. As of today, the entire status and my comment had been deleted. I think its poor customer service for a local business. I was going to inquire about hosting my bachelorette party there & friends, but now I won’t be giving any referals.

The only thing better than the merchandise is the incredible service. If I could give 6 stars I would. Fantastic in every way, the lingerie is wonderful quality and sexy as can be. The body products and candles are also outstanding. Its clear the owner sets the bar very high for every product they carry. This should be the only lingerie shop you ever need, for the rest of your life.

I love this lingerie shop! After having a frustrating and disappointing experience at Victoria Secrets, we (my husband and I) visited Pillow Talk. We had driven by but hadn’t visited it yet. What a pleasant surprise. Rachel, the owner, was there and was wonderful. It is my go to place for gifts, and I always recommend it to girlfriends. My only frustration is that she doesn’t carry nursing bras.

Small business owners around the Indy area need to take note of the things Pillow Talk does right — they keep it classy, bring in gorgeous pieces, and have impeccable customer service. This fun and girly boutique is full of pretty camisoles, comfy panties, and girly sleepwear, but isn’t overpacked with so many items that customers become overwhelmed.
The owner, Rachel, is incredible helpful and sweet — and she always remember who comes back to shop again.
Last time I visited, I needed a present for a friend’s Bachelorette Party. Rachel had me describe my friend and her fashion style, and within a few moments, she had already pulled five lingerie sets that were almost all perfect for my friend. She helped me choose the prettiest one which was both in my budget, and available in my friend’s size. Ladies, this doesn’t happen at Vickie’s Secret — I have never had service like this, nor have I met someone who was successfully able to pull lingerie styles based on a short description only.
My friend LOVED her gift and wants to visit Pillow Talk when she comes to town.
Some of the pieces (such as a line of silk pieces from Italy) are very pricy — over $ 100 a piece. Other lines, such as Betsey Johnson, are much more affordable and perfect for every day wear. Rachel carries pieces for every day comfort, and also for special occasions.
Pillow Talk also carries home fragrance items, personal fragrance items (like Ambre essential oils), and delicious candles.
Follow Pillow Talk on facebook — owner Rachel constantly posts Facebook only specials, promotions, and sample sales. Also, Pillow Talk occasionally offers Groupons — last time they had one, it was $ 20 for $ 40 of product!

This is an awesome business. The owner gives personalized attention and excellent service. I would absolutely recommend this store!

If you want personal service and the prettiest girlie lingerie, stop by and see Rachel. She is by far the best friend a girl could have! The shop has beautiful things that you’ll not find anywhere else.

This «lingerie» shop was such a pleasant surprise for me today.
It’s location in the Carmel «arts & design» district put visions of stuffy and over priced in my head. I am happy to say that not only did I leave with visions of sugar plums, but also with the softest cotton and lace chemise, an adorable «bohemian chic» boy short and cami set (they have them in hot pink prints and turquoises) as well as a gorgeous Sophie B. Chemise — which I will wear with a tank underneath for a stunning top this summer — with matching panties. All this for right at $ 100.00!
Victorias secret doesn’t have half the selection or quality of this little shop. The girl working was friendly and helpful and the niece of the owner, Rachel. They have selections for college kids as well as great items for married women of most any age.
Can’t wait to go back and to see my mans reactions as well!

This is the small European boutique I’ve been looking for! The owner is incredibly nice and attentive, helping me choose pieces I absolutely love. I thought I would feel terribly awkward when I first walked in, but ended up feeling very at ease and pleased with what I found. The prices don’t differ much from Victoria’s Secret, and the quality is just as good if not better. Absolutely love this shop!

My girlfriends and i stopped in while we were walking around Carmel. Rachel greeted us warmly with a big smile and wanted to start a fitting room for us right away as we were browsing.
She sells the typical lingerie pieces along with some nice candles.
I am not big into lingerie either and so I rarely pay $ 50 for a bra or $ 20 for a pair of undies. She has Besty Johnson lingerie here and when I got home, I found the same bras for $ 26 and they were being sold for $ 48 here. Although I am big into supporting local businesses, I am also big into saving money. So you can decided what you’re into.

I’m not big into lingerie, which was good in this case. There’s nothing terribly overt at this reasonably priced lingerie store that features Betsy Johnson and other designer sleepwear and undergarments that are just girly enough. I especially appreciated the soft and feminine pants owner Rachel carried. There were even a pair of see-​thru ones! Sales rack outside offered some real bargains.
The home-​and-​room scents she carries are quality, too.

Curiosities’ and Artisan Masterpiece’s loss was Pillow Talk’s gain in the case of this reviewer!
Owner Rachel greeted us warmly and made us — even hubby — feel totally welcome and at ease in this classy little lingerie boutique. In the true European lingerie tradition, Rachel’s «little nothings» are all exquisite. Brands here include Betsey Johnson, On Gossamer, Oscar de la Renta and Cosabella to name a few. This is not your granny’s knickers, but neither is it Vickie’s Secret. This is «art of lingerie» lingerie.
I love this shop and the service Rachel provides to all her customers… funny how she managed to handle us and at least three other shoppers by herself without making anybody feel bothered. I note that she even greeted one customer by her first name and told her she had just received something she knew she would love… THAT is customer service!
The skinny: I went in with no particular needs and left with a scrumptious turquoise blue Cosabella babydoll and lace boy short and the cutest little «finest of cottons» Eberjey cami and boyshort in a plum and dusty rose floral print called «Zen Garden»…wow, did that ever have my name on it!
I’m so glad to see this shop in Carmel… it is the epitome of a classy boutique that does one thing and does it well. Rachel, don’t change a thing!