O’reilly Auto Parts

Wow just talked to aaron on the phone at o reillys to get a can of por 15, appearantly he does not realise that is the products name. So aaron preceded to get indignant and rude as he snidly said «is it a paint code or a product number.» I came back with the same attitude he gave me and said, «Its paint like in a F***in can.» He hung up on me. This is what their customer service has turned into now that mike has left. I called back because I still need what I called for and of course now hes all puffy chested over the phone telling me he hung up because I cursed at him… EVERY MECHANIC EVER CURSES!!! Get over it you girl, your not on your personal time your at a job act like it! I don’t know if I will go back there but if I do I will file a complaint againt him to his supervisor.

Just came from a BBQ lunch provided by O’Reilly Auto on Fair Oaks Blvd. So nice that a business takes the time to do this for their customers to show their appreciation. Love the staff at this store! They always have a smile on their face and always so helpful. Will continue to do business with them daily.

price matching! Andy helped me great customer service, but everyone I’ve encountered there is super friendly.

Outstanding customer service! Rico helped us and we couldn’t be happier. He went above and beyond normal customer service to help us repair our daughters car. We couldn’t find what we needed at the shop we usually go to… in fact they had no idea what it was. As soon as we showed the piece to Rico… he knew what it was and went out of his way to help us. We’ll be back because the customer service is awesome!

Excellent Excellent Service!!! Rico went above and beyond for me today. What a great employee. He definitely deserves a raise or a bonus I will definitely go back to this store whenever I need auto parts. One very happy customer

They always have what I am looking for at great prices. Awesome customer service. If you can’t find what you need they can order it.

I have been here several times cause it is close to my house and it’s open later then the one on marconi. Every time i go there i think to myself, «why do I keep going here». The store is disorganized and the help doesn’t even know where things are. I was looking for a 12V outlet last time I was in there, the guy had no clue where they were in the store. He searched his computer looking for them, I had to tell him alternate names to search, ie– cigarette lighter, and he still had no luck. He wasted a good 20 minutes of my time. I went to the one on macroni and asked for the same thing, the new exactly where they were and I was out of the store in less then two minutes. They need better help at this store.

I’ve been here quite a few times since it’s close to my house and convenient. They always have great customer service and are very helpful. On my most recent visit, I was attempting to navigate on my own but was quickly helped, which was much appreciated. Then the guy spent around twenty minutes making sure I was purchasing the right windshield wipers for my car (it was getting tricky to find the perfect ones) AND he put them on for me in the pouring rain. Score! Thank you! :)