Design Nails Spa

I went in there to get French tip coffin shaped nails with two nails sparkly. When I first walked in the guy asked what I wanted and I told him a full set. He directed me to a chair and a woman began to do my nails. I’m not usually picky or have anything bad to say about how my nails get done but when something is very obvious that needs to be fixed and I say something, I kinda want it fixed. As the woman began to file my nails she wasn’t very gentle but I didn’t really care. I showed her what I wanted and she said yes she can do it. I when she glued on the nails I noticed 2 were a little crooked and told her but she said she would fix it with a nail file (never got fixed). Also while she was filing the nails she was doing it so rough that she broke my pinkie nail and didn’t even apologize. The end result was no where close to what I had originally wanted but I didn’t want to start an argument so I just paid and left. Like I said I have never had a complaint before of where and how my nails were done and I’ve lived in 3 states in the past year but this one was just not very good.

Stay Away! This place seemed creepy the moment I walked in. It looked dirty and hardly had any nail polish bottles. I had an appointment to go there for the first time and they seem very pushy right when I walked in. One lady sitting there with nothing to do, a man walking around in the back looking at his cell phone and then an old man kept insisting for me to sit down. I just got a REALLY bad vibe and there were no other customers and I didn’t feel comfortable so I just left. When I drove away, they called my phone and I didn’t answer then they sent a text that said, you come yeah sugar… EW! Sugar? Really? That made me mad! They have no right to text ANY customers. I called them back and yelled at him and told him don’t ever text my phone again and blocked number. Clearly would NEVER go back here again.

Ken and his crew are amazing. He’s very creative as well as taking request. The place is clean and calming. I come every two weeks for fill and pedi. Such a great place and great people. See you soon ken… xoxo

Margaret , why you are reviewed design nails spa. Not good. How you feel your heart. I’m feeling up any night are you sleeping feel like design nails spa ok.
You are not come design nails spa. How you are receiving design nails spa not good. Why why.

My friend and I had our nails done at this salon back in May for prom. The service was great and my nails turned out ok (I showed a picture of what I wanted and it was similar) the customer service was great, we got to talk to their teenage daughter most of the time. But then today my friend and I received a very strange text from them, I think it’s very creepy that they text our cell phones — I did not sign up for anything like this and I do not know how they got our phone numbers. Let me know if this has happened to anyone else.
Update: she is now harassing me on Unilocal for this review.

I really like their servers is a verry nice place and clean very good customer service very kind I will definitely go back to them all the time I love the way ken do my nais

Today I went here for the first time and my mom and I had a wonderful experience! Ken and Willy are awesome! Excellent customer service and my nails look great! Thank you for helping to make my special occasion even better!

Horrible horrible horrible customer service! I went in on a sat afternoon and brought a girlfriend with to get no chip manis. I described the design in detail I wanted and the manicurist began. It was a simple silver nail with a small thin triangle in green coming up from the bottom. She did not do the design as described and reversed the colors. I was not happy with the alternative design but did not want plain silver nails so she did a quick simple line across the top edge of my nails. she either was not listening initially or did not understand the design so I asked that they not charge me the extra money. I immediately got attitude in very broken English so I asked to use a $ 5 off coupon I was given by ken during my last visit. I handed the coupon over with my credit card and when I got the receipt back I was charged for the design I didn’t want AND they would not accept the coupon. Their reasoning was that I did not tell them ahead of time… They had the coupon before they charged my card! Needless to say that was my last visit. You do not blame the customer for your mistake bottom line.

I went in for the first time and my nails were pretty messed up from another place I went to the guy fixed them and they look beautiful and he did them exactly how they should be done I will continue to come back

The salon is a great little bail spot very clean and very outgoing owners and staff. They where very good at gel and pedicure

Great Service! Ken did an amazing job on my nails! Will definitely be coming here again. They stayed open late just so I could get my nails done! Very good service!

This place is great, definitely will return .Ken is a awesome artist. Thanks ken! I will refer this salon to everyone I know. It is especially clean also.

I just wanted to post again how much I enjoy going to see Ken at Design Nails’ Spa!!! He does the BEST work on my nails!!! He is so nice and funny, and he has a super great Attention to detail! I will most definitely continue going to Ken to get my nails done! ***** FYI***There is a new Nail Place opening walking distance from my house, BUT I will still ONLY go to Design Nail Spa and if you want your nails to look perfect, I definitely suggest that you also go to Design Nail Spa!!! They do AMAZING WORK!!!

Ken is a very talented nail artist. I use to go to a nail salon in Logan Square but moved back to the burbs after I got married. I tried a bunch of places but they all didn’t work out for me. one day I searched on Unilocal for another salon and came acrossed Designer Nail Spa. Decided to try this place and never looked back. Everyone here are very attentive and friendly. I never have to drive to the city again! Thanks Ken and everyone here at the salon!

The price is great, the staff is polite and sweet very customer friendly. Most of all they do phenomenal work and take their time. What more could you want ;)

Wondering why my review was taken off! but once again supper pleased with kens services! i llobe this place!

Very clean and friendly staff. Good color selection but could use more, Essie would be good choice. Gentle on your feet and price is perfect! Will definitely go back.

Nail salons and spa’s are a dime a dozen these days and most are the same except for that one special place.
I just found that place. After 13 years I wanted to start having my nails done again. I went to Top Line Nails to have a full set put on. I was very unhappy with my nails.
The lady didn’t listen to what and how I wanted them. She kept telling me that she knew how I wanted them. Where I work I need them a short length. That’s not how Top Line did them. They were medium. Way too long and the shape was horrific. I kept having to reshape them. I searched on Unilocal and decided to try this Dimond in the rough. My nails are the length and shape I wanted and they would not let me leave until my nails were up to their high standards and perfect. This place is a MUST go. I am happy to say I’ve found my new nail salon and spa.

The owner is very precise and caring to the sensitivity of your nails
I now have my real nails which I am so EXCITED because all other places drill you to death. Marcus please stay in business forever as I will recommend you for life.
Very clean and friendly place.
thank you for no pain all all GAIN

Walked in at closing time, they happily welcomed me. Great salon, plenty of colors to chose from and friendly service.